Banner for Living Well Bathrooms

Living Well Bathrooms Opiniones 

394
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What a difference Living Well Bathrooms has made to our lives. We had our bath removed & a new walk in shower in its place. The job took just 3 days.From the onset everyone involved was really effici... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Richard is a very pleasant and hard working young man. He worked clean, tidy and professional, he kept us informed with any problems which he overcame. We are happy with the service provided and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This review is primarily about the fitting of our bathroom. The fitter who came (Dan Casey) did the most amazing job. He kept us updated at all times during the fitting and sought our opini... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very happy with our new walk in shower. Good inital survey and on completion all waste removed. Kyle Scully, the fitter was pleasant, communicative, conscientious and thorough. Patiently explainin... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Reformas de baño
  2. Proveedor para baños
  3. Proveedor de equipos de asistencia para la movilidad
  4. Reformas

Escrito por la empresa

Living Well Bathrooms (formerly AHM Installations) is a family-run company that has been helping people bathe safely, comfortably and independently since 1999. For more than 26 years, we have specialised in designing and installing accessible bathrooms for older people, individuals with disabilities, and anyone living with mobility challenges, arthritis, chronic pain or long-term health conditions. Our aim is simple: to help people remain safe, confident and independent in their own homes for longer. We offer a range of solutions including walk-in showers, wet rooms, walk-in baths, accessible toilets, wheelchair ramps and other home adaptations designed to make everyday life easier. Every project is tailored to the individual, ensuring their bathroom works for their needs today and in the future. From the initial enquiry through to installation and aftercare, our experienced in-house team manages the entire process, providing expert advice, quality workmanship and exceptional customer service. Although our name has changed from AHM Installations to Living Well Bathrooms, our ownership, values, team and commitment to customers remain exactly the same. The new name better reflects our mission of helping people live well at home with greater comfort, dignity and independence.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

394 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(394)

111 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Exceptional team, exceptional service

Peter (so patient and efficient too) and the team made the whole process of selecting and installing Mum's walk-in shower very easy. The design was very appropriate/safe for restricted mobility and the final result looks super smart as well as functional. Special thanks to all the fitters involved, in particular Jonatan and Joanna, exceptionally friendly, neat and tidy workers who even arrived with cake for Mum on the first day. Exceptional. Very happy customers.

20 de abril de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you Sue for leaving us this fab review. It's lovely to hear you were pleased with the service we delivered for your Mum and her new walk-in shower. We'll pass on your lovely comments to Peter, Jonatan and Joanna and we'll also ask they bring us some cake into the office too! :) Thanks again, we hope your Mum finds her bathing routine, easier and safer now.

Valorada con 5 estrellas sobre 5

Updated Bathroom

Updated the bathroom from bath to walk-in shower. Made a few changes from the original quote to a shower made more user friendly with both extra space and grab rails. Michael and Richard, the fitters, were very helpful with the changes and knowledgeable about extra fittings and we are very pleased with the outcome. Everything was left clean and tidy at the end of each day. An excellent finish to the shower itself, and they even managed to box round the original shelving alcove so we didn’t lose valuable space. We would definitely recommend this company.

16 de abril de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you for this fab review for your new walk-in shower. We're so pleased you were happy with the service we provided and in particular, the service from Michael and Richard, we will pass on your kind comments :)

Valorada con 5 estrellas sobre 5

A Company you can trust

From start to finish working with this company has been a blessing!! Intially visiting their showroom to the quotation stage and the install nothing has been too much trouble,they all helped answering our questions and queries with utmost patience and such a professional attitude. Special mention must go to Anne in her showroom role, Paul for his advice on the costings and installation and finally last but not least Warren our installer, whose work was to the highest standard, the finished bathroom exceeds our expectations!!

