Licenseplace Opiniones 

616
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A great company to deal with, I have bought 3 pieces of software, all great prices. Staff very helpful, struggled with an install sent them an email on a Saturday afternoon, I had a reply within a c... Ver más

Valorada con 5 estrellas sobre 5

I purchased a license key through Wowcher. The redeem process is a bit cumbersome require app installation etc, but once I figured it out. I received a key within a couple of minutes. Unfortunately, t... Ver más

Valorada con 5 estrellas sobre 5

I've reviewed the company before but just want to put in a new review because of how awesome these guys are. Absolutely fantastic and helpful team that single handedly have turned around my issues wit... Ver más

Valorada con 5 estrellas sobre 5

Just had the pleasure of being helped by the Technical support team at Licenseplace to fix an install issue with AutoCAD. Being honest, I've never come across such a good technical response team befor... Ver más

4,6

Excelente

TrustScore: 4.5 sobre 5

616 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 42% de las opiniones negativas

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4,6

Todas las opiniones

(616)

616 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great Product and service

My second purchase from these guys - i was so impressed with the service I received with my 1st Purchse I then bought the same again for use on my Lap Top. Great product and service again would definately recommend

16 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Photoshop and Lightroom

I initially had some issues with my download of Lightroom and contacted Licenseplace's general help desk through their website. Harry contacted me within a few hours on the same day and we were back and forward in the evening until the download was resolved. I had a further query and went straight to Harry who was very helpful and solved my issue by return.

15 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I initially struggled with my own…

I initially struggled with my own download and sought assistance from licenseplace. Harry came to my rescue and undertook the complete process from fresh install, licensing and ultimately ensuring my product worked....super helpful, efficient and friendly. 10 out of 10 to Harry and his remote installation. Perfect!! Thanks again, Best regards Mark

15 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Spoke to Harry - my new hero!

Spoke to a guy called Harry - he was incredibly helpful, fixed my faults and made sure the software was properly installed. I strongly recommend this company, its service and its products.

15 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great business that I will buy from in the future

Very responsive business who is happy to troubleshoot issues with installation even on weekends - I mistakenly bought the incorrect MS Office package and they were kind enough to send the appropriate version to me within an hour.

13 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

I was pleased at the cost of the software, but the support guys have been extra helpful. Couple of minor issues were sorted out same day. I'll certainly check back in for additional products.

13 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Having considered some issues I…

Having considered some issues I contacted the distributor. Harry the technical wizard contacted me. He is very helpful and considerate. He fully understands that not everybody is fully proficient with technology, and he makes the necessary adjustments. Having solved the problem in no time, he went on to enjoy his Sunday. He works very hard indeed!

13 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Talked with Harry & he was really…

Talked with Harry & he was really helpful, installed the software & got over all of the problems I had !
Excellent, polite helpful ! Never experienced this in the UK !

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Licenseplace

Hi Mick,

Thank you very much for the 5 stars!

We really appreciate your positive feedback and are pleased to hear that you had a good experience with Licenseplace.

Thank you for choosing us and for taking the time to leave a review. Should you ever need any assistance with your purchase, our support team is always here to help.

We hope to see you again!

Kind regards,
Licenseplace Support Team

Valorada con 5 estrellas sobre 5

Excellent service

Received an incorrect licence but was provided a correct one very quickly - on a Saturday too!. Excellent.

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Licenseplace

Hi John,

Thank you for your fantastic 5-star review!

We are delighted to hear that you are happy with your experience. Our goal is not only to provide great-value software, but also to make sure our customers have support available whenever they need it.

Thank you for taking a moment to share your feedback — it is very much appreciated by our entire team.

We look forward to helping you again in the future!

Kind regards,
Licenseplace Support Team

Valorada con 5 estrellas sobre 5

Harry was so supportive and helpful

Harry was so supportive and helpful; it was not a bother at all for him, so professional, friendly, and supportive. Well done, Harry; he is a credit to your company

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Licenseplace

Hi Peter,

Thank you very much for your 5-star review!

We really appreciate you taking the time to share your experience with Licenseplace. It is always great to hear that everything went smoothly and that you are happy with your purchase and our service.

Should you ever need any assistance in the future, our support team will always be happy to help.

