I wouldn’t even give this agency 1 star, awful service! Constantly chasing them for updates when tenants were not paying rent! Handed keys back after tenants moved out, inspection not done and propert... Ver más
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1 Warwick Road, CV8 1HD Kenilworth, GB
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I wouldn’t even give this agency 1 star, awful service! Constantly chasing them for updates when tenants were not paying rent! Handed keys back after tenants moved out, inspection not done and propert... Ver más
La empresa ha respondido
Jess was confident and competent but listened to me as I showed her the house; she was careful to discuss exactly what our expectations are and to explain the process in detail. I felt like she establ... Ver más
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It was my first ever viewing for a rented property via a letting agent and I am so happy that I met Quentin Lee. He was the most humble and professional person I met during my search for a rented prop... Ver más
La empresa ha respondido
As a new Landlord to Leaders from day James from the Kenilworth/ Coventry branch came out to view the property his service and manner with no doubt stood out and was far superior to other agents. Thro... Ver más
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Escrito por la empresa
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Escrito por la empresa

1 Warwick Road, CV8 1HD, Kenilworth, Reino Unido
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Recently had a change of circumstances with my living requiring me to stay at my current property after already giving notice. I spoke to Harry Hayes who was extremely understanding and reached out to the landlord on my behalf and helped me out making my life so much easier. In my past experience with lettings agents many wouldnt have even bothered and would have just said no so it was a refreshing change.

Respuesta de Leaders - Kenilworth
Lee Croston at your Kenilworth branch has been excellent. Great communication throughout
the buying process; extremely personable and professional, giving reassurance when things
became tricky with probate. Lee is a pleasure to deal with and we'll certainly use his services in
the future and recommend to friends. We have a rental portfolio with your Kenilworth branch and this property will be added to that. The Lettings team are fabulous too!
Equally, your Move Manager Sue Carter was efficient and helpful. Constantly keeping us updated and chasing. Many thanks to all of your team.

Respuesta de Leaders - Kenilworth
Lee Croston, and Sue Carter, both did an excellent job of helping me through the process of selling my UK property, while I live in the US. Great communication, informative and a very professional approach. I couldn’t thank them more!
Lee may be able to share some of my thoughts on the lettings department.

Respuesta de Leaders - Kenilworth
James was very helpful and responded quickly to any questions. The handover of keys was very smooth.

Respuesta de Leaders - Kenilworth
Kind and supportive. A great team.
A challenging move made easy.
Thank you to James & Jess x

Respuesta de Leaders - Kenilworth
James has been super helpful- he has dealt with my queries in a friendly & timely manner - thank you.

Respuesta de Leaders - Kenilworth
The Team at Kenilworth Leaders have been truly brilliant. I would like to thank Jessica in particular - she is professional, efficient and knowledgeable. She also has made the process really easy to navigate. Both James and Harry have been super helpful and prompt in responding to any queries I may have. Professor Wahidin

Respuesta de Leaders - Kenilworth
Everyone was very helpful and kind throughout the process of renting a property. When I asked for information or for help in completing forms it was willingly given, and nothing was too much trouble for Jess, Sharon or James. Highly recommended.

Respuesta de Leaders - Kenilworth
The lettings team at Kenilworth
We’re really helpful in finding me a property.
Fantastic customer service from Beth and Jess

Respuesta de Leaders - Kenilworth
Was their tennant for 5 years. Shody service at times, poor comms.
Then they were difficult at the end. DID NOT WANT to come out to check the property when vacated. I had to get myself and the landlord to their Kenilworth office to get the keys handef over and then had to argue with them to get the deposit back.
Now a shoddy customer service continues. 3 weeks to get a letter from them, nothing yet

Respuesta de Leaders - Kenilworth
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