10 de abril de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you Mr Treves for this lovely review. We are pleased to hear you were happy with the service from our Maidstone showroom and our colleagues Anne, Paul and Warren and we hope you are enjoying your new accessible bathroom :)

Valorada con 3 estrellas sobre 5

Not a complete service we now have a lovely bathroom

Firstly we now have a lovely, easy to use walk in shower. Compared to quotes from local companies AHM do not completely renovate your bathroom as decorating is not included. This is important as the best time to paint walls is once the room has been stripped so new furniture can be fitted to a prepared newly painted wall. I had to try and paint the walls inbetween installation which was very difficult for me. They provide the major items of furniture but don't offer accessories such as shelves cabinets or any of the little things you will need. The big advantages with AHM is if you can find everything you want it all arrives from one supplier any problems arising are dealt with AHM. So they don't offer a complete service with a extended range of options, but we do have a lovely bathroom.
I have now read the reply posted from AHM and much of what they have written is a lie. I contacted Peter my AHM rep who provided our original quote of £17000 which after I had not contacted them to further discuss the quote sent a modified quote for £10000+. We had decided to accept the modified quote. However it occurred to me no mention had been made about painting the walls. Peter said he would contact me after the weekend to chat about painting the walls. I never heard from Peter again and I never received an additional quote for painting the walls which despite have shaky hands and two arthritic knees struggled to paint the walls myself. Whilst overall Mike made a pretty decent job there were a few small things which weren't quite right which I reported to AHM. I hadn't heard from them, when several days later our doorbell rang and a chap from AHM arrived with no warning saying he had called to rectify the issues we weren't happy with. So to summarise where we are with AHM we are happy with the bathroom we ended up with. I'm personally not happy that no mention was made of not making good and not painting the walls. Peter never did contact me to discuss the painting and no second quote was EVER sent for the painting. I know it looks good for a company to respond to criticism but to do so without being truthful only creates a problem from constructive truthful comments which they invited me to provide.

24 de marzo de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

EDIT 3.4.26
Thank you for your updated comments, we do appreciate you taking the time to share your experience in more detail.

It does sound as though there may have been some confusion or miscommunication around the painting of the walls. For any additional work like this, we would normally need to have a full conversation, including details such as colour choices and finishes so that everything can be properly planned and costed. It seems this may not have been fully finalised, which has understandably led to different expectations.

We always aim to make the process as clear and straightforward as possible, and we will take your feedback on board. While this isn’t something that has been raised across our 355 reviews on Trustpilot, or by the many customers we’ve supported over the past 27 years, we recognise that every experience matters.

If you would like us to look into this further for you, you can make a formal complaint through our complaints procedure and we will ensure it is reviewed thoroughly.

As a family-run business, we genuinely care about our customers and the service we provide, and we are pleased that, overall, you are happy with your new safe and accessible bathroom.




Thank you for your review Mr Fletcher and we’re pleased to hear that you’re happy with your new walk-in shower.

We would like to clarify a few points for accuracy: Your bathroom was fully designed and quoted based on your chosen specification and budget, and we worked closely with you, including revisiting and revising the first design to ensure we could provide a solution that met your needs at a reduced cost.

The painting you mention was raised after the revised quotation had been accepted and once installation was already underway. As this was an additional request, we provided a separate quotation to cover the extra time and materials, which you chose not to proceed with.

In terms of accessories, these are always available and can be included within the design where requested. As with all elements of our bathrooms, they are selected and priced according to each customer’s preferences and budget.

We always aim to be clear and transparent throughout the process, and while we appreciate your comments, we’re glad that the end result is a bathroom you are pleased with.

Valorada con 5 estrellas sobre 5

Good communication from start to finish…

Good communication from start to finish and an excellent installation carried out by Dan Casey which was completed to a high standard and in a professional manner. I would definitely use/recommend this company in future.

11 de marzo de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you Mr Ward for this lovely review. We're pleased to hear you were happy with our service and the installation from Dan, and we hope you are feeling the benefits of your new accessible bathroom.

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish. Sales rep and fitters helpful at all times. Walk in shower looks great and meets needs fully.

20 de marzo de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you for leaving the review Trevor, however you may have us confused with another company because we don't install stair lifts, we install accessible bathrooms, kitchens and ramps but we are pleased to hear you have had a positive experience with whoever did it for you :)

Valorada con 5 estrellas sobre 5

What a great firm

What a great firm, everything was done to exactly what I wanted. Barry, the fitter was on time, very polite, and a very good installer. Prices were very reasonable and lower than my other quotes, and there was no pressure. Well done AHM. Would recommend this firm.

25 de marzo de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you for this lovely review, I had to ask Barry which customer you might be and he has confirmed. We are so pleased you are happy with the service, our price Very important:)) and the installation proess itself. We hope you enjoy your new walk-in shower :)

Valorada con 5 estrellas sobre 5

Excellent work ... well done Mr Dan Casey!

