Beware of Lendify - Lack of Transparency
Beware of Lendify.
I feel compelled to share my frustrating experience with both Lendify and Clarity Debt Resolutions, as I believe transparency and honesty are crucial in financial dealings, and they had neither.
I had several conversations with Levi, an associate from Lendify, who initially seemed helpful and thorough. However, despite reiterating key aspects of their program, he failed to disclose a critical piece of information: I would be required to stop paying on all of my accounts so as to be eligible for settlement. As someone who takes great pride in paying my debts on time and in full, this omission felt purposeful and was deeply concerning.
To make matters worse, Levi referred me to Syd at Clarity Debt Resolutions without providing any further clarity on this requirement. It wasn’t until I reviewed the fine print that I discovered this important detail. When I raised the issue with Syd, he became defensive and proceeded to argue that the credit card companies were taking advantage, that the cards were stacked against them, offering a perspective that was much more like a us (customers) vs. them (lenders). While Syd might not be completely wrong, I think it's a faulty premise as I signed up and used the credit cards which I believe were more transparent than Lendify and Clarity.
While I understand that debt resolution can be a valid option for many, and I’m not opposed to that process in principle, the lack of honesty and transparency from both Levi and Syd is unacceptable. Had I been fully informed from the outset, I would have made a more informed decision. Instead, I was left feeling misled and frustrated and lost several hours of time.
Although settling debts can lead to improvements in credit scores over time, the long-term consequences—such as having a history of defaulted payments—were completely skirted over, that of course wouldn't help their narrative of getting me to sign up as a client.
Based on the lack of critical information and the misleading nature of these interactions and losing hours because of it, I give these companies a 1 star.