Lensevo Opiniones 49

Absolute Scam this is!
I ordered a pair of glasses on the 3rd of Feb 2026 (order #17894) based on very appealing online advertisement.
I was horrified when I got the parcel as the package was ridiculously cheap for a French product I thought I paid for and the pair of glasses sent out were absolutely useless as I couldn't see anything with them.
I reached out to Lensevo to express my disappointment; I later got an email that advised that I either get 50% refund and keep the glasses or I return it to their factory in Asia in the original package if I want 100% refund. I asked for 50% refund because I destroyed the package already. I got no refund and all my emails were not responded to till now. I wish I had read earlier reviews. It is a terrible scam.

I ordered 2 pairs of glasses received none, I can't believe it fell for this scam DO NOT BUY ANYTHING FROM THESE FRAUSTERS. No tracking details that actually work, I will be reporting this to trading standards. NEVER AGAIN!!

Please do not buy glasses are not fit for purpose they certainly don’t do what they advertise.

I requested a refund and like other reviews have been offered 50% back and keep the unusable glasses. If I continue to pursue for full refund I have to pay to get them shipped back to Asia and wait for inspection and if they agree wait another 14 days for refund absolute joke.

Received 4 pairs ofLensEVO spectacles this morning (ordered 2 Sports pairs in error), & tried all pairs. Absolutely useless for general daily use. Certainly not usable for driving. 'Should've went Specsavers' 82 years & stitched up.
Jeff Johnston
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What a bag of shite. No more learned my lesson

That star to me means _10. I wish I had read reviews before I ordered. The glasses are completely fake. I emailed the company 2 weeks ago for a refund. I opted to accept 50% refund but since then have had no communication from them. The customer service is disgusting. I don't understand how they can still operate as a company.
Susan Ward

Habe einen Vorschlag erhalten, 50% erstattet bekomme. Es wurde festgestellt, das die Bestellten Brillen von mir nicht genutzt werden können. Seit Wochen keine Reaktion und auch keine Rückzahlung. Auch ist nur e-mail Kontakt möglich. Eine Telefonnummer ist nicht zu finden.
DS

J'ai reçu mes lunettes. Avec 15 jours de retard. En plus, elles ne sont d'aucune utilité. Complètement flou en plastique une véritable arnaque. À fuir

Absolutely useless spectacles.
Straight in the bin.
Lesson learned

Do not buy from this company.
Multifocal lenses are not as they describe. I bought theseglasses to use in car to have good distance vision, whilst being able to see dash information clearly. They provided neither.
Their returns process is non-compliant with Consumer Rights law and they will do everything posdible to delay and frustrate returning for a refund
I have an open investiation with Trading Standards

The glassses were no good for me. i could not see through them!! They said if i sent my prescriprion they would change them. Then said they could not accomodate my prescription. I aaked to return. They were in original packing. I did not have the box they were sent in and they would not refund me. Don't buy. I now have 2 pairs of useless glasses and am out of pocket!

got my money back before they were delivered from PayPal.they r just plastic rubbish with blurred lenses.this company should not be selling. disgusting. scam.scam.scam🤬🤬🤬🤬

Don't think this company can improve, rubbish is rubbish. Don't waste your money give it to the RNIB 'cos these specs are the last step to being blind

VORSICHT, nichts bestellen!
Die Brillen taugen gar nichts!!!
Es gibt auch kein Geld zurück, man wird nur mit Versprechen vertröstet.

Glasses completely useless. I am still waiting for my 50% refund, without much hope.

Ordering glasses from LensEVO has been a complete disaster. The product descriptions are misleading and inaccurate, and the glasses do not work as advertised.

When I contacted their support team, they offered a 50% refund, which is unacceptable, as the product is completely useless. I requested a full refund and was asked to submit a return form, which I did on 11/12/2025. Since then, they have completely ignored me, providing no response whatsoever. The only way to contact them is via email, and even that is ineffective.

This is unprofessional, dishonest, and unacceptable business practice. I strongly urge everyone to avoid LensEVO and not waste their money on a company that refuses to honor refunds or support their customers.

Please do not purchase from LensEVO, and I urge consumer protection authorities to investigate this company’s practices

Ouch, why didn't I read these reviews before I wasted £29 for two pairs of blurred glasses.

Absolutely disgusting This is a Chinese company do not buy anything from them its a con...they advertise glasses that have multifocal lenses and they turn up with nothing of the sort. I complained so they asked for my prescription which I sent and the next set of glasses were worse than the first and double my prescription. I complained again and they offered me only 50% refund which I agreed. That has never materialised and I have emailed over and over they have just ignored me.
Please do not order from them......the trip adviser ratings show how terrible they are

Total crap. Cant see anything through these. Scam!

They are absolutely rubbish, near and far sight totally blurred, quality is rubbish not as good as pounding readers, a total waste of £37!!