Leisuretime by Toureasy Opiniones 1198

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went to Abba Voyage on 9th May, Jock the driver was great, concert was excellent, hotel good location and nice clean rooms. But breakfast at the hotel was shocking, unorganised chaos where tea and cof... Ver más

Valorada con 5 estrellas sobre 5

A lovely day out in mumbles and Rhossili comfortable clean coach our driver jock was excellent especially on those narrow country roads

Valorada con 5 estrellas sobre 5

Very informative driver of the coach - Chris - made the three day adventure in the rain much more bearable than it could have been. Where possible was on hand to give access to very wet people return... Ver más

Valorada con 4 estrellas sobre 5

A good trip that ticked many boxes - mainly Canterbury, Whitstable and Sissinghurst Castle. Being picked up and dropped off along the M4 was so convenient. The hotel where we stayed, Judd's Folly... Ver más

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Información sobre la empresa

  1. Operador de excursiones
  2. Empresa de autobuses y autocares
  3. Agencia de turismo en autobús

Escrito por la empresa

COACH HOLIDAYS MADE EASY! Since our launch as Leisuretime by Toureasy in April 2022 we have carried thousands of happy customers on coach holidays to destinations across the UK, Ireland and Europe. In addition to our 'Excellent' Trustpilot rating we are also rated 4.5 on Google by our customers, so you can book with confidence when you choose Leisuretime by Toureasy! We are the UK’s only 100% carbon neutral coach tour operator, offering short breaks and holidays by coach to destinations throughout the UK, Ireland and Europe. From seaside holidays to city weekends, shows and events and festive getaways, our tour programme has something to offer for everyone, from couples to singles, families and groups. And we have a wonderful selection of day trips too! We focus on delivering great value coach holiday experiences from our departure points across South Wales and the South West of England – and our direct line service means there is never a need to change coaches. That means less travel time and more holiday time! Choose Leisuretime by Toureasy for great value and hassle-free holidays and days out, with comfortable coaches, friendly drivers, quality hotels in great locations and plenty of added-value extras all included at no extra cost! Please note the Leisuretime brand was purchased by Toureasy in April 2022. Reviews prior to this date are not a reflection on current service or product delivery levels.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent day out

Excellent day out, driver was lovely, coach very comfy, very impressed

12 de junio de 2025
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Respuesta de Leisuretime by Toureasy

We love that! Thanks so much for lettung us know.

Valorada con 3 estrellas sobre 5

Hotel was good but evening meal was…

Hotel was good but evening meal was disappointing they actually run out of food which left us no choice but to have fishcakes which were disgusting and it's to far away from any local shops or bars so you had no choice but to use their facilities

13 de junio de 2025
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Respuesta de Leisuretime by Toureasy

We're really sorry that you did not enjoy the food at the Holiday Inn. We will investigate but have received very positive reviews from other customers so need to see what went wrong in your case.

Valorada con 5 estrellas sobre 5

No delays

No delays. Nice coach. Brecon is lovely and the trip on the canal made it memorable. Can recommend Leisuretime will be booking more trips in the future.

12 de junio de 2025
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Respuesta de Leisuretime by Toureasy

Thanks for such a fabulous review. We look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Well organised lovely drive and driver

Well organised lovely drive and driver. Shame was it rained. But that didn’t spoil the day.

12 de junio de 2025
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Respuesta de Leisuretime by Toureasy

Thanks so much for letting us know and we're so pleased you enjoyed your trip to Brecon - despite the rain!

Valorada con 5 estrellas sobre 5

York and Skipton.

The driver was very friendly and helpful. He organised quizes for the Saturday and Sunday because there was no entertainment. The Hotel was very nice, the rooms were clean and the breakfast was excellent although the evening meal was a bit hit or miss.

13 de junio de 2025
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Thanks for such a lovely review and it is great to know how much you enjoyed your trip to Yorkshire.

Valorada con 5 estrellas sobre 5

Our 5 day trip to Kent was amazing from…

Our 5 day trip to Kent was amazing from start to finish, Karl our driver was the best so far,and we've been doing coach trips for 20+ years with 7+ different companies.
The level of service and quality of the hotels you use( our 3rd with Leisuretime) is by far the best... quality food and hotels are a must in my eyes and the value is definitely a bonus.

9 de junio de 2025
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Respuesta de Leisuretime by Toureasy

Wow! Thank you for such a fabulous review and we can't tell you how happy it made us to read your review. We so appreciate it and hope to see you again soon.

Valorada con 5 estrellas sobre 5

Sunny Austria with Ray and Jock

Had an absolutely wonderful time in Austria, the weather was beautiful and we really enjoyed our stay at Hotel Tyrol. The bus was lovely and kept very clean, the hotel was amazing with a variety of great food every night.
Our bus drivers were really the stars of the show, Ray and Jock could not do enough to make sure we were comfortable and had a good laugh along the way! They made the long journeys on either side much shorter and were very knowledgeable about the areas we were travelling in.
The only thing I would change is we had a stop in a ski town that was only really coffee shops and businesses so we would have preferred to spend more time at the waterfalls later in the day.

We'll definitely be booking again soon though, we had a great time!

7 de junio de 2025
Opinión espontánea
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Respuesta de Leisuretime by Toureasy

That is wonderful to hear and thank you so much for such a brilliant review. We're so happy that you had such a great time and can't wait to take you away again.

