Lily Grace Keepsakes Opiniones 

The service I received from my first enquiry to the delivery of my two memory bears was exceptional. I had kept clothing from my mother and grandmother for decades before deciding what to do. I telephoned Lily Grace Keepsakes and spoke to Helen who took time to explain the process to me. I still hesitated for a further 4 months before calling again to confirm the process. At no point was I made to feel a nuisance or that I was asking silly questions. The on line ordering process was easy and I received updates at every stage. I was reassured that my clothing had arrived safely. I was emailed when work began on my order and on completion I was sent photos prior to them being posted out. I cannot fault the service or the quality of the finished article. For years my mothers wedding dress had been hidden away in a dusty attic and now it lives on display in the form of a wonderful teddy bear. There was attention to detail in using specific parts of the clothing that I had requested. The best use of the materials' pattern was made to make a bear filled with character, memories and love
Definitely the best decision!

Lily Grace Keepsakes looked after my items with such care and kept me updated every step of the way. Would highly recommend.

Fabulous product with incredible detail and good communication .

I requested a couple of cushions from a vet nurse uniform as a memory from University.
The result was amazing and will be a memorable keepsake.
Lily Grace kept me informed of the timeline and progress.
Excellent service. 💕

The end result is beautiful memory cushions made from my late father's cardigans for myself and my mum. Lily Grace Keepsakes were superb in letting us know they had received our order and keeping in touch with myself throughout the process. You are able to choose your own personal message to put on the cushion - I opted for a phrase my dad used to say a lot. Forever now have a beautiful memory and keepsake of my dad. Thank you.

Absolutely amazing from start to finish. We had two memory bears made from the uniform of a much-loved colleague who sadly passed away, for his children.

The attention to detail is incredible and everyone who has seen them absolutely loves them. We haven't given them to the children yet, but we know they will be something they can treasure forever.

Brilliant communication, speedy delivery and they arrived even quicker than expected. Thank you for creating something so special from their dad's uniform. We couldn't be happier. ❤️

Having a bear made while still grieving for my dad was the best decision I could of made, the hardest part looking for the perfect item.
Fantastic service and wonderful company I am thrilled with the results.

Extremely pleased with my memory bear!

What a beautiful bear made with my late twin sister's clothes. Made for her daughters newborn baby to remind him of granny whom he has never met. This is the 5th bear I have had made. Great setvice and communication from start to finish. And what a great memory to have. Thank you so much x

Absolutely love my memory bear I have had made for my dad in remembrance of his dad my grandad.
I have had 3 made now and wouldn’t go anywhere else.
Absolutely perfect and made with such love and care.
Quality bears always delivery on time and extra wishes always met perfectly.
Thanks so much x

Kept in touch along the way and the cushions were absolutely amazing. Perfect in every way

Beautifully made memory cushions. Excellent service. Really helpful and responsive.

What a great company, transparent timescales, good quality final product and a very open communication about the progress of your order. The bear we got back is amazing and we couldnt be happier!

Amazing quality and service. Highly recommend

We ordered three keepsake bears from Lily Grace Keepsakes, which were being shipped to two different addresses, and the entire experience from start to finish was absolutely fantastic.

The customer service was excellent, and what really stood out was how well communicated and organised the whole process was. From tracking the clothes we sent to be made into the bears, through to updates on their creation and the final shipment details, we always knew exactly what was happening.

The finished bears themselves are beautifully made and fantastic quality. Considering how sentimental the clothing is, it was incredibly reassuring to see the care and attention that had gone into turning it into something so special that we can keep forever.

From the ordering process, communication and tracking to the final quality of the bears, I genuinely couldn't fault the experience.

The blanket and teddy bear are both utterly beautiful. And LilyGrace Keepsakes did something very special with our most precious things, breathing new life into our daughter’s clothes - she died when she was just 19 but the kindness and care shown meant very much to us.

The bear was perfect for what we wanted-a memento for my daughter from my recently deceased wife’s clothing. Helen was very accommodating, turning it around in two weeks as we were only on a short visit to the UK.

Quality product, very easy deal with caring staff. You get what you pay for

Great craftmenship. The memory pillows are great.
Thank you!

Gorgeous bear and great communication. I have a bear for each of my three children now and I love them.