Thank you again for choosing Licenseplace!

Kind regards,
Licenseplace Support Team

Valorada con 5 estrellas sobre 5

Harry has been absolutely great and so…

Harry has been absolutely great and so helpful.
Many thanks to him.
Cheers
Jeff

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Licenseplace

Hi Jeff,

Thank you very much for the 5 stars!

We really appreciate your positive feedback and are pleased to hear that you had a good experience with Licenseplace.

Thank you for choosing us and for taking the time to leave a review. Should you ever need any assistance with your purchase, our support team is always here to help.

We hope to see you again!

Kind regards,
Licenseplace Support Team

Valorada con 5 estrellas sobre 5

I purchased Pinnacle 19 Pro video…

I purchased Pinnacle 19 Pro video editing software and I accidentally forgot to select it on the drop down menu when selecting the Lifetime Licence.
I contacted Customer Service and they quickly cancelled the error and sent me a link with the new License.

I downloaded it with the correct software and within half an hour the video editing suite was downloaded and working on my PC.

Excellent, friendly service and it was made effortless to resolve. I highly recommend and look forward to buying further products from this company. Thank you team for the excellent quality customer service and products.

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Licenseplace

Hi Paul,

Thank you so much for the wonderful 5-star review!

Customer satisfaction is extremely important to us, so it is always a pleasure to hear from customers who have had a positive experience with their purchase.

We truly appreciate your business and your feedback. If you ever have any questions or need assistance with your software, please don't hesitate to contact us.

We hope to welcome you back again in the future!

Kind regards,
Licenseplace Support Team

Valorada con 5 estrellas sobre 5

Harry was first class

Harry was first class. Happy to Help and sorted the issues I had with no problems. Defo recommend if anyone needs help in the future

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Licenseplace

Hi Steven,

Thank you very much for your 5-star review!

We really appreciate you taking the time to share your experience with Licenseplace. It is always great to hear that everything went smoothly and that you are happy with your purchase and our service.

Should you ever need any assistance in the future, our support team will always be happy to help.

Thank you again for choosing Licenseplace!

Kind regards,
Licenseplace Support Team

Valorada con 5 estrellas sobre 5

Perfect and correct service

Perfect and correct service after buying a autocad license

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Licenseplace

Hi Tom,

Thank you very much for the 5 stars!

We really appreciate your positive feedback and are pleased to hear that you had a good experience with Licenseplace.

Thank you for choosing us and for taking the time to leave a review. Should you ever need any assistance with your purchase, our support team is always here to help.

We hope to see you again!

Kind regards,
Licenseplace Support Team

Valorada con 5 estrellas sobre 5

Fantastic service

Bought now for my family more then 10 licenses of Microsoft Home and Business MAC without any troubles.

Installation went smoothly .

One installation was not working, contacted support and in less then a day it was fixed

I would recommend them, they are fantastic

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Licenseplace

Hi Evelien,

Thank you for your fantastic 5-star review!

We are delighted to hear that you are happy with your experience. Our goal is not only to provide great-value software, but also to make sure our customers have support available whenever they need it.

Thank you for taking a moment to share your feedback — it is very much appreciated by our entire team.

We look forward to helping you again in the future!

Kind regards,
Licenseplace Support Team

Valorada con 1 estrellas sobre 5

Don't let strangers remote access your computer

I should've checked Trustpilot before I bought Coreldraw Graphic Suite 2025 from Licenseplace Wowcher. My OT had bought from Wowcher before (not a software license) and didn't have a problem, and naively I thought it was heavily discounted because it was last year's version.
Anyway, it installed, but there were no graphics (didn't work)- so I contacted the real Coreldraw and their response was
"We regret to inform you that you may have been the victim of piracy and purchased a software license which was not issued by Corel or a licensed reseller of our software."

I then asked for refund from Wowcher/licenseplace and they refused saying everything is above board and can make it work, but the only way to do it was to remote access my computer.

Would you leave your house front door wide open and let a stangers go into your house and go through your stuff???? Well, no way I would allow that and I asked them just write down what changes they were going to do and I would do it myself. They refused.

At the same time I googled Licenseplace and I was getting more uncomfortable with this transaction and requested them to provide documentation to proof that the license was legitimate.

