Lisaandsalman Charleston Opiniones 

Ordered 2 pair shoes, neither fit, very poor quality, company will not respond to a return and refund
Will never order anything, plus this company owes me over $75.00! for product I cant use and they won't respond to taking it back and offering a refund

Not sure how I got on the mailing list, but I’m happy that I am! I think the clothes look very nice. I haven’t received my first order, a dress, but I have received frequent updates as to the status of the shipment. I do hope the dress is as pretty in person as the pictures. I purchased the dress to see if it might work for all the ladies on a leadership ministry team at church.
I’m also waiting on a pair of pretty sandals. Glad to have Lisa and Salman as a resource for nice fashion at great prices.

Website makes it easy to shop....added something I needed but had forgotten to look! Great pics, easy checkout, products look awesome for a fair price. Looking forward to getting my delivery!!

These are even cuter in person! So comfy too!

The easiest order I have ever made!!
Beautiful selection of dresses to choose from! Thank you for simplifying the process!

Hard to believe the positive reviews! Are they reviewing the same company? The website shows a picture of Lisa and Salman standing in front of their Charleston store. BEWARE!!
This is a scam. Clothes are made and shipped from China and are awful. Good luck trying to return. Just call your credit card company and dispute the charge.

Don’t buy!!! Would give zero stars if I could. Scam company. Sent the dress from China. Poor quality and fabric. Didn’t look at all like the photo. No response when asked to return and then only offered to refund 50% of the price. Fraudulent address on the website so I couldn’t return. I had to report them to my credit card for a refund.

Return Policy***
I received my order later than I needed it. I followed their directions per their refund policy to send the items back with tags in original packaging in the same day I received the order.

I have been going back and forth for over a week with their customer service team with them “negotiated” my refund with store credit.

According you their return policy they are able to refund your order under the specifications met.

I have never had a retailer try an negotiate back and forth on refunding my order. This feels like a car salesperson.

Be very hesitant to purchase with them unless you are 100% sure the items will work

Beautiful product and easy online purchase process!

I'm so excited to receive my order. I've been looking high and low for shoes that would fit my dress and I finally found them at a great price too! Ordering was super easy and straight forward it was a breeze. I received order status and details immediately after placing order.

Very easy to find what I was looking for. Checkout was streamlined and very simple. I promptly received an email telling me my order was in process and offering 10% discount if I chose to add to my order.

Purchased women's shoes and the sizing was waaayyyy off and so big. The site says 30 money back guarantee but when I contacted customer service they have only given me the option for either 50% store credit or 10% refund and to keep the shoes. Guessing so I don't have to send back to China where they came from. Weird that it's "of Charleston" but all interaction is from China. Super annoying and I will NEVER buy anything from these people again. Do NOT recommend.

Deceptive advertising. This "company" sent me an item that looked nothing like the blouse I ordered. They offer returns on their site. Then when I wanted to return it, they offered me 10% off instead. Then when I complained, they offered me 50% off but only payable with a gift card. Stay away. Stay far, far away.

Horrible customer service. Getting the run a round after trying to return sandals that are cheaply made and don’t fit right. They also sent a pair I paid for but did not order. Won’t send me information on how to send the sandals back to get a refund only offering to give a discount of future purchases. Why would I purchase from them again when they send garbage products? Beware of this shady company.

Update: I had to contact my bank to file a dispute however, it’s difficult to get reimbursed because they sent a product. The product is not orthopedic shoes rather, cheap plastic ill fitting sandals that are not even the ones I ordered.

I picked a maxi dress from the sale section and liked how elegant it looked in person. Shipping was quick, the payment process felt secure and I had no issue tracking the order.

Recently, I ordered two pairs of the same shoe. When the shoes arrived I tried them on and neither pair fit. The straps on the shoes were so flimsy that they sagged off my ankles. I immediately reached out to them requesting a refund. Having spent over $100 for the shoes that unfortunately don't fit, I thought we should have no problem. Their customer service STINKS. They keep sending me the SAME reply:"Our goal is to make your shopping experience as simple and smooth as possible. To resolve your concern, we would like to offer you the following options:

Option 1:
You will receive an immediate 20% refund to your original payment method.
No return is required.

Option 2:
75% store credit to use on any future order (with no expiration date)." They will not even reference a refund of the total price, less shipping. The quality of their customer service and their shoes is terrible. I wouldn't buy ANYTHING else from them based on this experience. If I could give them less than 1 star, I would. Buyers BEWARE!!!!

The website was easy enough to use and I liked that there were options for both men and women. My order arrived faster than I expected and the tracking updates were clear from the start.

Ordered "Orthopedic sandals". Took 3 weeks to arrive, poorly packaged and clearly direct from China. Poor quality and def not Orthopedic. I wrote asking how to return. Customer service, which is clearly AI, keeps offering a 10 or 20% credit if I keep the shoes or a 50% store credit. Frankly these shoes, and other items I've since looked at on their website are clearly Temu items that cost 50% what they charge. Not good quality. Avoid this vendor!

This was a surprisingly smooth order. I found a dress, checked out quickly with my card, received tracking and the parcel arrived without any drama. The fit was flattering and I would be comfortable buying from the collection again.