linkbroadbands.com Opiniones 

307
•
TrustScore: 3 sobre 5

2,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very "pure". No frills website, simple order form, very effective telephone service. I'm using the 900 Mbps symmetrical on CityFibre network. Worked like a charm, the ONT installation was smooth, ro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had issue with slow internet speed and not being able to stream anything. The person on the phone was very helpful, although a little frustrating at times having to go through all the settings it was... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Don’t trust positive reviews left recently - definitely paid for. Every week they have “maintenance” without notice before or after - router reboot required after you go through gaf of creating ti... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Will be moving to another provider imminently. Poor WiFi signal throughout home, significant outages throughout our contract with them. More recently have received multiple messages daily saying “do n... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de Internet

Escrito por la empresa

LinkBroadbands.com is here to make getting online a simpler and more affordable process. Our team is committed to bringing you all the information you could possibly need when making the right purchasing decision for your home or business. We offer to every consumer who signs up before Black Friday receives a 12-month Amazon Prime membership as well as six months of FREE TV service (with Premier Sports 1 & 2), 215+ channels, and 45+ Apps.


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

307 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,9

Todas las opiniones

(307)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Link Broadband outage

Link Broadband outage
3 days Now going into 6 Days till Friday or longer
been phoning all day today times no answer cut phonline at 6pm can't contact them last week at all Avoid moving to another ISP
All customers being transferred to Rocket 🚀 Fibre

2 de junio de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Sky are IP blocking Linkbroadbands

This company is good, really fast broadband, way faster than one of their competitors I have switched to. I'm regretting switching from them. But please be aware, the reason I had to leave Link Broadbands is that I want NowTV/Sky and NowTV/Sky IP block Lonk Broadbands customers' IP addresses

7 de abril de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

So pleased that I chose Link

From first enquiry through to connection..perfect.

So pleased that i chose Link instead of others available. Connection to property before i moved in and a quick phone call to get router connected a cinch.
Although its early days so far its easy to fully recommend Link.

31 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I cancelled my contract with Link…

I cancelled my contract with Link Broadband even before I had been connected.

They charged for first month's service as soon as I'd signed up. They also charged £8.95 for p&p on a Router.

Quite frankly they have no control over the installation process or knowing what City Fibre are doing.

My installation required an infrastructure move, that is, moving their connection in the pavement 3 metres so the installation crew could run the cables into the property.

Three appointments were set and changed because the infrastructure move had not been carried out and every time I spoke or received email Link repeated ad-nausium that I'd be charged £120 if City Fibre were unable to complete the installation.

I found it very difficult to understand what the man from Link was saying and the text in their emails was miniscule.

Overall I found the situation untenable so I cancelled and have signed up with another ISP.

I cannot recommend Link Broadbands.

18 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, great service and also managed to help us out with a technical issue.

27 de noviembre de 2024
Opinión espontánea
Logotipo de linkbroadbands.com

Respuesta de linkbroadbands.com

Hi Staurt, Thank you for the feedback.

Valorada con 5 estrellas sobre 5

Simple, to the point

Very "pure". No frills website, simple order form, very effective telephone service. I'm using the 900 Mbps symmetrical on CityFibre network. Worked like a charm, the ONT installation was smooth, router was provisioned remotely (didn't have to enter any passwords). So far everything works great, the Direct Debit setup (via GoCardless) went OK too.

There are some typos / weirdness in the T&C but nothing that would infringe customer's rights, I didn't spot any "fine print" to mess you up. Might benefit from some proofreading service next time they're updated.

13 de noviembre de 2024
Opinión espontánea
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Respuesta de linkbroadbands.com

Hi Tomosaz, thank you for the feedabck

Valorada con 1 estrellas sobre 5

worst ISP in the UK

worst ISP in the UK.
if you want to game, stay away, if you want to stream, stay away.
if you want to do anything remotely latency sensitive, stay away.

ping to google is 70ms
what a joke

15 de noviembre de 2024
Opinión espontánea
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Respuesta de linkbroadbands.com

Our sincere apologies, as per our records, we couldnt indentify any cases simlar to this in this time period, please contact us at customerservice@linkbroadbands.com

Valorada con 5 estrellas sobre 5

Highly recommended.

I have been with Link Broadband for a few months now and only have positive impressions of the service provided. I receive advance notice of any essential maintenance of the network that is to be carried out. Given my experience to date I believe that customer care is of the utmost importance to Link Broadband and their staff.

15 de noviembre de 2024
Opinión espontánea
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Respuesta de linkbroadbands.com

Hi Stephen, thank you for the feedback

Valorada con 3 estrellas sobre 5

I was able to contact someone quickly…

I was able to contact someone quickly but unfortunately unless you are really savvy with sending photos and using a phone for media I did find it difficult to communicate. But saying that I was sent a engineer the next day prompt and he fixed the problem. Polite telephone conversations on telephone when ringing.

13 de noviembre de 2024
Opinión espontánea
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Respuesta de linkbroadbands.com

Hi Gaynor, thank you for the feedback

Valorada con 5 estrellas sobre 5

Great network

A bit expensive but looks like it worth that amount of it.
Lovely and helpful costumer service.

13 de noviembre de 2024
Opinión espontánea
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Respuesta de linkbroadbands.com

Hi Kwstas, thank you for the feedback

Valorada con 5 estrellas sobre 5

Excellent service!

LINK emailed to let me know about problems with services, but I didn't experienced fortunately, then they called me to letting me know if it was everything alright, and yes!
Excellent service, very well recommended.

13 de noviembre de 2024
Opinión espontánea
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Respuesta de linkbroadbands.com

Hi Jose, thank you for the feeback

Valorada con 5 estrellas sobre 5

Helpful and Good WiFi

Had one issue setting up and the guy phoned me straight after an email to them and set me up within minutes. WiFi has been on now over a week and not one issue quick and connection all over the house. Thank you.

4 de noviembre de 2024
Opinión espontánea
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Respuesta de linkbroadbands.com

Hi Jack, thank you for the feedback

Valorada con 5 estrellas sobre 5

Link wifi

Link wifi doing great . Its a new experience for us or buffers . Work very fast ad they mention.

9 de noviembre de 2024
Opinión espontánea
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Respuesta de linkbroadbands.com

Hi Akash, thank you for the feedback

Valorada con 4 estrellas sobre 5

The tech team were very helpful

The tech team were very helpful and responsive throughout the process of getting set up and everything was in place very quickly. The reason I only give 4 stars is because of the price. It was the best price I could get for the speed I wanted via OFNL providers. It is frustrating that we are not able to use lower cost providers.

5 de noviembre de 2024
Opinión espontánea
Logotipo de linkbroadbands.com

Respuesta de linkbroadbands.com

Hi Johannah, thanks for your valuable feedback

Valorada con 5 estrellas sobre 5

Uninterrupted WiFi

We recently purchased broadband connection with Linkbroadband, the internet speed is very good. We got the same speed that we purchased. The customer service is also amazing.

1 de noviembre de 2024
Opinión espontánea
Logotipo de linkbroadbands.com

Respuesta de linkbroadbands.com

Hi Biju,
Thank you for the feedback

Valorada con 4 estrellas sobre 5

Recently purchased

Recently purchased. The connection process is so fast and the team is very patient and helpful.Hopefully everything will go well.

2 de noviembre de 2024
Opinión espontánea
Logotipo de linkbroadbands.com

Respuesta de linkbroadbands.com

Hi Melbin,
Thank you for your feedback

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