The work carried out from the beginning to the end is very smooth and efficient. In particular, Mr Dan Casey is very efficient. He carried out the work slightly earlier than expected. It is a shame that the Grab Rails didn't arrive in time. He cleaned up the work at the end of the day and left the place tidy.

25 de marzo de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you for the lovely review, we've looked up Dan's installation's to confirm which customer you were. We are so pleased you are happy with your new walk-in shower and Dan's efforts. We are sorry about the delay on the grab rails from our supplier. These have now arrived and we'll be organising to fit them asap! :)

Valorada con 5 estrellas sobre 5

AHM Installations: a very good company.

A pleasant organisation to deal with, their professional approach took into account aspects of our bathroom we wished to keep and the plumber/tiler completed the work superbly. Would recommend AHM to anyone wanting a walk-in shower.

23 de marzo de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you for sharing your experience Malcom. We're delighted to know how pleased you are with your new walk-in shower, it can make such a difference to daily life :)

Valorada con 5 estrellas sobre 5

Great job by AHM

We used AHM to make mum’s bathroom more accessible. It was great from start to finish, the fitter Dan Casey did a fantastic job. Mum is over the moon with the finished result!

2 de marzo de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thanks Karen for leaving this review. We're so pleased your Mum loves her new bathroom and we'll pass on hyor kind words to Dale :)

Valorada con 5 estrellas sobre 5

A 5 star fitter from AHM

Having a new walk in shower fitted when old one was removed. AHM sent Wayne Hallam, he worked so hard to complete the massive task to remove old one and fit new over the 4 days, at the end of each full working day, he cleared and cleaned the area, for us to use the other facilities.

13 de marzo de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you Mr & Mrs Knights for this lovely review. We are pleased you're happy with your new walk-in shower, we hope you are finding it easier to use . We will pass on your lovely comments to our colleague Wayne too :)

Valorada con 5 estrellas sobre 5

AHM are a Superb Company

AHM Installations proved to be an excellent choice for a complete bathroom renovation. From our first appointment with Phil to our bathroom expert Dale, we received nothing but good advice, lots of choice and superb work. Dale was a professional worker, always neat, tidy, and caring about the rest of our house. Dominique, in the office, was always at the end of the phone, always helpful. We would therefore recommend this company very highly.

13 de marzo de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you for your kind words Elizabeth. We are pleased to hear how happy you were with your recent bathroom renovation and the service you received from our colleagues Phil, Dale and Dominque who are all superstars, we will pass on your kind words to them and we hope you are enjoying using your new accessible bathroom :)

Valorada con 5 estrellas sobre 5

Replaced a shower with a walk in…

Replaced a shower with a walk in accessible shower. Alan produced an excellent layout and suggested excellent products.
It was a real pleasure to have Mike, the fitter, working in the house. He was polite, very tidy, understanding and worked really hard. His expertise was invaluable, solving any issues that came up, and he produced an excellent finish to everything. Can't praise him enough. A very good company indeed.

3 de marzo de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you for this lovely review Michael. We are so pleased to hear you are happy with your new accessible shower which will make showering easier and safer. We will pass on your kind comments to Alan and Mike, who are absolute stars :)

Valorada con 5 estrellas sobre 5

Our Beautiful Bathroom

We recently chose AHM Installations to reconfigure our bathroom, replacing our old bath with a walk-in shower, new basin, toilet, ceiling panels with sunken lights, and new flooring. From the very beginning, we were impressed by their professionalism.
​Our initial meeting with Craig Palmer set a great tone; he was prompt, informative, and immediately respectful of our home by removing his shoes. He explained our options in detail without any "hard sell," focusing specifically on the safest configuration for our needs. While AHM was not the cheapest quote we received, we commissioned them because of this initial expertise and the lack of high-pressure sales tactics.
​The installation process was equally impressive. Our fitter, Barry Feasey, was incredibly considerate. He took great care to lay floor coverings and kept us updated on his progress daily. This was especially important to us as my husband has Parkinson’s; Barry’s clear communication and tidy work habits made the inevitable upheaval of a renovation much more bearable for him.
​Whenever minor issues arose, the support from the office was outstanding. I dealt with Dominique Thorley, who was consistently calming, understanding, and incredibly helpful. No email or call went unanswered, and she ensured everything was resolved immediately.
​My husband and I are absolutely delighted with the final outcome. We highly recommend AHM Installations for their high-quality work and, more importantly, their genuine care for their customers' well-being.

