LeakBot Opiniones 2303

TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

the engineer was on time and phoned first- he wore the Leakbot polo shirt, he was peasant wore shoe covers in the house and explained his task and I showed to him the various water outlets. he teste... Ver más

Valorada con 5 estrellas sobre 5

Expert arrived on time, and clearly knew exactly what he was doing. Tested the cold water system all round the house, fitted a new washer on a toilet cistern and a new outside tap. Retested the syst... Ver más

Valorada con 5 estrellas sobre 5

I obtained Leakbot when it was offered to me free by my house insurance company. The sensor revealed some minor leaks which were investigated and attended to by the Leakbot engineer. There was a furt... Ver más

Valorada con 5 estrellas sobre 5

I was able to get an appointment booked easily and soon after the leak was detected. The LeakBot Engineer, Blaine, kept me well posted about his arrival time and was friendly, helpful, proactive and p... Ver más

Información sobre la empresa

  1. Fontanero

Información proporcionada por diversas fuentes externas

The smart water leak detector that spots hidden leaks before they become bigger problems.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 96% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 4 estrellas sobre 5

Receiving unexpected messages from Leakbot when I am not a customer

My phone number had been mistakenly linked to another customer’s account, and the unexpected messages looked like a phishing scam. On this occasion a LeakBot customer made a typing error. LeakBot have now successfully removed my number from that account and updated it with the correct contact details. It was difficult to make contact initially, but once I raised it on Trustpilot the problem was resolved quickly.

18 de marzo de 2026
Opinión espontánea
Logotipo de LeakBot

Respuesta de LeakBot

Hi Simon. We’re really sorry to hear about your experience, and we completely understand why receiving unexpected messages like this would be concerning.

LeakBot is a legitimate service provided in partnership with home insurers, and we would only contact individuals whose details are on our system. From what you’ve described, it’s likely that your contact details may have been added in error or via an old account, and we’d like to get this corrected for you as quickly as possible.

To clarify, when you contact us via online chat, we do ask for basic details such as your name and email address. This is purely to help us identify whether you are on our system so we can investigate and resolve any issues. Without this information, we’re unable to locate any records.

Once we’re able to identify your details, we can remove your contact information from our system so you no longer receive any messages.

Please could you contact us directly via email to support@leakbot.io and provide the phone number that is receiving these text messages.

We’d also like to reassure you that we do not use our service to gather personal information inappropriately, and protecting customer data is extremely important to us.

Thank you for bringing this to our attention.

Kind regards,
LeakBot Team

Valorada con 5 estrellas sobre 5

Recent Leakbot Service Call

Melvin was so nice & really knowledgeable of Leakbot's benefits! He explained everything he was doing to check for a possible leak & moved Leakbot to a better spot for it to detect future leaks. We were relieved that he found no leaks & more importantly, glad for his service call. Puts our minds at ease! Thank you for sending him!
Patty & Ben Paget

16 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really informative and reassuring

Really informative and reassuring. Gary was a pleasure to have round and have us tips and knowledge. The LeakBot found an imperfection in our kitchen and also Gary identified a risk for our loft tank so resolved that before it became an issue.
Thanks so much Gary!

16 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and experience

Excellent service and experience. The device to identify leaks is brilliant and the fact that is all linked to one's house insurance is even better. No more dripping taps, and all for free! Thank you to Blane, the friendly plumber who did the work.

13 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service!

Robert thoroughly communicated everything that he was going to do to find the problem. He was kind and friendly. And he quickly resolved the issue!

12 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero stars would be best

Zero stars would be best. I received the Leakbot through my insurance and they came out because they detected a leak. After the “technician” came he found a very very small leak in 2 toilets. He didn’t explain anything he was going to do. He just “fixed” it and then told us that one toilet is fixed but now the other toilet that was hardly leaking is now really leaking and then he left. So he made a huge issue out of a toilet that was hardly even leaking and then left. I understand that the contract claims only up to $250. But the fact that the technician ruined our toilet is unacceptable. We called Leakbot and they said they will send the same guy out and none of their techs are actual plumbers!!
So stay away from this company, even if you think because it is coming from your insurance company it’s a good idea.

12 de marzo de 2026
Opinión espontánea
Logotipo de LeakBot

Respuesta de LeakBot

Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and appreciate the opportunity to clarify what happened.

Following the initial visit, our plumbing technician identified leaks in two toilets and carried out repairs to address both issues. We understand that you subsequently experienced a problem with one of the toilets, and as soon as this was reported, we arranged a return visit the very next day to resolve it. After this follow-up, your LeakBot device confirmed that the property was leak-free.

We’d also like to reassure you that all of our plumbing technicians are fully trained specialists in leak detection and repair.

We’re sorry to hear that communication during the visit did not meet your expectations. Clear explanations are an important part of our service, and your feedback will be shared with the team to help us improve.

If you are still experiencing any issues or would like to discuss this further, please don’t hesitate to get in touch with us directly—we’re always happy to help.

Kind regards,
LeakBot Team

Valorada con 5 estrellas sobre 5

Brilliant, brilliant, brilliant

What a fantastic service. Your engineer Tom was brilliant - he found one major and one minor leak and fixed them both. He explained what he was doing throughout and was very tidy and professional - an absolute pleasure when so many tradesmen these days do a shoddy job.

12 de marzo de 2026
Opinión espontánea

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