Legacie Opiniones 

488
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Recently got a flat on Heriot Street. We got into the property in no time, straight in and settled already, property manager was good. The block manager was fantastic, I noticed a few conc... Ver más

Valorada con 3 estrellas sobre 5

Living in a Legacie apartment was good, the building itself had no issues and it was nice comfortable and being already furnished made things better. However when it came to fixing issues inside the a... Ver más

Valorada con 5 estrellas sobre 5

Jordan Geyser, Property Manager, is a diamond. After being subject to a poor service, Jordan has helped to redeem my faith in Legacie. I cannot commend him highly enough for his professionalism and sw... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Emma, our property manager in Liverpool is very efficient in sorting issues. I have called her several times to tell her about issues, such as fire alarm going off, elevator is beeping as it had issue... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de alquiler de inmuebles
  2. Agencia de alquiler de apartamentos
  3. Compañía de administración de propiedades
  4. Centro de alojamiento de estudiantes

Escrito por la empresa

Legacie management & lettings provide luxury accommodation throughout the north west, we let and manage on behalf of investors who are providing that extra quality and work with an agency that provides excellent service. If you are looking for your next property to live in look no further than Legacie, you will be shown around by one of our experienced members of the team who will provide you with all the information you need to know, from there our friendly applications team will process your application as soon as you decide to go ahead. Legacie are there to help you from either a landlord or tenant perspective and have years of knowledge in both Liverpool and Manchester. Legacie have a number of new apartments for rent with a range of superb facilities such as onsite gyms. resident lounges, cinema rooms, concierge facilities and in some cases spa's across both cities depending on the apartment block. Our properties are located in sought after locations and include both residential and student accommodation. We pride ourselves in providing quality properties that also give a sense of community so that our residents can engage with others but can also have a place to work as and when you need it. Why not look at some of our developments to see what we can offer.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

488 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 86% de las opiniones negativas

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4,2

Todas las opiniones

(488)

152 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Absolutely shocking communication

Absolutely shocking communication. Dismissive to the point of arrogance and rudeness. Issues cannot be resolved as the staff (when they eventually do finally respond to you) just pass the buck from one person to the next. Staff turnover rate is shocking.
Seriously considering moving my properties to an alternative management company.

1 de octubre de 2025
Opinión espontánea
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Respuesta de Legacie

Hi Catherine,

we are extremely sorry to hear this has been your experience with Legacie. Can you please email lettings@legacie.co.uk so that a senior member of staff can investigate further - thank you

Valorada con 5 estrellas sobre 5

Appreciation.

Huge thank you to Peter and Liam for continuously helping from the moving in to moving out. Their efforts and commitment to satisfaction for those renting has never faltered!

29 de septiembre de 2025
Opinión espontánea
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Respuesta de Legacie

Thank youu for taking the time to leave such a kind review. We will be sure to pass your kind words to liam dnd peter

Valorada con 1 estrellas sobre 5

really poor communications

really poor communications. they have been over charging me on the management fees, incorrectly charging me NRL tax. When I have queried this with them the communications stopped. Trying to follow up and phone them and I am forever caller number 2

26 de septiembre de 2025
Opinión espontánea
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Respuesta de Legacie

Hi Ajay , I am extremely sorry to hear that this has been your experience with legacie. This is not the standard of service we aim to provide. Please can you email lettings@legacie.co.uk so that a senior member of staff can investigate this for you - thank you

Valorada con 1 estrellas sobre 5

Failure to return tenants deposit

If Legacie had responded to returning my tenant deposit for about 2 months now it would not be an outstanding payment. It only aligns with your practice of late rent payments

31 de julio de 2025
Opinión espontánea
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Respuesta de Legacie

Dear Oluwadamisola, we have responded to your review left 6 days ago and asked for further details to be sent to lettings@legacie.co.uk. Please can you do this so that we can investigate matters for you - thank you

Valorada con 5 estrellas sobre 5

Great place. Exactly as shown on website photos.

I have just made an offer on an apartment to rent at Element. It was only 20 mins walk from Lime Street station and past many shops and local services. The apartment was exactly as shown in the photographs. The communal areas are impressive and immaculately clean and spacious. An excellent range of facilities. I was most impressed by the letting agent (Emily Wood) who was very professional and responded quickly to all my emails and enquiries prior and post viewing. Excellent service. I am happy and looking forward to my daughter moving into this complex next week whilst she has a work placement in Liverpool.

