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2,1

Malo

TrustScore: 2 sobre 5

19 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,1

Todas las opiniones

(19)

19 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Absolutely terrible provider

Absolutely terrible provider. I would strongly advise against switching to them. The customer service is extremely poor, with agents who struggle to communicate clearly and seem to have very little knowledge of how to resolve issues. The network quality is awful, and customer support is practically non-existent. Overall, a very frustrating experience. Save yourself the hassle and stay away.

28 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rubbish

Rubbish. When I bought the SIM, the price was 8,90. When I activated the SIM, it was 12,90.
There is no data available since the beginning. I called the customer service for 5 days, sent 3 emails, no result.
I gave up, now fighting for a refund.
Some agents are total useless, some of them are rude, only one was kind and tried to be helpful, but the best advice was to delete all my network settings from the phone... So she "escalated the case to the technical team". I think there is no such team exists as there is no response for a week now. And there is still no Internet access...
Avoid!

4 de noviembre de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Best value deal in Ireland

Bit slow moving my number over (took a couple of days), however the deal on offer here, just blows every other provider out of the water. If you got the 8.99 deal that is, though even the 12.99 normal price gives you more then most.
Unlimited data and calls/texts not just to ROI but also unlimited calls/text to the UK, this meant I could cancel my Viber subscription saving me even more money. 100 mins other countries, and well you try beating that. I use this for my pc via hotspot and I cancelled the dedicated Wi-Fi, saving a huge sum each year now probably over 500 euros.
I'm paying less then a tenner for unlimited calls/texts/data and internet. Cracking deal and really shook up the market. No issues to report so far.

22 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

3rd review

3rd review.
I don't know where to start. Just read my previous reviews please.
The port in number doesn't work if you won't do it at the very start. I was misled to buy second subscription to port in number and then move my number to first (8.99) subscription. So I did, and then I found out they can't move in number internal. So basically they force me to purchase second subscription and still can't get my number on the subscription I want. Now THE FUNNY PART. I asked for refund and solution. They told me to move out my port in number to different network provider so I won't lose it when I cancel my subscription, seriously they told me to quit they network and go to someone else (Vodafone, Tesco etc ). Never in my life any company would tell me go somewhere else. They always want to keep customer. Also I have been told they are not the same like other mobile companies as they only provide service( not the same like other mobile providers)so they can't change numbers etc. Any other company could do such an easy job like moving number but not them.
Customer service is terrible and doesn't respond to emails or mislead customers.

29 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total bait-and-switch scam

Total bait-and-switch scam. I signed up during their promotional offer for the €8.99 "price for life" plan, which was supposed to be for the first 100,000 customers. Because of an error on their portal, they blamed my previous network, cancelled the setup, and told me I have to start all over again and pay €12.99 instead. They did the exact same thing to my husband and a load of other people I know. Even if you are well within the first 100,000 customers, they will find an excuse not to give you the promo rate. To make it worse, they phoned my husband just to waste his time repeating that it wasn't their fault and blaming our details or our previous provider. I even asked to speak to a manager to get this sorted, but I got absolutely nowhere. Do not trust their promotional offers.

16 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful network

Awful network. I switched from Vodafone to lidl connect and had nothing but issues. I couldn't make or recieve calls from where I live and when I rang customer service they said no known issues in your area and to turn phone off and on and onto airplane mode. Went back to vodafone yesterday. The price is cheaper but terrible coverage.

28 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Signal and Internet? What for?

Signal? Why would you need signal? Internet? What for? :) I've been all around Dublin and it's the same everywhere. The signal is beyond poor and the internet is worse than dial up internet from the 90s
I genuinely feel scammed. It's been a horrible experience.

What's the point of paying a little less if there's barely any service at all? It would be acceptable if the quality of the service reflected the price but this isn't worth paying anything for.

On top of that, I had to wait more than 44 hours for the number porting process to be completed, Afteeerrrr receiving an email confirming that my SIM was active and everything had gone well.

20 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Easy to join, disappointing to use - slow data, dropped signal, no 5G

Signed up for the €8.99 eSIM tariff. Porting my number was instant, but the service since has been disappointing: data crawled in many areas and signal dropped for minutes at a time. Support confirmed there's no 5G on Android due to a Google carrier settings issue, with no fix date. I've requested a refund for misleading advertising and haven't received one. I've since switched carriers and am much happier.

24 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling coverage, even worse customer service

Coverage through Eir is appalling. But their customer service literally don’t care. That’s basically what I was told this morning. I need to return to Vodafone but Lidl Connect and Eir have a block on receiving one time passwords that reconnect me. The customer service attitude is it will happen when it’s happened and stop knowing us.

23 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I feel SCAMMED!

I feel SCAMMED!
They promised wifi calls on "supported phones".
My phone supports wifi calls but not with Lidl SIM.
1GLOBAL (netwrok Lidl uses) states that wifi calling requires SIM version 5.7 or newer.Lidl sells SIM version 4.9 so I guess only eSIM supports wifi calling. Their support is a joke, pretends that is my 5G signal fault.
I regreat moving from Gomo as I had better deal there.

19 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

If i could give a 0 that would be it

If i could give a 0 that would be it
I tried esim 2x no go. Waiting and rejected.
bought 4 sim cards waiting and rejected.
No answer after an hour waiting and listening to Lia telling me to WhatsApp them instead. Whatsapp said we don't deal with the mobile part. Then emailed to beg for support. That's more than a week ago and no response.
Hello! We're all loyal lidl customers
The worst mobile phone experience ever!
Gone to GoMo instead

10 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Think Twice before Switching to Lidl Connect

Switching to Lidl Connect was a mistake. First, it took more than two days to port my number, during which I was unable to make or receive calls. Second, the data speed is extremely poor. With my previous network, I was getting speeds of over 300 Mbps, and with Lidl Connect I'm only getting 8 and 15 Mbps with so much lag, making the service frustrating to use. Think twice before you switch

9 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

At last an Irish provider without the ripoff rates.

At last a mobile service that fully seems to do what it claims at a reasonable price in Ireland.

I was beginning to give up hope of getting a basic service at a reasonable price, but the phone/ internet provision is well beyond what I expected.

Sadly I still have the signal problems associated with the carrier network, but having a phone with an Irish number without having to switch before roaming switches in on my British numbers is a major plus point.
Signing up involved getting Lidl plus, but it costs nothing and is just another icon on the phone anyway.

I got this at 8.99 too and frankly it would have been acceptable at the "regular" 12.99. The last Irish suppliers I tried offering connections in that price bracket had a "registration fee" con that came to light well into the signup process.

I am very pleased indeed. Everything is straightforward and trouble free, although it would be nice if my bit of rural Ireland had phone coverage that matched Comregs map :-)

12 de octubre de 2026
Opinión espontánea

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