Legion Of Vapers Opiniones 

1381
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Delivery was super quick and the product is exactly what I was looking for! I had an issue with a payment being taken twice and legion of vapers was super easy to contact and got back to me very quick... Ver más

Valorada con 5 estrellas sobre 5

Ordered from here for a new mod juice and some new drippers boxed really well sent out same day as ordered before 330 and vcame with dpd very quickly all products were perfect and really good very hap... Ver más

Valorada con 5 estrellas sobre 5

I purchased the San aio dna 80c kit in raw aliminium nice lookin aio comfortable in the hand, looks good and the shift tank is a really good vape using the. 15 vaperz cloud stock coils, overall I am e... Ver más

Valorada con 5 estrellas sobre 5

I've used LOV since around 2018. Rarely had an issue and any issues have usually been the fault of whatever delivery service I've used. The customer service team at LOV always go above and beyond... Ver más

Información sobre la empresa

  1. Tienda de vaporizadores
  2. también en la categoría
  3. Tienda de cigarrillos electrónicos

Escrito por la empresa

Legion Of Vapers are an online vape shop in London, UK. We offer the cheapest prices on vaping products inc OXVA, Vaporesso, SMOK, Aspire, VOOPOO, GeekVape, SMOANT, UWELL and more. All of our eCigarette products come with fast delivery and exceptional customer service. We also have a huge selection of E Liquids from Twelve Monkeys, Bar Juice, Elux, Riot Squad,Vape Dinner Lady, IVG, Candy King, Nasty Juice, Cuttwood and various other leading manufacturers. So if you are in London, UK come and grab some e-liquids, vape tanks, vape kits, replacement coils from us.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,7

Todas las opiniones

(1381)

40 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent

Excellent prices, shortfills also include free nicotine shot. Very quick shipping, ordered one day arrived the following.

16 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pulse v3 problem

Had a mod (vandy vape V3) suffered an electrical malfunction, got in touch via Facebook messenger and explained my problem. I was told to send various bits of info to which I did. After a bit of back and fourth the issue was resolved and a new mod was sent out that day. Very helpful and very friendly in my opinion.

29 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service all the time

I've been ordering from LegionofVapes for more than a year and the only dissatisfaction i ever had was from the Royal Mail postman that was too lazy to deliver to my door. The service, reply time and prices from LegionofVapes is brilliant and i cant recommend them enough. They are fast, friendly and very efficient.

6 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast delivery and I was happy until…

Fast delivery and I was happy until things went wrong. The MOD I ordered didn't work 😔 (new and sealed so LOV weren't to know) However, the customer service I received after that was fab, new device arrived and I am now one happy vaper 😁

20 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you

Excellent. Purchased the Wotofo Recurve v2 RDA. Price was very reasobale and my order was processed yesterday morning which arrived safely today via DPD.

The recurve is working perfectly and considering your current staff problems due to illness the service was still really quick and professional.

21 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

ignoring my emails now order never arrived

ignoring my emails now
ordered a few items on 13 october (it is now 10 nov)
sent out via RM tracked never arrived, i initially made a complaint to RM getting a reference number, but afyer 10 days because it is RM tracked the onus is on the sender as i can't make the claim as the reciever, at first they LOV were replying to emails and came across sincere with there replies, i gave them the relevent details needed to persue this.
the last response i recieved was was on the 25 of october by Amit their MD saying
'We are slightly different to this and our promise to you is that you shall receive your order even if we have to dispatch this again.

Yes, sales are important for any company however nurturing relationships and supporting those who have supported us is more important in my opinion.

Please be rest assured that we are looking into this on a daily basis,'

since then I have not recieved any replies and seem to be ignoring me now,
i have checked my spam mail just in case.
in the past i havn't had issues.
4 weeks later and nothing still.
very poor customer service
£54 this order was for.

13 de octubre de 2023
Opinión espontánea
Logotipo de Legion Of Vapers

Respuesta de Legion Of Vapers

Hi there

Thank you for taking the time to leave a review.

I just need to address the point made about not being replied to- in fact we have responded to this. The mistake we have made is that it took longer than usual. This has been due to a death in the team from Covid 19.

What I can also confirm is that a full refund has been made back to you with a discount code should you wish to order and give us a chance again.

We have always been responsive with yourself but sometimes life throws the unexpected and losing member of staff has shocked the whole team to say the least.

We sincerely apologise for the time taken to respond and do hope that the refund processes itself as quickly as possible.

Wishing you the very best.

Valorada con 5 estrellas sobre 5

Awesome shop

Awesome support, fast delivery, many articles available. Nothing bad to say: awesome shop

9 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 star service!!!

My favourite store for all of my vaping products! They have a huge selection and great prices 100% would recommend! Very fast delivery too!

9 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant company

Found this company online and placed an order as they were the only ones who supplied the vape I wanted in the colour I was after, and a great price as well! I was pleasantly surprised as the order arrived 24hrs after it was shipped and everything was perfect! Very pleased with the service and the website is very easy to navigate! Just placed another order today and will only be using this company from now on! 100% recommend!

7 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Company has disappeared on me after issue with order.

They made an error on my delivery address and RoyalMail had to return the parcel to sender. I made a large order to allow free shipping however the company wants me to pay £4 to redeliver however I refused as it’s unfair. Upon requesting cancellation of order, they have disappeared and not responded to my emails for 2.5 weeks. Appalled.

8 de noviembre de 2023
Opinión espontánea
Logotipo de Legion Of Vapers

Respuesta de Legion Of Vapers

Hi there

Thank you for taking the time to leave a review. Firstly we never made an error with your address- you had entered this incorrectly. As a gesture of goodwill we resent the parcel without charging you. Funny enough it came back. Unfortunately, we will not pay for the shipping on the third time and have refunded your order.

Had you been honest in the beginning and given your correct address we would not had asked for a payment for re-dispatching.

Sometimes no matter what a company does to help its customer it’s still always the companies fault.

We wish you the best with your vaping journey genuinely because it won’t be with us.

Good luck and good buy.

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