Lidl UK Opiniones 450

A employee pulled down his trousers when asking him for help to find sausages. This is unbelievable!!! Never ever shopping here again, please don't bring yours kids here.

In morecambe lidl this morning shopping with my mum who is in 70s and suffers with knee pain, i suffer with spinal damage so in constant pain, dr oks me having paracetamol to top up my pain meds. Both me and my mother wanted paracetamol but staff refused as we were together, yes we car share and family we dont live together it was 2 different lots of shopping so I chose to suffer more pain. You really need to look at how pathetic your polices are with so many miserable staff now starting to think of going back to aldi. Your turning into a joke

Today, I offered somebody to go to the checkout beside me the and was shouted at by member of staff, I got upset, then said I didn't want to buy any now, so another member of staff banned me, I returned with apology but they banned me, I have had some good times there another time I looked at the too good to go and they shouted at me for that too, they said I was upsetting other customers but they didn't care they were upsetting me, this is on new years eve it was harrowing.

Lidl In Huntingdon was a place I liked to shop but 4 times my husband has received a fine for parking there he is a disabled driver
Who uses his blue badges when able to park in the disability spaces then your given less than an hour to do your shopping and get through the tills
There's 8 tills and only ever 2 of them are open
So you have to wait in long ques so how on earth can disabled people
Who have difficulties walking etc able to do a shop and get through the tills all in 30 mins without getting a fine is beyond me
I think it's disgusting to be honest
Especially when it's £90 a time and it discriminate towards disabled people
We will not be using lidl anymore as I'd rather go somewhere that doesn't take the p*** out of people

I shopped at the handsworth store but had to make quick cash purchases due to feeling sick ie nausea vomiting so in haste I bout water Chewing gum and a lemon cake thibking that would make me feel better and I could continue my journey. Even though I left a few minutes after the alloted time in an ampty car park they made me go through a whole process through popla only to find me in the wrong and made me pay 90£ threaten court action if I don't pay for just a few minutes in an ampty carpark. Considering people have found rats in their canned food I'm surprised people still shop here...

I have the Lidl Plus App. This week I received coupons for 50% off certain items. I am in my 80s and on limited income, so I was going to treat myself to some luxury Belgian chocolate biscuits and some Favorina dark chocolate hearts, for Christmas. After I'd gone through the check-out, I checked my receipt. 4 of the items had gone through at full price. A manager was sent for to assist me with my problem. I was with him 15 minutes trying to sort it all out. He checked and, indeed, the items should have been charged at half price. He said he was unable to give me a refund of the 50% overcharge and could only give me back what I'd been charged. What sort of company does not authorise their managers to give refunds? Neither was I able to purchase the items again because the coupons had been removed from my App. When I got home, I got onto Lidl's website/customer care. I spent a long time completing the form they provide for you to fill in if you have a problem. After pressing "send", a message came up saying "internal error, try again later". I have tried for almost 24 hours, but the same message comes up. I tried going through their ChatBot, but that was a useless exercise.
It seems to me that Lidl are misleading their customers with the coupons they offer. Also, they DO NOT seem to be much bothered about their customer care and they put numerous obstacles in the way of getting any satisfactory answers from a human being.
PLEASE THINK TWICE ABOUT BEING TEMPTED INTO THEIR STORES TO USE YOUR COUPONS AND, IF YOU DO, CHECK YOUR BILL AS IT GOES THROUGH THE TILL (NOT EASY)!

Origional Biltong Snacktastic

Lidl, the Ryanair of supermarkets. Will never shop there again. At the Basingstoke - worting road store this evening, I had a full trolley and the checkout assistant told me i had to use the self check out. He refused to open up the till quoting it was lidl policy that i use the self checkout, he then went back to shelf stacking. If I hadn't needed the items I would have walked out and left them with a full trolley to deal with. It took me an age to scan all the items and Surprise surprise my shopping did not fit on the self checkout area. Until today I have never had a bad word to say about Lidl, that has now changed. I will shop elsewhere from now on, as self scanning a trolley full of food is impractical.

Staff look very miserable , not one greeted me , smiled or had any interaction, no thankyou when I moved out the way because the staff member was pulling a pallet along the aisle .No greeting at till. No eye contact just a yawn. ‘Have a nice day’ on leaving with no eye contact and very quiet . She really couldn’t be bothered.

Appalling customer service at Lyons Farm Worthing. Be wary if you have a bad back. I had the cart pulled from my hand. The manager refused to look after my shopping as I npw had to leave some and come back.
He accused me of been rude to staff.
At age 63 with health issues, I expect to wheel my shopping to the car. He took glee in refusing to watch my sbopping which I had to take in stages to the car. Checkout at this new store is unlike a normal supemarket. It is a srict barrier system through self checkout.
Appalling experience. I am still seathing. Lyons Farm Worthing between 7pm and 8pm. This manager allows young staff to play tug of war on a cart, with a 63 year old, with health issues.
This manager should be ashaamed.
There is no customer service and the customer is 'definetly not right. Lidl is. No compromise. Be warned, esp if you have issues carrying heavy shopping

Absolutely awful, rude staff. I've shopped here for over 20 years, never again

I bought yellow flesh nectrine sweet lady from Lidl last night. All four were rotten. Waste of money. 😔

Getting really fed up with Lidl in Totton. Last week five of the pack of Cocktail Vine tomatos were rotton in varying degrees. This week half of the pack of avocados is soft. We stopped buying coliflower as they were so bad, but they seem to have improved recently.
It's just not worth the petrol cost of going back.
Looks like Aldi have gained a customer.

Bought two packs of Lidl Naso Goreng and found it was minus Shrimp Paste whih is one of the main ingredients . Also found the chicken was below standard. If they want to sell it why don't the make it correctly. Wont be buying this item again.

Getting better staffs, a Lidl employee was being extremely rude to me and my sister today since I’m a minor and she’s not, she wanted to get a 0.00% citrus drink and this annoying guy( blonde hair, about 5’8-5’9, about 60kg) told us we couldn’t get it without an ID and my sister offered to show her ID but he was like ‘I also need an ID’ we argued that she’s getting it for herself and it obviously says 0.00% alcohol so what?? This guy actually just took the drink and walked away, murmuring something like ‘that’s how it works’ like sorry?? You’re meant to explain properly why it’s like that and also be calm about it not just yanking the drink away from the self service counter and walking out, I’m honestly so pissed and annoyed. My Lidl is the one at Forfar, Scotland.

Everything good until you get to the till. Then you have to wait a long time to be served/ pay. It takes at least 4 times longer than any other shop to make payment.

If you so worried to save money on additional staff, then put in a self check out!

Lidl Chichester.

Julie at Jamaica street branch, has the most wonderful friendly customer service, always has a smile. A great asset to your company.

Turned up at Lidl in Chichester again. Wasn't sure if I was at the bsm driving instructor place it had so many driving instructors in the car park, together with all the other independent driving instructors. Clearly Lidl don't seem to care.

I witnessed a staff member named Abbie in the Banbridge store Northern Ireland point out to a customer in front of me that her bottle of bleach she was purchasing was only half-full yet there was no leak. This is what I call customer service with a 5 star rating. This young lady was so helpful to ensure the customer had a full bottle of bleach.

I went shopping in Lidl Compton Cl Basildon
And at check out I was met by the lovely helpful Lady called Jas, this lady went above and beyond her job description and helped me to download the Lidl App as well as helping all other people checking out!
After downloading the App she explained in great detail how this App would help save me money and enhance my shopping experience at Lidl Compton Close!
I will be forever greatful to the lovely Jas for making our day!
This Lady needs a gold star for her Customer Service, thank you Jas