What did Licenseplace do???? They asked me to sign an NDA and provide them with my personal information to see the dox.

They always have a long answer to everything, but never put their names on any correspondence- I suspect probably AI is used to write replies.

Anyway, I had enough and then I got another email from Corel confirming the license I bought was not a legitimate one and Corel suggested me to ask for a full refund.

So I opened a case with Wowcher through Paypal and attached all correspondence. I waited for over a week before escalating the dispute to PayPal and after a few days PayPal closed the case in my favour. Yes, I WAS REFUNDED!

So do your homework before escalating to your bank or Paypal. Contact the real software provider customer support.
Please don't let stangers access your computer remotely (google the risk of allowing this).

Check out FAST and Customer Advice for these kind of transactions.

13 de agosto de 2026
Opinión espontánea
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Respuesta de Licenseplace

Dear Ann,

We are disappointed to read this review, as several important parts of your description do not accurately reflect the support process that took place.

When you reported that CorelDRAW had installed but was not functioning correctly, we did not refuse to assist you. On the contrary, we offered to investigate the installation and resolve the issue for you.

Remote support was offered as a free support option because it allows our technicians to diagnose an installation problem directly and efficiently. It was never presented as permission for us to “go through your stuff”, nor were you required to provide unrestricted access to your computer. You were, of course, entitled to decline remote assistance, which you did.

We also did not refuse to provide information concerning the origin of the licence. You requested commercially sensitive documentation relating to our supply chain and licence provenance. Such documentation can contain supplier identities, contractual information, purchase information and other confidential commercial material. We therefore offered a route for disclosure subject to an NDA. Requiring confidentiality before disclosing commercially sensitive supplier documentation is very different from refusing to provide evidence.

We also strongly disagree with presenting allegations of piracy as an established fact. Licenseplace supplies refurbished software licences sourced through the secondary software market. The fact that a publisher does not recognise Licenseplace as one of its authorised resellers does not, by itself, establish that a secondary-market licence is pirated.

You also state that PayPal ultimately refunded the transaction. We do not dispute that you received a refund. However, the fact that a payment dispute was decided in a customer's favour should not be represented as a determination by PayPal that the software was counterfeit or pirated.

Most importantly, we remained willing to investigate and resolve the technical problem with the software. You chose not to permit remote troubleshooting, which we respected, and subsequently pursued the matter through PayPal.

We understand that you ultimately lost confidence in the purchase and preferred not to continue. That is your decision and you are entitled to describe your experience. However, we equally believe it is important for readers to distinguish between your concerns and allegations, and established facts.

Licenseplace Support

Valorada con 5 estrellas sobre 5

Fantastic service and very nice and helpful people.

Finding these guys as someone involved in game design as been an absolute god send as they have provided me consistently with the software I need that is a nightmare to get elsewhere. Everytime I reach back out to them through email they go above and beyond to help me and honestly I can't recommend them enough for a place to get your needed licenses.

10 de septiembre de 2026
Opinión espontánea
Logotipo de Licenseplace

Respuesta de Licenseplace

Hi Ray,

Thank you so much for the wonderful 5-star review!

Customer satisfaction is extremely important to us, so it is always a pleasure to hear from customers who have had a positive experience with their purchase.

We truly appreciate your business and your feedback. If you ever have any questions or need assistance with your software, please don't hesitate to contact us.

We hope to welcome you back again in the future!

Kind regards,
Licenseplace Support Team

Valorada con 5 estrellas sobre 5

Harry Helped me the whole way through

I spoke to a great guy called Harry, considering the hassle I had caused, he managed to fix it all for me and as it took such a ling time, I could not be more grateful for his time and support. Could'nt recommend more!!
Great service!

11 de septiembre de 2026
Opinión espontánea
Logotipo de Licenseplace

Respuesta de Licenseplace

Hi Kieran,

Thank you for your fantastic 5-star review!

We are delighted to hear that you are happy with your experience. Our goal is not only to provide great-value software, but also to make sure our customers have support available whenever they need it.

Thank you for taking a moment to share your feedback — it is very much appreciated by our entire team.

We look forward to helping you again in the future!

Kind regards,
Licenseplace Support Team

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