Legend Footwear Opiniones 

1263
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Unbeatable prices. Super quick delivery. I was a little skeptical when first using this website as the prices looked a little too good to be true (and the website design looks a bit dated lol!) but I'... Ver más

Valorada con 5 estrellas sobre 5

I've now bought several pairs of footwear from Legend. Always good quality trainers/boots at excellent prices (often much reduced). Delivery is fast too. One pair of boots came up too small and Le... Ver más

Valorada con 5 estrellas sobre 5

Bought some red wing boots from legend footwear. Boots are genuine and exactly as described for a fantastic price. Customer service was quick and helpful. Delivery fast. Returns simple. I will certain... Ver más

Valorada con 3 estrellas sobre 5

The shoes themselves are great. However, I noticed the price dropped by £10 just two days after I received the parcel. Since I have worn the shoes, they are no longer eligible for a standard refund/re... Ver más

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Información sobre la empresa

  1. Zapatería

Escrito por la empresa

Legend Footwear is a highly reputable footwear retailer, selling online to throusands of customers worldwide with 30-years of experience in the industry. All brands we sell are of the highest quality, brand new and genuine authentic items. Legend Footwear, a highly reputable worldwide footwear retailer based in London, with the customer at the heart of our business. We strive to ensure each customer interaction is of the highest quality, with experienced experts in each area of the business. We pride ourselves on our dedicated customer support team, who are available 7-days a week to assist with every aspect of your purchase, from placing your order, to delivery and returns. With Free UK delivery and worldwide shipping, it's never been easier to step out in style when shopping with Legend.


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4,4

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 76% de las opiniones negativas

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4,4

Todas las opiniones

(1263)

312 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Suspicious company - please NOTE one star reviews!

I first tried to buy some boots from their website, and when I added it to my basket the price suddenly jumped by £50. They do however have vastly different prices between their eBay site and website, so please beware of this as you may end up paying more for the same product. As the product was still around the original price on eBay, I opted to buy it here.

However, I was sent a tracking number and then was randomly refunded for the order with no communication as to why. The product was still in stock, however again had now jumped to a price even higher than their website. I contacted them and they said the product had been damaged in transit and Royal Mail had communicated this and was returning the item to them so they refunded me (I have never heard of Royal Mail contacting the sender for this, it is usually picked up by the receiver so I'm really not sure about this). At the same time, the product had jumped up in price on eBay by over £75 and is now £29 more expensive than the website.

I was not at any point contacted or offered to be sent the original item, which is still in stock - just significantly more expensive if I did wish to purchase it!

Although Legend Footwear customer service is good in that they are quick to reply to queries, I am really not impressed with the service.

It is extremely suspicious and I would really beware of this company. It should not be this difficult to purchase a product from anyone. Purchases should also be honoured when an item is in stock.

These patterns strongly resemble drop-selling or repricing behavior — where a retailer lists items they don’t physically hold, and when they can’t source them cheaply enough, they cancel or reprice.

EDIT / RESPONSE
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I did reach out directly, and exactly asked for the original price to be honoured with a repurchase, which the company must be aware of given that they have referenced my exact case in their reply.

Royal Mail delivered the item to an address outwith the company. It was signed for. I have proof and screenshots through the tracking number that was sent to me. If the parcel was delivered and signed for, then no, it was not lost in transit.

Previous (and conflicting) reasons offered were that it was damaged and returned. Again, delivered and signed for elsewhere.

It feels as though the company is avoiding responsibility, and attempting to cover their tracks, as they are likely engaging in drop-shipping practices as discussed above. 1 star Ebay reviews have noted a similar pattern.

5 de noviembre de 2025
Opinión espontánea
Logotipo de Legend Footwear

Respuesta de Legend Footwear

Thank you for your feedback and for taking the time to share your concerns.

Firstly, I’d like to assure you that we always strive to offer competitive pricing and a high level of customer service. As a seller, we reserve the right to list our products across various marketplaces, and prices can vary depending on different factors such as marketplace fees, advertising costs, shipping, and stock levels. These factors can also lead to occasional price differences between our website and other platforms like eBay, and we appreciate your understanding in this regard.

Regarding your order, we regret the situation where you were refunded unexpectedly. The tracking information you received was for the original shipment, which was unfortunately mishandled by Royal Mail. They confirmed the item was lost in transit, and as a result, we had no option but to issue a refund.



Regarding your request to have the original item sent to you: once an order is refunded through eBay, the system automatically processes the refund, and we are unable to re-ship the same item under that order. However, we encourage customers to reach out directly if a situation like this arises, as we would have been happy to discuss available options and perhaps offer a solution, including providing a new order at the updated price.

We would have appreciated the opportunity to resolve the issue with you directly before receiving negative feedback, as we always aim to provide the best possible customer experience.

Valorada con 5 estrellas sobre 5

Great price, great service

I thought the price of my Hunter wellies was too good to be true (half the retail price if anywhere else) but it wasn’t. Delivered in good time and the fit was perfect. Thank you Legend Footwear, I will be using you again!

23 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

No hesitation in recommending this company

Legend Footwear was recommended to me as the place to go for Red Wing boots. I was really pleased to find the style I was after at an unbeatable price. I had a question about delivery which was dealt with promptly. The boots arrived quickly and were in perfect condition. I will definitely be recommending this company to my friends.

23 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Blundstone boots

Bought a pair of Blundstone boots from Legend Footwear at a very fair price compared with what’s available elsewhere. Order delivered promptly and the boots are extremely comfortable requiring no breaking in at all.

23 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ohne Probleme

Ich habe über Amazon Joya Schuhe bestellt ...war auch erst skeptisch wegen dem günstigen Preis...aber die Schuhe sind top...der Preis sowieso ...der Versand lief wie angegeben ...habe heute nochmal bestellt ...kann nichts negatives berichten...

14 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect experience.

Have purchased from them before and had the same experience, fantastic. Boots are perfect, brilliant price and the ordering and delivery process was simply, easy and quick. Will definitely buy from them again.

20 de octubre de 2025
Opinión espontánea

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