16 de septiembre de 2025
Opinión espontánea
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Respuesta de Legacie

Thank you so much for sharing your experience, we hope your daughter loves her time in Liverpool with legacie!

Valorada con 5 estrellas sobre 5

Happy to move In

Sophie helped me to find the property I want

11 de septiembre de 2025
Opinión espontánea
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Respuesta de Legacie

We are so happy to hear this, thank you for sharing your experience!

Valorada con 5 estrellas sobre 5

Julie Quine is an absolute star

Julie Quine has been an absolute star in regards to rent arrears that she has managed to recover

8 de septiembre de 2025
Opinión espontánea
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Respuesta de Legacie

Thank you so much for sharing your experience with Legacie

Valorada con 5 estrellas sobre 5

Sophie was really lovely and super…

Sophie was really lovely and super helpful !! Made the whole situation from start to end move with ease !! Definitely recommend

8 de septiembre de 2025
Opinión espontánea
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Respuesta de Legacie

Thank you so much for sharing your experience, we will be sure to pass your kind words onto Sophie

Valorada con 1 estrellas sobre 5

The Legacie provide no service!

The Legacie team do not respond to emails. They do not actively management your property! If after a week someone responds you get sent from one person to the next with your queries remaining outstanding.
You as the owner need to inform them about you not receiving your rental.
Legacie is the most unprofessional disorganised letting agency I have ever work with.

8 de septiembre de 2025
Opinión espontánea
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Respuesta de Legacie

Hi Gerrie, we are sorry to hear that this has been your experience. A member of our team will reach out to you today to discuss this further. Thank you

Valorada con 4 estrellas sobre 5

I enjoyed my moving in process with…

I enjoyed my moving in process with Sophie. She was consistent and helpful.

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Legacie

Thank you so much for sharing your experience, we will be sure to pass your kind words onto Sophie

Valorada con 5 estrellas sobre 5

Great work

Abby Jones has been outstanding! She is timely, responsive, and always quick to address any questions or updates. The quality of their work was excellent. It was a smooth and professional experience from start to finish.

4 de septiembre de 2025
Opinión espontánea
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Respuesta de Legacie

Thank you so much for sharing your experience, we will be sure to pass your kind words onto Abby!

Valorada con 5 estrellas sobre 5

Communication with Julie Quine was…

Communication with Julie Quine was excellent, she was very polite, helpful, and always responded promptly. Good job!

2 de septiembre de 2025
Opinión espontánea
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Respuesta de Legacie

Hi Phoebe,

Thank you for your kind review, we will be sure to pass this on to Julie

Valorada con 5 estrellas sobre 5

Great Service

I would like to share my positive experience with Sophie. She has been very clear and professional in all her communication with us. She always explained things we did not understand, answered all our questions, and guided us step by step through the process.

27 de agosto de 2025
Opinión espontánea
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Respuesta de Legacie

Thank you so much for sharing your experience, we will be sure to pass your kind words onto Sophie

Valorada con 5 estrellas sobre 5

Tracey has always been very helpful and…

Tracey has always been very helpful and friendly. It has been good to be able to make contact with her, both by phone and by email. He response is always swift!

21 de agosto de 2025
Opinión espontánea
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Respuesta de Legacie

Thank you so much for sharing your experience, we will be sure to pass your kind words onto Tracey

Valorada con 5 estrellas sobre 5

Extremely happy with Legacie

I have been working with Legacie, and their assistance has been superb. As a first time property investor, I feel really fortunate to have found Legacie. The team is amazing: Abby J, Tracey, Liam are exceptional. They deserve more than 5 stars! Thanks for managing my property brilliantly from day one.

24 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service!

Great customer service and very responsive – Tracey, keep up the great work!

20 de agosto de 2025
Opinión espontánea
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Respuesta de Legacie

Thank you so much for sharing your experience, we will be sure to pass your kind words onto Tracey!

Valorada con 4 estrellas sobre 5

Really good company and great…

Really good company and great communication. I understand they’re currently short staffed so there was a bit of a delay in the process of moving in however as soon as it started it was smooth and everything was sorted within 48 hours. Really happy.

21 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We had a great experience using Legacie…

We had a great experience using Legacie developments. Sophie always responded in a timely manner while being kind and helpful throughout the process. :)

18 de agosto de 2025
Opinión espontánea
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Respuesta de Legacie

Hi Danni, thank you for your kind words, we will be sure to pass these along to Sophie

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