HOMER Opiniones 

324
•
TrustScore: 2 sobre 5

2,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely horrible experience. Signed up for a year then the next month they started charging us monthly. They have now canceled our account which clearly stated we were paid up through 2027. Waste o... Ver más

Valorada con 1 estrellas sobre 5

Paid for renewal of yearly subscription in June and grandkids have basically been unable to use the subscription since. This App has always logged out randomly, then when tried to re-log on said wrong... Ver más

Valorada con 3 estrellas sobre 5

My daughter has been using homer the past year and loves learning and playing. Very straightforward app and organized. There are instances where the game would freeze, usually during the Make Your Own... Ver más

Valorada con 5 estrellas sobre 5

We have been using HOMER as a learning tool for our 3 year old son for about 2 weeks now. Overall, we really like it and feel it is a wonderful learning tool. He gets more comfortable using it each da... Ver más

Información sobre la empresa

Escrito por la empresa

Try the learning app kids love FREE for 30 days! HOMER is the essential early learning program for kids 2-8. HOMER builds skills in reading, math, social-emotional learning, and more with thousands of activities personalized to age, interests, and learning level. HOMER is proven to increase early reading scores by 74% with just 15 minutes of practice per day. Kids build skills from learning letters to letter-sound correspondence to sight words, to reading a book with a learning pathway that grows with them. By signing up for a HOMER subscription, families get access to the HOMER Learn & Grow app (frequently updated with new learning content) as well as easy DIY activities and expert learning advice. Start your free trial and get access to fun reading and math games, songs, bedtime stories, and well-known favorites like Chikka Chikka Boom Boom and Goodnight, Goodnight Construction


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

324 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,2

Todas las opiniones

(324)

1 opinión en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

The app is great when it wants to work …

The app is great when it wants to work I've had it for almost a month and my daughter tries everyday but it's only worked twice.

7 de mayo de 2021
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Respuesta de HOMER

Thank you for sharing your feedback, and we're sorry to hear about the technical difficulties you have experienced while using HOMER. A representative from the Member Experience Team will be following up with you shortly!

Valorada con 2 estrellas sobre 5

not value the money

7 de mayo de 2021
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Respuesta de HOMER

We're sorry to hear your experience with HOMER was not as you had expected, and appreciate your feedback. A representative from our Member Experience team will be following up with you shortly to reach a resolution.

Valorada con 4 estrellas sobre 5

Love the app

Love the app. The only thing I would change are the videos. The videos seem outdated. She seems like she wants nothing to do with them.

4 de mayo de 2021
Valorada con 1 estrellas sobre 5
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Respuesta de HOMER

Hi there, thanks for your feedback, and we're sorry to hear your experience with HOMER wasn't quite what you had expected. A representative from our Member Experience team will be following up with you shortly.

Valorada con 1 estrellas sobre 5

I received unsolicited email from HOMER…

I received unsolicited email from HOMER after somebody used my email address to sign up. When I let customer services know, they were pretty useless and just told me what date somebody signed up with my email address and closed the case.. Their feedback form then expired before I was able to moan.

And I'm still getting emails from them. I guess they don't care about Data Protection

2 de mayo de 2021
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Respuesta de HOMER

Hi there, thank you for sharing your experience with us. We're always here to help, and a representative from our Member Experience team will be following up with you shortly.

Valorada con 5 estrellas sobre 5

i registered from the website.

Homer got back to me with the problem I had.
I was able to resolve the issue.

29 de abril de 2021
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Respuesta de HOMER

Hi there, thank you for sharing your thoughts with us, and I'm sorry for the technical issues you have experienced while using HOMER Learn & Grow. A representative from the Member Experience team will be reaching out to you shortly!

Valorada con 3 estrellas sobre 5

Like it but could be better

So far my child enjoys Homer. However there are so many activities we click on and it just shuts us out of the app instead of loading. We tried on a cell phone, tablet, ipad and a laptop and the same activities start to download and then shuts the app down. Would love for that to be fixed. Other than that, so far it is amazing.

29 de abril de 2021
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Respuesta de HOMER

Hi there, thank you for your feedback and we're glad to hear your child enjoys HOMER! We are sorry to hear that you are dealing with technical difficulties, and a representative from our Member Experience team will be following up with you shortly to reach a resolution.

Valorada con 1 estrellas sobre 5

I never used this app so I cannot rate…

I never used this app so I cannot rate it. What I did do was ask for my account to be canceled, it said resolved but they still charged me $9.99 before the free trial was over. I've been asking for a refund but there's no replies to my emails nor a refund.

28 de abril de 2021
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Respuesta de HOMER

Hi there, we appreciate your feedback and apologize for any inconvenience this has caused. This is certainly not the kind of experience we want for our members, and a representative from our Member Experience team will be following up with you shortly.

Valorada con 4 estrellas sobre 5

The app is nice and interesting

The app is nice and interesting. Unfortunately, it got hang sometimes in-between. Moreover, some icons take more time to open. First, they load and then open. Consequently, kids need faster results

28 de abril de 2021
Valorada con 1 estrellas sobre 5

The progression is very slow

26 de abril de 2021
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Respuesta de HOMER

Hi there, thank you for sharing your feedback with us, and I'm sorry to hear your experience with HOMER did not meet your expectations. A representative from our Member Experience Team will be reaching out to you shortly!

Valorada con 3 estrellas sobre 5

Great platform but just not at my…

Great platform but just not at my child's level.

23 de abril de 2021
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Respuesta de HOMER

Hi there, thank you for sharing your feedback with us! A representative from our Member Experience team will be reaching out to you shortly.

Valorada con 1 estrellas sobre 5

impossible to log onto the app on…

impossible to log onto the app on granddaughters tablet or on my iphone. No BackOffice assistance. extremely frustrating paying for something that doesn't work.

17 de abril de 2021
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Respuesta de HOMER

Hi​, we're sorry to hear your experience was less than delightful. Someone from our Member Experience Team will be in touch soon.

Valorada con 4 estrellas sobre 5

We love Homer

We love Homer! Our 5 year daughter didn’t go to Kindergarten because of the way her birthday fell. We decided to get the Homer app to help her get prepared for kindergarten this year. She does about an hour and day and really enjoys it. The only thing I wish was that they would do is create a way for parents to check the status of there child’s pathway.

11 de abril de 2021

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