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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I have had link for 4 years on three dogs. Paid full subscription with replacements. The app has never worked properly. I have received replacements as requested and sent units back. They created a ne... Ver más

Valorada con 1 estrellas sobre 5

It doesn’t charge right, constantly dies. It says it has a full charge and moments later it will die. Too expensive to be garbage. Reached out to the company for help or exchange for a working device... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We have been loyal LINK users for well over 7 years. The reason we have stayed loyal even when problems arose with the device was b/c customer service was top notch and always went above and beyond to... Ver más

Valorada con 1 estrellas sobre 5

The support team is great if you're looking to make new friends. However... for some reason I can not get a solid wifi connection thru Spectrum and as a result, the link-my-pet is absolutely useless.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros para mascotas

Sobre Link My Pet

Escrito por la empresa

Link Light

Link GPS Smart Tracker for Dogs

The ultimate device for dog lovers. LINK is the only dog tracker you’ll ever need with the fastest and most accurate GPS tracking and much more.

  • Location Tracking
  • Activity Monitoring
  • Temperature
  • Light
  • Records
TRY RISK FREE FOR 90 DAYS Link Classic and Sport Devices Link Cover Photo

Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

196 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,8

Todas las opiniones

(196)

2 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Had Link for 2+ years

I have been using my Link for over 2 years. The software updates have taken care of the issues with battery life which I had early on. I like knowing how much activity my dog has each day. Also I have peace of mind about being able to track him if he gets lost.

10 de enero de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

I like the system and it is less than…

I like the system and it is less than half the price of the other ones I looked at. The support is great which made me decide to stay with the Link product. Nicole who took my calls was wonderful.

8 de enero de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

sounded good only to come up way short

Though I can register my “pack” of 2 dogs I can only get feedback on one “adventure” at a time. The info I got was nothing more than a tracking line of my dog’s route. No mileage calculated. Not sure if I was doing everything right, I chatted with customer service who couldn’t answer and escalated to a higher tech level. They would be back in touch with me in 24-48 hours. That was over a week ago. No word. Sending units back

7 de enero de 2020
Opinión espontánea
Valorada con 3 estrellas sobre 5

LinkAKC Needs to become “Gift Friendly!”

I purchased two collars as gifts. While I hope the collars work, your process is not set up for people wanting to purchase the collar system and pre-pay a subscription. I even called your help line and got no help. While I made the purchases, I had to write checks to the gift recipients to prepay the one year subscriptions. Delivery of the gift collars also did not occur on the forecasted date. Very disappointing experience.

1 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

So far so good

So far so good. I like the temperature monitor and light a lot. I do wish the dog could go a little further away from the base, but overall a great buy! Customer service is really good to work with.

27 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superior and Caring Customer Service- Best in Class

When the link module went dead, I call customer service after hours and sent an email. The follow up to my email was fantastic and the assistance via telephone including follow was outstanding. Although my dog is a rescue, LinkAKC treated me like I was special and shared my concerns for location services required for my dog. I recommend strongly others get LinkAKC and avoid the 'wannabees'

26 de diciembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Collar colors

Good quality - Wish they had more colors available for the sleeve - we were not totally thrilled with pink being the only option

25 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helps us feel secure with our pup running around off leash.

I have been pretty amazed at how much more confident I feel when we are out with our pup.

It's another level of safety and the light and whistle effect seem to be effective. So far I am pretty impressed with the battery life. I only wish I had remembered to get the nylon collar to go with the sport.

23 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Product

This company who made LINK AKC, is amazing! My puppy managed to get a hold of the carrier sleeve for her collar (that’s what the GPS goes in), and she chewed off the metal loops. I emailed them, asking if it was possible for me to order just that piece because the gps was fine. They had me confirm my shipping address and sent a replacement sleeve free of charge!

As far the product goes, it is amazing. I can turn on the light at night on the gps, when I’m walking my dogs so that others can see us. I can click to play a sound on the collar, so I can easily find her when she’s close by. And I even get notifications when she is away from home without me. The only problem I seem to have with mine is, the battery life of the gps doesn’t always update like it should in the app.

23 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

We love love love our Link AKC tracker

We love love love our Link AKC tracker! We recently adopted a large breed dog and he is a runner, it is such a feeling of peace when I can see his location and know that he is safe. Thank you for making this amazing product!

21 de diciembre de 2019
Opinión espontánea

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