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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I am a regular customer. I am prepared to pay more for Fruits & Vegetables use the lot instead of paying less. Especially the ones on offer. Avocados are invariably rotten , French beans are... Ver más

Valorada con 1 estrellas sobre 5

Under the Consumer Rights Act 2015, a customer's rights arise from the contract of sale, not from possession of a receipt,but because I have lost my receipt Lidl has refused to abide by the law and re... Ver más

Valorada con 1 estrellas sobre 5

The store has good products but staff is very rude and unhelpful unprofessional, they have no manners or understanding how to speak there customers and badly in need of traning. They push you s... Ver más

Valorada con 1 estrellas sobre 5

Lidl have changed the receipe to their Spaghetti Carbonara. I know it won't matter to most of their customers but my partner is allergic to Garlic in any form. Lidl have now added Garlic puree to thei... Ver más

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1,7

Muy malo

TrustScore: 1.5 sobre 5

450 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Lidl quality

Last week tried to buy some celery on special offer. There was a worm burrowing into it. Checked a few others and most were heavily soiled. Lidl seem to do special offers when they get bad batches of certain items or when nearly out of date. Not a very nice way to compete in market but who's there to regulate or even note these reviews. We got useless government, failing democracy and lying party political system.

8 de julio de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Northern Ireland stores. No stock as advertised.

Northern Ireland store/s:

Although I do like the produce and the DIY items Lidl regularly get in, as well as their 3 year guarantee on Parkside items, it's extremely disappointing and frustrating when they advertise items in their weekly magazine/leaflet but when you call to get an item, they don't even have it in store.

It's not that they've sold out of it, it's just that they didn't get the item/s in, even though advertised in the leaflet and the large poster outside the store.

I then called to another (bigger) Lidl store on the Shore Road, Belfast, and they didn't get them in either. (Wall brackets for handing items in the shed etc).

This happens quite regularly, which also frequently includes many items on their online leaflets showing items as `Cancelled`.

The same happened for the large 8V lithium battery not too long ago, which was clearly advertised in the leaflet for £29.99, yet when I called on the very morning at 08:30am, they did not have any, and the employee said `They were not delivered to the store`. Or maybe it was just a printing error in the leaflet at the wrong price. Still false advertising though.

Poor logistics.

26 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgusting behaviour by higher…

Disgusting behaviour by higher management and especially the area manager. No empathy or care for people who have clinical p.t.s.d.
When trying to complain to lidl themselves to practice the values they so call preach, can you get hold of anything that isn't automated?? Nope.
Disgusting company, Disgusting staff. Do not shop here people your contributing to everyday people being abused.

18 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Gate lane Blackpool.

Gate lane Blackpool.
I go to this Lidl because they have a toilet to use if necessary, every shop should have but it's always out of order, new building and always out of order toilet, or someone doesn't want to clean so it's easier to write that it's out of order. I have IBS but others have small children or other situations and that's why I'm slowly moving to Asda, there's never a problem there.

15 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought a crivit premium folding…

I bought a crivit premium folding camping chair. Flimsy put it up and returned within 1 hr. Went through self service never got a receipt and had to queue behind some one else to get out Store.
I was told always given and self service and certainly never got one come out.
Worst chair ever and customer service rubbish.one staff member said need to speak to manager and queued up and lady at till shouted down line to me I have to go to head office woudnt let me speak to a manager . Dont want to know .wont be shopping there again.

14 de junio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Self checkouts

I have been a loyal Lidl customer for 15 years, but with all their changes including having no open tills, not issuing receipts not accepting cards at tills thus forcing you to use the self-checkouts this is putting me off.

4 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cordless electrical products.

For anyone considering purchasing anything from their 'cordless electrical range.' tools, garden machinery, etc, I would like to offer you some advice. Unless you either already own a suitable battery with charger or know where to obtain one do not buy any of these products. My local store has plenty of machines on sale but has not had the battery/charger combo in stock for many months now and cannot say even if it will have any in future, never mind when.
I purchased a cordless lawn mower and ordered a battery and charger online through Google and it is a scam site, despite using the Parkside logo. Lidl Customer services are not interested and are quite content to continue to offer these goods without the means to make them operable.
They may appear to offer good value but find your battery first, I wish you luck.