Valorada con 5 estrellas sobre 5

Lovely coach so comfortable

Lovely coach so comfortable, our driver Chris was fantastic, helpful and full of information,he made it a very plesant trip. Looking forward to our next trip inJuly

6 de junio de 2025
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Respuesta de Leisuretime by Toureasy

Thanks for leaving such a lovely review and we're so pleased you enjoyed your Day Trip to Clarks Village and Glastonbury

Valorada con 5 estrellas sobre 5

Lovely short break

All timings from pick up, the ferries and excursions went really well and we were looked after really well by Anthony who made us all feel safe on our journeys throughout our short break.
The hotel, in a good location, was very welcoming and comfortable with a good breakfast.

6 de junio de 2025
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Thanks for leaving such a lovely review and we're so pleased that you enjoyed your weekend break in Boulogne.

Valorada con 3 estrellas sobre 5

Too short a time in resort.Menu in…

Too short a time in resort.Menu in hotel could be shown in English.Please avoid a weekend where there is a street closure because the coach had to drop us a substantial distance from the hotel necessitating a long walk on return from excursion.Coach driver brilliant 5*

6 de junio de 2025
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Respuesta de Leisuretime by Toureasy

We're sorry that you felt your time in Boulogne was too short, but we clearly advertised the duration of the trip and so we are not sure how we could have improved your experience in that regard. As I am sure you can imagine, our trips are planned many months in advance and so it is often impossible to anticipate street closures but we are sorry for the additional walk that entailed.

Valorada con 4 estrellas sobre 5

Jock the driver was lovely

Jock the driver was lovely, very friendly, also kind and considerate to the elderly passengers. The coach was very basic. The journey took much longer than I expected, the pick ups around Cardiff put alot of extra time on the journey. The hotel and staff was lovely. I loved the trips while there. Definitely the time factor is a put off.

19 de mayo de 2025
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Respuesta de Leisuretime by Toureasy

Thanks for taking the time to review your trip to the Isle of Wight. We're glad you enjoyed yourself whilst there and sorry you felt the journey too long. A large number of our customers use the train to Cardiff when joining our trips and that is why Cardiff Central is so popular.

Valorada con 3 estrellas sobre 5

Food was awful

Food was awful. Not just us but a number of customers sent food back. Showers in room was to small only just got in them had to leave door on shower open to have a shower. Knocking legs on beds every time. Matters was to thin could feel the bed fram though it. Was thinking of going to premier. Inn just to have a good night sleep. Nothing to doing in hotel till 5pm as the bar was locked. If we haven't gone on coach tips there was nothing to do except stay in your room. On the other hand the waitress was good and helpful. Will not be booking to go to the Burlington Hotel again. Wich is a shame as there a lot of potential.

2 de junio de 2025
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Respuesta de Leisuretime by Toureasy

We're so sorry that you had such disappointing experience at the Burlington. Whilst clearly advertised as a budget hotel, the issues you faced are surprising to us given customer feedback on other trips. We will be in touch directly to discuss your issues directly with you but in the meantime please accept our apologies that the hotel was not up to your expectations,

Valorada con 5 estrellas sobre 5

The Peggs

Excellent driver and the food was good in the hotel

6 de junio de 2025
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Respuesta de Leisuretime by Toureasy

That is wonderful to hear and we're glad that you enjoyed your weekend away in Weston. Thanks for letting us know.

Valorada con 3 estrellas sobre 5

female receptionist was confrontational intolerant & rude obviously did not want me in the hotel

re: female receptionist on duty at 6.30pm The Burlington hotel I.O.W.
I asked what time the heating came on? I was told it will not, as everyone was hot & they had all the doors open. I told her it was not hot in my room, I was told they could not put heating on in individual rooms. Her manner was very confrontational. A large group of people came behind me making a lot of noise & I could not hear what she was saying, & told her so & went in to dinner. A guest told me I could have a heater if I asked. so I asked & was told I was very rude & had walked away from her when she was speaking. She kept telling me how rude I was & I never got a heater & sat in my room with my coat on. The heat was on downstairs! She should not be front of house with her attitude. The menu for dinner was poor. Coach and driver were good. One receptionist can ruin a holiday! PS I do wear hearing aids but they are not helpful when there is a lot of background noise. I am an 85year young solo traveller.

5 de junio de 2025
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Respuesta de Leisuretime by Toureasy

We are sorry to hear that and will be in touch directly to find out more. In the meantime please accept our apologies,

Valorada con 5 estrellas sobre 5

Cream tea Cruise & bristol

Nigel from neath bus driver was amazing made our day bus comfortable ,good day trip,the Group would love to go with Nigel on another trip

8 de junio de 2025
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Respuesta de Leisuretime by Toureasy

Thank you - and we'll let Nigel know! We hope to see you again soon.

Valorada con 5 estrellas sobre 5

Bristol and cream tea

The whole day was a pleasant experience clean coach, very good Driver friendly and helpful run to time, lovely boat ride with cream tea recomend the excursion and it was easy to book.

8 de junio de 2025
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Respuesta de Leisuretime by Toureasy

What more can we ask for! Thanks for such a lovely review and we're just happy that you had such a good time.

Valorada con 5 estrellas sobre 5

Excellent holiday

The holiday was excellent, the excursions were very good, and our driver Keith was very friendly and helpful , the whole holiday was very well organised, the only downside was the hotel, it was very black, the room wasn't very clean and the reception staff weren't very helpful

2 de junio de 2025
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Respuesta de Leisuretime by Toureasy

Thank you and we're glad you enjoyed it. We are, though, concerned at your comments about the hotel which we will investigate,

Valorada con 5 estrellas sobre 5

Great trip

Great trip, first time with leisure time and really enjoyed it

7 de junio de 2025
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Respuesta de Leisuretime by Toureasy

That is brilliant to hear and thanks so much for giving us a go - and leaving this review. We hope to see you on many more trips with us...

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