Order took 2 weeks to ship. Shipping information was incorrect. They used a USPS tracking number that was not addressed to me, then when it was delivered they claimed that they could do nothing becaus... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
It took quite awhile to receive my order, but when I questioned the company they immediately checked on my order and gave me daily updates. The problem is with the post office, not the company. I rec... Ver más
Avoid. Bought a pouch t shirt for a baby and when it arrived the sizing was tiny so asked to return. LIOR said that I could keep the item and have store credit which initially I thought was fab, I cho... Ver más
I hit a very difficult bump in the road with an order size change. The company missed the initial mark of customer service but they finally did resolve. Someone in company reached out to means quickly... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
fake shipping information
Order took 2 weeks to ship. Shipping information was incorrect. They used a USPS tracking number that was not addressed to me, then when it was delivered they claimed that they could do nothing because it showed delivered which it was not delivered to me. They told me to go to USPS and track down. That is when I found out that it was not the correct tracking number and it was not my package. After emailing them several times and requesting either they send what I ordered or refund my money that was the last I heard from them.
Avoid
Avoid. Bought a pouch t shirt for a baby and when it arrived the sizing was tiny so asked to return. LIOR said that I could keep the item and have store credit which initially I thought was fab, I chose a different item and paid for shipping (again) I then had to pay an extra fee as they didn’t pay enough ay their end. When I complained they said they are not responsive for shipping and that was it. What an awful company. Avoid!
Delayed order
It took quite awhile to receive my order, but when I questioned the company they immediately checked on my order and gave me daily updates. The problem is with the post office, not the company. I received the product in great condition. The customer service is awesome!
They are lying
They are lying. There is NO WAY this is a cotton shirt. So itchy, so rough, so uncomfortable and clearly plastic. Their customer service is some of the worst I’ve ever experienced in my life and I actually hope they get shut down
Because they are absolutely lying about their product. I have not been refunded after they said I would be and it’s been 3 months. Do not trust this corrupt company
Great experience with Customer Service
Had a great experience with customer service. I needed to exchange the size of one of the shirts, and they took care of it quickly. I have now received the new shirt.
Love the shirt, and such a great idea, especially for small babies.
My order still has arrived after a…
My order still has arrived after a month. I paid an additional $7.99 for expedited delivery, (3-5 business days). Not only did they not expedite, they refused to reimburse me for the service. Customer service is nonexistent! This is a terrible company!!!
Had a really great experience with the…
Had a really great experience with the customer service team. I accidentally selected a size small instead of a large. No issue with timely delivery shipping to the ROI. I reached out to check my options. The incorrect size was my mistake and it wasn’t worth the hassle or money to do the exchange living where I do. They generously gave me a voucher to order one in my size.
I did have an issue with my shirt…
I did have an issue with my shirt arriving, but eventually it did. Customer service was very good, and even offered me a discount on a future order for the inconvenience.
I hit a very difficult bump in the road…
I hit a very difficult bump in the road with an order size change. The company missed the initial mark of customer service but they finally did resolve. Someone in company reached out to means quickly resolved. I recommend the product but don't let their customer service ignore your request. I am very supportive of the company now
Skeptic turned believer
I almost didn't order because of some bad reviews online. So glad I did. The NestPack arrived in 3 business days, the quality is solid, and my baby loves it. Sometimes the internet just amplifies the unhappy minority.
WARNIING DONT BUY FROM LIOR
WARNIING DONT BUY FROM LIOR, they are a scam !!! I never received my shirts, now 2 months, and they wont refund my money!this is a horrible company , i just get the run around with email, cant get a real person
This is a scam company !
KEEP CLEAR OF THIS COMPANY I’m only…
KEEP CLEAR OF THIS COMPANY I’m only giving a 1 star because there’s no options for no stars!
I ordered 2 items and waited nearly 4 weeks to receive 1 item that I did not order!
The customer service is disappointing!
They want me to pay to ship the item I did not order back to them at my cost before I can get a refund
Please DO NOT WAIST YOUR MONEY ON THIS SITE!
I was hesitant after reading some scam
I was hesitant after reading some scam reviews, but took a chance. Totally legit. The Kangaroo Pocket T-Shirt arrived fast and the quality is fantastic. Strong seams, holds my 12lb boy securely. Customer service even emailed me a tracking update.
I would give this company zero stars if…
I would give this company zero stars if it was possible. After waiting over a month for a kangaroo pocket shirt, the robot at the company told me it had been delivered. I am not sure where they delivered it but it was not to my address. Company does not have a human to contact nor do they answer emails. Do not purchase!!!
TERRIBLE CUSTOMER SERVICE
TERRIBLE CUSTOMER SERVICE! My order took 3 weeks to arrive - tracking was useless - "bad barcode" was hand written on the mailing label when it finally came. I wanted to return it and was told that I had to pay for shipping, AND there would be charged 5% "restocking fee"! Don't order anything from this company!!
LIOR or LIAR = Same THING
I only wish I could give this -180 because as of today that is how many emails their AI and I have sent back and forth for the past two months. Ordered May 9th. Two Months and 180 emails as of tonight. They lie. They send repetitive generated emails. They will not send USPS tracking # so therefore it cannot be tracked by the US Postal Service. First shipment was supposedly returned to sender. Was told a Replacement order was sent after much complaining and it was immediately rerouted back to LIOR. Coincidentally, the shipment that was returned to them was shown on the link THEY sent to have been delivered. I emailed how could it be delivered when your own email showed the orders returned to you. I asked for a phone call and was told they were unable to contact via phone. If you call their 877 number you will get a bot and the run around until you hang up. I tried to use their online chat and waited 2 hours for someone (AI) to come online. AI never did. They have shown the package delivered THREE TIMES. It has never been delivered. The last email asked me to first send them a picture of the items. Hard to do when you never received anything. I left a note in my mailbox and today after my mail carrier got off work, he even stopped by my house to try to get a USPS tracking number. It is not a coincidence that their name LIOR is pronounced LIAR. If you order from them, count that money gone. They scammed me for $69. And they do NOT care at all.
Contacted me on tiktok
Contacted me on tiktok. The pics are very clear. Buy a bathing suit for 6 dollars and Shein and sell it for over more then 200... Big scammers with no shame at all.
Item never received, endless AI bot support loop
Seems like a scam, item (kangaroo pocket t-shirt) has been stuck somewhere in the shipping process and it's been 30+ days. I've been correpsonding with their support team who, turns out, is just an AI that I keep having the same repeating conversation with. They keep promising (1) a replacement shipment and (2) a store credit for the inconvenience, and neither of those have been given, either. 20+ emails back and forth to get nowhere, totally ridiculous.
Very slow express delivery
Ordered on 8/6, paid £7 for express shipping! The most I’ve ever spent on shipping so that my husband would have it in time for his bday. I received it on the 19/6!! They’re offering my £7 back as store credit, like I’m going to buy from them again. Everytime I reply saying no I will have it back to original payment method they send out the same generic email back saying they’re escalating my query. Boring. Don’t order from them get the same thing off Amazon.
ZERO if i could rate them that
ZERO if i could rate them that. I cancelled IMMEDIATELY when the price shown after purchase was DOUBLED. They've sent me the same auto generated email daily and are stalling.
This is a scam company and they need to be brought down. I'm on that.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








