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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Did not enjoy our experience with the lighting room. Lengthy delay in receiving item. Below standard customer service, where everything has a reason that is not their fault and for you to be understan... Ver más

Valorada con 5 estrellas sobre 5

Lighting Room are fantastic.Their lights are stylish and very reasonable.Customer Care is second to none.I got badly stung by another company but this company are suberb to deal with.They answer email... Ver más

Valorada con 5 estrellas sobre 5

I bought the Dar Boyd 3 light bar pendant. The price was very competitive and the service and delivery very efficient. Unfortunately, the parcel got dropped at some point on its way and when we unpack... Ver más

Valorada con 5 estrellas sobre 5

I purchased 2 wall lights and a ceiling light all fabulous, however when encountered some issues the customer service from the lighting room was second to none. Speedy response, no quibble attitude br... Ver más

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4,6

Excelente

TrustScore: 4.5 sobre 5

20 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Quick delivery, well packaged

Purchased a beautiful light from here. It arrived really quickly and was well packaged. The price was far cheaper than the same light for sale on other websites. I would purchase again.

20 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service! The courier lost my parcel and they re-sent them to me immediately!! Wouldn’t hesitate to buy again. Really excellent customer experience!

12 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

My shade arrived with very slight damage- not awful but I could see it. I contacted Lighting room and within 2 hours they had agreed to replace it. Excellent customer service!!

21 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I purchased 7 lights from the lighting…

I purchased 7 lights from the lighting room company and wow…… they are amazing
The customer service was fantastic as I had a problem with one of the lights they exchanged it with no hassle to myself arranged a courier and drop off of new light extremely quickly I would 100% use this company again

17 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant customer service

I purchased 2 wall lights and a ceiling light all fabulous, however when encountered some issues the customer service from the lighting room was second to none. Speedy response, no quibble attitude brilliant. Would highly recommend and a lot of other companies could learn a lot about great customer service from them thank you

23 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lighting Room had exactly the…

Lighting Room had exactly the lampshades I was looking for and at a very competitive price.
The shades were well-packed to avoid any damage en route and my order was delivered several days after being placed. Excellent service.

18 de enero de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not good customer service

Did not enjoy our experience with the lighting room. Lengthy delay in receiving item. Below standard customer service, where everything has a reason that is not their fault and for you to be understanding of that, eventually did not reply to emails. I am sure they are great, until things go wrong.

15 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company to deal with

Excellent company to deal with. Customer Service is really good, queries answered really quickly. Delivery was fast and the lamp that I purchased was the best price on the internet. I would really recommend this company.

3 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class buying experience

I am delighted with my lamps and shades, exactly what I was looking for. The service was prompt, ordered on a Sunday and had I been home, would have been delivered on the Tuesday, but I got them the next day. The lamps were packaged to a very high standard to avoid any damage and were very reasonably priced. All in all I would highly recommend the Lighting Room and would give ten stars if it were possible.

9 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Found the lights I wanted cheaper on this site than anywhere else, unfortunately one of the shades were cracked but customer service had this sorted and a replacement sent straight out. Brilliant customer service rare to find these days

31 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service & competitive pricing

I bought the Dar Boyd 3 light bar pendant. The price was very competitive and the service and delivery very efficient. Unfortunately, the parcel got dropped at some point on its way and when we unpacked it, one of the shades was cracked. A replacement shade was sent within 24hrs of me reporting this. I would not hesitate to recommend the Lighting Room - it’s rare you get such brilliant customer service.

21 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would definitely recommend Lighting Room

I'm so impressed with this company and will definitely be buying from them again! I placed an order on 15th May and the lights arrived today (17th May). Not to mention Lighting room were the cheapest company for all 3 lights that we purchased after lots of thorough searching. Would highly recommend 👍

17 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lighting Room are fantastic.Their…

Lighting Room are fantastic.Their lights are stylish and very reasonable.Customer Care is second to none.I got badly stung by another company but this company are suberb to deal with.They answer emails promptly and very helpful.In fact I cannot praise them enough.They definitely do appreciate your custom.Well done Jo and the team.

21 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

*** Outstanding customer service *** Thanks Jo!

I ordered a lamp which wasn't in stock so Jo advised that they would place the order with the supplier who would then ship directly to me. Great communication on the run up to the delivery and the lamp arrived one afternoon the following week; unfortunately the lamp was broken. However, I reported the fact by e-mail to Jo who immediately informed the supplier to arrange for a replacement, which to my delight arrived the very next day! Faultless customer service - well done!

29 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I just have to compliment this company…

I just have to compliment this company on amazing customer services. Fast response times, well packed and delivered products.

I purchased 2 Funchal lamps table and flooring standing. Amazing quality and very competitively priced. I would definitely recommend lightingroom.co.uk to everyone. Thank you for a wonderful experience even in unusual times.

26 de enero de 2021
Opinión espontánea

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