Legion Of Vapers Opiniones 

1381
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Delivery was super quick and the product is exactly what I was looking for! I had an issue with a payment being taken twice and legion of vapers was super easy to contact and got back to me very quick... Ver más

Valorada con 5 estrellas sobre 5

Ordered from here for a new mod juice and some new drippers boxed really well sent out same day as ordered before 330 and vcame with dpd very quickly all products were perfect and really good very hap... Ver más

Valorada con 5 estrellas sobre 5

I purchased the San aio dna 80c kit in raw aliminium nice lookin aio comfortable in the hand, looks good and the shift tank is a really good vape using the. 15 vaperz cloud stock coils, overall I am e... Ver más

Valorada con 5 estrellas sobre 5

I've used LOV since around 2018. Rarely had an issue and any issues have usually been the fault of whatever delivery service I've used. The customer service team at LOV always go above and beyond... Ver más

Información sobre la empresa

  1. Tienda de vaporizadores
  2. también en la categoría
  3. Tienda de cigarrillos electrónicos

Escrito por la empresa

Legion Of Vapers are an online vape shop in London, UK. We offer the cheapest prices on vaping products inc OXVA, Vaporesso, SMOK, Aspire, VOOPOO, GeekVape, SMOANT, UWELL and more. All of our eCigarette products come with fast delivery and exceptional customer service. We also have a huge selection of E Liquids from Twelve Monkeys, Bar Juice, Elux, Riot Squad,Vape Dinner Lady, IVG, Candy King, Nasty Juice, Cuttwood and various other leading manufacturers. So if you are in London, UK come and grab some e-liquids, vape tanks, vape kits, replacement coils from us.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,7

Todas las opiniones

(1381)

40 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic service

Used this site for the first time a few weeks ago. Found an excellent range of products at very reasonable prices. I ordered something after the cut off for next day delivery so fully expected to wait for my order but to my surprise it was delivered the next day. Fantastic service, will definitely use again

5 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very fast great service !

Very fast, very efficient service I placed an order 3:30pm the very next day my order arrived

Great prices and very good selection of products and very good deals that I have been unable to find elsewhere

Keep up the great service guys you have a regular in me

1 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still awaiting refund - Over a week now!

I had to send back vapes because of a completely incorrect order and despite telling me I'll receive a refund for the postage I had to pay to send it, they still haven't done it and its been over a week now.

They've gone radio silent. Don't answer to reviews, don't answer to messages on Facebook, don't answer to emails.

Awful treatment of a regular customer. Last time I order through Legion of Vapers!

14 de diciembre de 2023
Opinión espontánea
Logotipo de Legion Of Vapers

Respuesta de Legion Of Vapers

Hi there

Thank you for taking the time to leave a review.

It is truly sad to hear a long time customer of ours has decided to leave due to an incorrect order.

Just to clarify a few bits for a fuller picture:

1. We are one of a few companies that provide a 48hr dead on arrival policy for disposables. On the last few orders we have replaced all faulty vapes without question.

Please remember we are the reseller and do not produce the disposable vapes ourselves.

2. Your one incorrect order of the many correct orders has been refunded on 06/12 which was placed on 04/12, this includes the postage as per policy.

3. You have made a choice to return the incorrect order via a special delivery and we have clearly stated, which is also online by the way, it needs to be returned 2nd class.

4. Your emails have been answered to. There has been times that this hasn't been fast enough and we take ownership of this. Let's not forget that half of our support team was hit with Covid and are fortunate to be alive which has been communicated online on the banner of our website.

5. Facebook messages- having replied to several of your messages there comes a time that repeating the same thing that is not being heard we cannot control. Unfortunately, there has been a breakdown in communication via FB due to the abusive language being used.

Unfortunately, we are unable to manage your expectations on this occasion and sincerely wish you the every best in your vaping journey.

Thank you for your support and we are grateful for the fact of being reminded that we are human and can make mistakes, in this case just the one for clarity.

Valorada con 5 estrellas sobre 5

very fast and efficient service

I received my order next day, even though website says all orders dispatch before 1400 but i ordered around 1600 and still received it next day, i am very satisfied with their service.

13 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trusted vape store

I ordered 10 items from India (dec2023), [when my friend was in london]. The items received within 2 days In london. Proper tracking was provided and timely updates a 6 star from me , Genuine products great packing .

6 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, was kept informed by email, the tank it's self I can't fault, and with the added bonus of the fish bowl glass, winner winner, fast delivery, what's not to like 😀

23 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammed with almost £80. Terrible customer service

Ordered some coils and a few bottles of eliquid at the end of August. According to UPS customs it was sent back to Legion of Vapers on September 5th. Havent recieved a refund ever since. Been going back and forth in over 10 emails. No reply since November 19. Almost £80 down the drain. 0/10 would not recommend
UPDATE: Thanks for the same response ive been hearing the past months. Nice way of saying cheers for the 80quid and nothing i can do about it

4 de diciembre de 2023
Opinión espontánea
Logotipo de Legion Of Vapers

Respuesta de Legion Of Vapers

Hi There

Thank you for taking the time to leave a review.

Unfortunately, we are not responsible for customs in each country. For your peace of mind we have chased UPS on several occasions to no avail. Until the parcel is physically sent back to us we are unable to process a refund.

As soon as this parcel lands back into our warehouse a refund will be processed. Unfortunately, there are certain things outside of our control for which we sincerely apologise for.

Once again, please accept our apologies for the inconvenience caused.

Valorada con 5 estrellas sobre 5

COVID what COVID

Despite the guys at Legion having a depleted workforce (9-10 days ago) due to COVID and posting a warning on the website that potential delays may occur, this was not the case delivered as normal with the up most expediency. Well done Legion folk and thank you for being so professional

24 de noviembre de 2023

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