I wouldn’t even give this agency 1 star, awful service! Constantly chasing them for updates when tenants were not paying rent! Handed keys back after tenants moved out, inspection not done and propert... Ver más
La empresa ha respondido
1 Warwick Road, CV8 1HD Kenilworth, GB
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I wouldn’t even give this agency 1 star, awful service! Constantly chasing them for updates when tenants were not paying rent! Handed keys back after tenants moved out, inspection not done and propert... Ver más
La empresa ha respondido
Jess was confident and competent but listened to me as I showed her the house; she was careful to discuss exactly what our expectations are and to explain the process in detail. I felt like she establ... Ver más
La empresa ha respondido
It was my first ever viewing for a rented property via a letting agent and I am so happy that I met Quentin Lee. He was the most humble and professional person I met during my search for a rented prop... Ver más
La empresa ha respondido
As a new Landlord to Leaders from day James from the Kenilworth/ Coventry branch came out to view the property his service and manner with no doubt stood out and was far superior to other agents. Thro... Ver más
La empresa ha respondido
Escrito por la empresa
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Escrito por la empresa

1 Warwick Road, CV8 1HD, Kenilworth, Reino Unido
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I wouldn’t even give this agency 1 star, awful service! Constantly chasing them for updates when tenants were not paying rent! Handed keys back after tenants moved out, inspection not done and property in an unacceptable condition, disgusting!

Respuesta de Leaders - Kenilworth
Leaders have recently found a tenant for my flat. Communication was excellent which is really important in this process. Libbi and Natalie were both really professional I would be very happy to use their services again.

Respuesta de Leaders - Kenilworth
They are very responsive to criticism and often are prompt when a complaint is made in resolving it.

Respuesta de Leaders - Kenilworth
Absolutely terrible. Viewed a property to rent, put in an application the next day. Then strung along and tried to convince us to do a no deposit option (because it’s “better for the landlord”) while we had to chase for any updates for 2 weeks. Eventually they said “oh no the landlord has let this with another agency ages ago”. Quentin wasted a lot of our time.

Respuesta de Leaders - Kenilworth
Scammer agency:
Hi , we've called this agency to see the house , we've seen the house , after everything we said we like the house . So landlord accepted everything . They said we have to pay £219 holding deposit because was accepted and we gonna move , so we paid , and after few seconds the lady called me and it says that it hasn't been approved . I'm so dissapointed about that . That they took the money and didn't gave us any house, and they didn't let us before to complete everything that is non refundable deposit . That is a scam . Be careful guys

Respuesta de Leaders - Kenilworth
Quentin Lee has been absolutely fantastic in helping me with my application for a new property for me and my daughter he's made it super easy and it's been a pleasure to deal with him.
Thank-you leaders

Respuesta de Leaders - Kenilworth
We dealt with Quentin during the letting of our property in Kenilworth.
He was very efficient in all areas and found Tennant very quickly, keeping us informed all the way through the process. Fantastic service.

Respuesta de Leaders - Kenilworth
The Kenilworth branch staff were very helpful. Quentin Lee was particularly supportive all through the process and made it stress free for me. I would recommend them always.
Thanks, Joseph

Respuesta de Leaders - Kenilworth
I used Leaders Kenilworth to let my flat in Kenilworth for the first time and Quentin was great helping me with everything. Firstly he was clear about the potential rental value by showing me similar properties in the area. Taking me through the different management options was very helpful and he was transparent about all costs and fees for listing the property, as well as Leaders' management fees for different levels of service. Quentin also helped me ensure the flat was legally compliant and explained to me what was required to do so before the tennant moved in, and after two weeks a tennant was found. Overall great experience, thanks Quentin and Leaders Kenilworth.

Respuesta de Leaders - Kenilworth
Very constructive advice and friendly service from Quentin and Libbi - highly recommended for a smooth process. All communication was professional and queries dealt with promptly.

Respuesta de Leaders - Kenilworth
Just rented my flat through leaders in Kenilworth. All went very smoothly with Quentin explaining everything to me as a first time landlord. Made the process very smooth and stress free for me.

Respuesta de Leaders - Kenilworth
Leaders Kenilworth
Quentin has been really helpful and friendly throughout this process. Quentin was very thorough with providing us information related to our interested property and responded promptly with updates on application process, with tips and general queries and questions.

Respuesta de Leaders - Kenilworth
Quick and seamless experience, would highly recommend!!
Quintin was really helpful and amazing at explaining everything 😀

Respuesta de Leaders - Kenilworth
It was my first ever viewing for a rented property via a letting agent and I am so happy that I met Quentin Lee. He was the most humble and professional person I met during my search for a rented property. I will give him 5-star rating for his professionalism.

Respuesta de Leaders - Kenilworth
Great customer service on the phone and over email
Quentin was Very helpful with sorting a problem out for us
He was Very polite and understanding
And we look forward to moving in to the property soon
We had a good and smooth process renting with leaders ,Ellen kingsland was very helpful and quick to respond to every questions and queries , thank you very much leaders we love our new home :)

Respuesta de Leaders - Kenilworth
We have recently engaged Leaders to manage a rental property. We have found Quentin, Libbi & Ellen all to be 'on the ball' with communications and keeping us up to date with progress.
It is early days in this arrangement but so far, so good.

Respuesta de Leaders - Kenilworth
It’s been good with the help of Quentin, ellen and libbi. Thank you guys.

Respuesta de Leaders - Kenilworth
Look for a renting property. Quentin and his team members’ Libbi and Ellen are very helpful. They did a good job and being professional.

Respuesta de Leaders - Kenilworth
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