7 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Self checkout

Self checkout card only so has to wait ages to be served by casier with just 5 items , well I'll not shop here then as I paying cash 👎

27 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

customer service uncontactable

customer service uncontactable
you call the freephone number speak to a robot who tells you they are transferring your call to a human
voice informs you your call will be answered within 2 mins ... then you are told there are no agents to take your call call back later.....i have called and called just the same ..... very disappointing
quote from their web site
"we are here for you
You will be helped quickly and easily if you have any questions about our products, guarantee, spare parts or complaints. Because sustainability is especially important to us, we will repair your faulty product " "Quality for the best price, a great selection and new options all the time. With PARKSIDE, you get everything you need....REALLY try customer service !! also posted od DE trustpilot

25 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

All gone wrong at lidls

Try to nip in for a 30 second shop.....how long does it take to get out?? Staff are run off their feet .By the time another till is opened queue is to big ...mostly full trolleys when you're standing with a few items.No self or express checkout so 80% of time my shopping is abandoned at till.I apologise for doing this staff are busy enough without me(and others)adding to their burden but management should appreciate that the public don't need to queue for ten minutes to buy something in their lunch break when mostly every where else has express or self service options...lidless if you want my cash provide a better shopping experience..you have very hard working staff try and match their ethics

8 de abril de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Lidl Fulham North End Road

I went to Lidl Fulham North End road branch, two weeks ago, to do my shopping. When I reached the self check out as was trying to put my shopping on the till, Samit assisted me with my basket.

Not only did he helped me to change my Brussel sprouts, your colleague (Samit) went above and beyond, to ensure that I receive an excellent customer experience at Lidl.

15 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Easier to get in than out!

Just checked out our brand new store but there was nothing I wanted to buy. Getting out was not easy. Queues at all the tills with no room to squeeze through meant I had to exit through the self service area, but I couldn't do that without a receipt. A very friendly member of staff came to my aid but it was stressful. I won't go back. I don't see how it stops shoplifting, the villains just need to pay for one item and stuff the rest in their pockets!

22 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

be careful from this place don't use…

be careful from this place don't use car park please. I was parking in family bay for 10 minutes for doing shopping at Lidl .someone from management car park taken photo by his mobile phone to my car absolutely ridiculous
person ,then I got it a charger parking notice £100
by post. If overtime I have to pay for it be fair no problem, but that is a discrimination.
I have got child seat in car my son was with me. I have been emailing the Lidl customers service with all proof of Lidl shopping receipt time and date charging notice for Discuss about it and help.
They said to me I have to do appeal it we can't cancel it they knows appeal will be unsuccessful because from private land ridiculous and useless.... I am regular customer for this supermarket since opening absolutely shameful.
However, I decided to stopped any shopping from Lidl never again .
I will back to sainsbury's cross road better and good food quality, And Good customers service.

18 de febrero de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

The staff are always friendly

The staff are always friendly, efficient and helpful. In general the food is good value, especially the various fish-cakes. However, they need to check their suppliers of Welsh lamb. The lamb steaks I had recently were tough and inedible.

10 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Misleading the public by advertising…

Misleading the public by advertising special offers that are priced to draw customers into the store to purchase said item only to find the advertised item did not come into stock. This happens too often to not be a deliberate attempt by Lidl to lure people in on a premises they will purchase other things in store. A most dishonourable and unfair practise.

24 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Simple con to trick people.

I was buying in Lidl organic cold pressed coconut oil for some time but unfortunately the coconut oil recently becomes not organic but you do not see any difference on label except of missing the organic eu certificate and the word "Organic" which was very small anyway. So is you trust and use the product for some time you dobot check the label details. The price of the oil is the same as organic was so this looks like coming people to buy crap for the premium price. Not sure how long I was consuming the chemicals with this oil as ,,I just discovered the Lidl con. In my view if they significantly change the product the labels should changed to not misleading people. So I finished my shopping with Lidl forever.

15 de febrero de 2025
Opinión espontánea

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