13 de octubre de 2025
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you for this glowing review. We always appreciate it when customers let us know how they found the experience from start to finish. We are very pleased to hear you were happy with our service from our wonderful colleagues across all areas of the business, we will pass on your kind comments to all involved. We hope you are feeling the benefits of your new walk-in shower already :)

Valorada con 5 estrellas sobre 5

New walk in Shower…

They have just fitted me a walk in shower which I am very pleased with. The fitter Danny was on time,knowledgeable and pleasant. The house was left clean and tidy.

3 de marzo de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you Mr Scarle for this feedback, we are pleased to hear you are happy with the installation and will pass on your kind comments :)

Valorada con 5 estrellas sobre 5

From the moment I first rang AHM…

From the moment I first rang AHM Instalations to enquire if they were able to replace my old shower cubicle for an up to date model, I have been spoken to by very pleasant members of staff. The home surveyor listened to my needs & offered realistic options, gave me an estimate & the quote was with me very quickly, which I was not pressurised into accepting. When I was ready to accept the quote I was again greeted by friendly staff, a date for the installation was offered & on the set date a very pleasant 'fitter' Wayne, arrived on time, introduced himself, & got on with the job without fuss, keeping the work area tidy as he worked. Before he left he explained how everything worked & gave me the paperwork I needed. I was dreading the upheaval of having the job done but I didn't need to worry at all. I would recommend their services to friends and family. Bernice Litchfield

5 de marzo de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you so much for sharing this Bernice. Receiving genuine feedback like this from customers is so helpful for other people to make decisions when choosing an accessible bathing company. We hope you enjoy the freedom your new walk-in shower will provide :)

Valorada con 5 estrellas sobre 5

A positive experience from start to…

A positive experience from start to finish. AHM Installations offered a competitive price in comparison to other quotes received. Communication was helpful and supportive throughout the whole process. Danny completed the installation. He was professional, extremely hard working and did an excellent job. A grotty bathroom was transformed into an amazing accessible shower room. I was thrilled with the end result.

10 de febrero de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you for sharing your experience Mandy, we're delighted to hear you were impressed with our service and the installation and we hope you enjoy using your new bathroom :)

Valorada con 5 estrellas sobre 5

AHM delivered everything as promised…

AHM delivered everything as promised caring, professional company, shall definitely use them again. The plumber Danny was brilliant, hard working, professional, never stopped, eye for detail, caring, thoughtful, reliable, respectful, workmanship 100% at the end of the day cleared everything away so neat and tidy, he's a most friendly, kind and trustworthy young man, shall definitely be using him again.

27 de febrero de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you so much Rosemarie for this glowing review for service and team and Danny your installer. We always love hearing that our customers are happy with the service we provided. We hope you love your new bathroom and are finding it easier to use :)

Valorada con 5 estrellas sobre 5

An excellent job done

An excellent job done, from conception to finish. A super company to work with, no waiting around for phone calls. Ahm provided the service they promised and I would highly recommend.
Special thanks to Dan, the fitter, who worked so hard throughout the project. He didn’t appear to take any breaks, just got on with the job. He worked cleanly, efficiently and professionally, a really good guy and an asset to the company.
Also thanks to Alan, the Home Surveyer who helped plan the refurbishment of my en-suite bathroom.
I am a very happy customer. The whole team did an excellent job, thank you.
Mrs C A Simms

27 de febrero de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you Carol for this lovely review! We are so pleasead to hear how happy you are with your new bathroom and the service we provided. We'll pass on your kind comments to all involved. We hope you will find bathing easier in your new bathroom :)

Valorada con 5 estrellas sobre 5

Had bath removed walk in shower…

Had bath removed walk in shower fitted.am so pleased with it .Barry worked not stop completed in 2 days to a very high standard. So pleased I chose this company I was kept informed what was going on great company

25 de febrero de 2026
Opinión espontánea
Logotipo de Living Well Bathrooms

Respuesta de Living Well Bathrooms

Thank you Jennifer for this lovely feedback, our Barry is a workhorse and always does a great job. We will let him know how happy you are and we hope you find your new walk-in shower much easier to use than the old bath :)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más