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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Suitcase was good for the first 2 uses however sadly on the third, the zip started coming undone from the inside meaning you could just run your finger down it and get into it, completely bypassing th... Ver más

Valorada con 1 estrellas sobre 5

Please avoid this company, worst customer service department I have ever come across. Messaged to ask if I I could get a repair on a broken wheel. I was shocked at the response. Was literally told... Ver más

Valorada con 5 estrellas sobre 5

They were amazing came to my place and fixed my lock on my suitcase, which had been broken by the airport authorities in Cape Verde so I couldn’t open my suitcase a real lifesaver as my tablets are i... Ver más

Valorada con 5 estrellas sobre 5

So pleased with the luggage set i ordered for my daughter! Absolutely beautiful, came super quick! Also I panicked that i hadn't put the correct name on one and no sooner I'd sent an email. i had... Ver más

Información sobre la empresa

  1. Tienda de accesorios para teléfonos celulares

Escrito por la empresa

Official home for personalised marble, floral, camo, stripe suitcases & phone case covers for iPhone, Samsung Galaxy, Google Pixel and Huawei models. Also Check out our new range of personalised Passport Covers and Luggage Tags.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 4% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

I brought my daughter a carry on…

I brought my daughter a carry on personalised suitcase from Live x maintain, the quality and service I received was outstanding. The suitcase is absolutely beautiful and she gets so many compliments when travelling around. I would recommend this company and the suitcase, which also comes with a dust cover to protect it when your not using it and a guarantee.

1 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service and fast delivery!

This company was able to customise my purchase to the way I wanted it. They helped me on WhatsApp to determine what the best design would be. The suitcase came within 2 days which I was so greatful for as I explained to customer services that I needed it ASAP. The design came out wonderfully and the suitcase seems durable. Good quality. Thank you.

26 de octubre de 2023
Valorada con 1 estrellas sobre 5

Disgusting customer service I was a…

Disgusting customer service I was a great regular customer untill now and will not use them EVER AGAIN!! parcel got left on the door step by dpd so contacted them and the way the spoke Was disgusting saying it not there problem I had safe place put down well my front step for Everyone and anyone to see is not a safe place wouodnt refund or replace disgusting £150 down and I will be taking further !!

4 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great communication

Great communication. I needed to change the name on my case and they happily accepted the change. Really pleased with it when it arrived. Can’t wait to surprise my daughter with it.

13 de octubre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Delayed Production

I placed an order on 26th September for an Iphone 15 Pro Case. I ordered using express delivery as I was ordering this to come prior to my new phone. It didn’t state clearly anywhere on the website that delays were to be expected, I only saw the “ Items created and shipped within 24/48hours”. I contacted someone using the whatsapp option on the 28th querying tracking for my order, I have ordered from here before and it was dispatched next day so was hoping for the same. I was told that I should have expected delays due to the phone only just being released, I understand this but the phone had been announced for a few weeks so I assumed there would be planning in place to accommodate a spike in order numbers, whether this was naive of me or not. The person who replied (there was no personalisation so I couldn’t tell you who) was very stand off ish, not understanding at all. They told me it is displayed clearly on the website that orders may experience delays when a new phone is released. Upon checking it is not displayed clearly, it is in the customer care then delivery section of their website, which someone will only see if they are searching for this information. It also states delays may be experienced “depending on the time of year”, which based on the wording of this I would have assumed Christmas, bank holidays etc. This is much further down the page than you would expect to find it and in smaller writing. They ultimately refunded my express delivery fee and told me the item would be dispatched either the next day(Friday 29th) or the following Monday (2nd October). I still have had no contact regarding this order so contacted your whatsapp method again earlier today and was told “production are still working through Iphone 15 orders…it should be shipped by the end of the week”. I asked how long I should expect to wait if this is not the case, I waited some time and messaged again asking for my order to be cancelled and a refund be sent, as I have found a very similar phone case through a different company who have assured me there are no delays in production. But I have had no response to this, it’s absolutely shocking.

26 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous service, wonderful product.

From designing a suitcase and being able to do this via personal messages over WhatsApp, to having it delivered, was only 4 days! Brilliant! Once it arrived I couldn't have been happier! Absolutely love it and fantastic service too! Thoroughly recommend.

9 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered from this company last year…

I ordered from this company last year and found them so good and easy to work with, so much so i ordered another case for my friend..we both love our cases, good quality and not long at all to wait on them...would definitely order again from them in the future..x

30 de septiembre de 2022
Opinión espontánea

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