Licenseplace Opiniones 

Ordered a Windows 11 license online. They immediately sent me a download for Acrobat. I needed the license that morning, so bought it somewhere else and requested a refund. They came back the same day and said

"as soon as the issue was brought to our attention, we corrected it and supplied the product you actually purchased. We appreciate that you needed the licence urgently. However, you chose to purchase replacement licences elsewhere before allowing us the opportunity to correct the delivery. We cannot be responsible for that separate purchase when we were able to correct our delivery and did so promptly. We are sorry, but under these circumstances we do not approve the requested refund."

Whilst they did try to remedy the situation a few hours later, I needed the license that day, and had no idea how long it would take to rectify.

Under the Consumer Rights Act the goods I purchased were not as described, so I believe I am entitled to a full refund, and they are refusing.

Be very wary about using them...

I had tried several times to install my AutoCAD software, but it allows had an issue. Licenseplate had provided a number of solutions, but I still had the issue. I then arranged a remote support session. I received a call from Harry promptly at the agreed time. He performed a complete installation, including re-downloading the software from the server. Harry made the whole process so simple. Having worked as a senior manager in customer support within Xerox, I appreciate good quality customer service. Harry was excellent!! I wouldn't hesitate in recommending Licenseplate for software or support.
Absolutely brilliant.

After an initial enquiry i had no trouble in installing the purchased software. I would recommend this company for all your software needs. Thank you.

was helped by Harry, he was really kind, great customer service.

Harry was very helpful and resolved the issue with logging in. Very polite and patient. Thank you

This company doesn't provide licenses that you copy and paste in the software to be able to use them. Instead, they send you link to download the software with patches, asking to stop all firewalls and security in the computer. When installing, windows warns of virus being installed. Basically the same procedure as when installing pirate software. When requested support, they offer to book a call to install it for you, meaning they have complete access to the user's computer to install whatever they want. A quick search on Google shows many scam website checkers warning about the website.

Very good experience and very helpful.
It did take a few attempts to install and I had to reschedule appointments over a few weeks to fit in with my work, but they were very accommodating and didn't let me down.
AutoCad is working just now and all is good.

Great service, from start to finish, the Sunday dial in to help was a great help. will be buying from Licenseplate again very soon

I bought what was advertised on Wowcher as an “Adobe Lightroom 2026 Lifetime License”. The listing specifically described the product as Lightroom and at no point did it say Lightroom Classic.

After redeeming and installing it, I discovered that what I’d actually been supplied was Lightroom Classic 15.4.1.

I contacted LicensePlace asking for a refund as Lightroom and Lightroom Classic are two different Adobe applications. They actually acknowledged this in their reply, but still refused the refund. Their argument seems to be that because the software works and has the advertised editing features, it doesn’t matter that it’s Lightroom Classic rather than Lightroom.

LicensePlace also pointed out that my screenshot showed some of my photos in the software, apparently as evidence that I was using it. Of course I tried the software after installing it — that’s how I discovered it wasn’t the Lightroom application I was expecting. I imported some photos to try it, found the interface and workflow were different from the Lightroom I had previously used, and that’s when I realised I’d actually been supplied Lightroom Classic.

That completely misses the point for me. I’d used Lightroom before and that was what I thought I was buying. Had the advert said Lightroom Classic, I wouldn’t have bought it.
I’m leaving this review mainly so other people are aware before purchasing.

If you’re expecting the current Lightroom application, be aware that what I received from this deal was Lightroom Classic.

I’ve now raised the issue with Wowcher and am waiting for them to resolve it.

*** Update following LicensePlace's response:
Their reply unfortunately demonstrates the exact issue I have been trying to explain.
This isn't simply a disagreement about the word “Classic” appearing in the product name, nor am I claiming that the software doesn't work.

Lightroom and Lightroom Classic have different interfaces and workflows. I had previously used Lightroom and specifically wanted that application because I was familiar with and preferred its way of organising and editing photographs. After installing the supplied software and trying it with some photos, I immediately found the workflow different. That is when I discovered I had actually received Lightroom Classic.
LicensePlace repeatedly asks me to identify an advertised editing feature that Classic cannot perform. That misses my point. My issue is the application itself and its workflow, not whether both programs happen to contain similar editing tools.

Their own response confirms that the advert said Lightroom, that I received Lightroom Classic 15.4.1, and that Adobe treats Lightroom and Lightroom Classic as distinct products.

Had the listing simply said “Lightroom Classic”, I would have known exactly what I was buying and would not have purchased it.

I thought I'd leave another review as these guys have topped my expectations again with their generosity and help. They are really awesome and I can't recommend them enough! :)

I had a few technical issues while trying to load the licence for the provided software. I emailed the problem back to Licenseplace. The issue was immediately resolved. Great service, highly recommended.

Harry was amazing. I had a few complications with accessing the software I had installed, Harry was able to rectify the issue within no time and was supportive and polite every step of the way. Would highly recommend to anyone thinking of purchasing one of their products !

Ik ben erg tevreden over Licentieplaats. De aangeboden licenties zijn goedkoop en bieden veel waar voor je geld.
Wat ik vooral waardeer, is de uitstekende service. Als er iets niet werkt, nemen ze uitgebreid de tijd om je te helpen en zoeken ze net zo lang door tot er een oplossing is. Zelfs wanneer een licentie na een paar maanden niet meer werkt, kun je op hun ondersteuning rekenen. Ze staan klaar om te helpen en zorgen ervoor dat het probleem wordt opgelost.
Betrouwbaar, betaalbaar en met uitstekende klantenservice. Zeker 5 sterren waard!

I am very satisfied with Licentieplaats. Their licenses are affordable and offer excellent value for money.
What stands out most is their customer service. If something does not work, they take the time to help and work with you until a solution is found. Even if a license stops working after several months, they are still willing to assist and make sure the issue is resolved.
Reliable, affordable, and backed by outstanding customer support. Definitely a 5-star experience!

I had an issue loading AutoCAD 2026. Licenseplace auto accessed my PC and installed the software. Excellent service. I cannot thank them enough. Good communication and customer service.

Amazing customer services. I am not very tech savvy so booked a call. Very pleasant young man who spoke excellent English and was able to help with no fuss or drama.

I had problems with a Photoshop app that got corrupted. Contacted Licenseplace and within a couple of hours the solution was sent to me.
This is what I consider to be excellent service. I have no qualms about recommending this company.

Had an issue with my Windows 11 activation, but they sorted it out quickly for me, great quick service

This company and the team are excellent. Had a few issues and booked a call, which arrived on time. Harry connected to my pc and ensured all the problems went away ! I also learnt a thing or two along the way !!! I thoroughly recommend Licenseplace , great service, easy to communicate with and professional. Thank you, Ady