Telephone appointment booked within 1 day of initial contact made. Will writer clear and concise on the phone. Offered additional LPA services and a £100 reduction of taken out on the day. Due to fina... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I found that contact time was kept to speak with the agent My advise is to pre write your will so there is no mis-understanding on your wishes I had to amend the draft but that's what it's... Ver más
La empresa ha respondido
We had been thinking about making a will for some time but thought it would be complicated. I submitted an enquiry to Secure Legacy and received a phone call from Natasha the same day. The process was... Ver más
La empresa ha respondido
The will writer was running late so I only had 30 minutes. When the draft came through he hadn't listened to anything I said. So much had to be corrected. Basically they are more interested in sellin... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We are an independent provider of later life planning services. Working with our specialist partners we offer the best products and services at affordable prices. Our services include bespoke Will writing, Lasting Power of Attorney, Property Protection Trusts, Family Protection Trusts, pre-paid probate advice and products. We can help you prepare for the future and avoid the spectre of later life care costs. We pride ourselves on simplifying the process of protecting and securing your hard earned assets for the benefit of your loved ones and future generations.
Información de contacto
4,4
Excelente
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 98% de las opiniones negativas
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Very helpful polite member of staff
Very helpful polite member of staff. Will arrived in good time
28 de julio de 2026
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
very friendly and helpful
3 de septiembre de 2026
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very quick and efficient service and…
Very quick and efficient service and great value .
However slightly too much pressure selling on trying to arrange P.O.A. at £395
25 de agosto de 2026
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Disappointment
Unfortunately the first will draft I received beared no relation to what I had requested. I don't know how you could have got it so wrong! When I sent the corrections, I felt I had to paraphrase so the instructions were correct. Too much of a hard sell on the LPA service, which was more expensive than having Age Concern complete the documents.
27 de agosto de 2026
Respuesta de Secure Legacy - Localwillwriter
Hi,
All of our will writers have a legal and ethical duty of care to highlight any potential vulnerabilities or risks in a client’s estate planning. That means we are required to explain additional protections, even if a client has come in only wanting the basics.
The intention is never to pressure, but to ensure that clients are making fully informed decisions, rather than discovering later that something important was never mentioned.
Ultimately, all decisions always remain with you.
Kind Regards - Secure Legacy
SCAM - avoid
sold us a service we did not want or need and when we tried to cancel inside the statutory 14 days refused to refund. Absolute SCAM
3 de septiembre de 2026
Opinión espontánea
Respuesta de Secure Legacy - Localwillwriter
Hi,
This review is both misleading and unacceptable.
You spoke with two members of our staff today, and following those conversations we agreed to cancel the service and issue you a full refund. That refund has now been processed.
Despite this, you have chosen to leave a review describing our business as a “SCAM” and claiming that we refused to refund you. That statement is simply false and does not reflect what actually happened today.
We are happy to address genuine complaints and concerns, but we will not accept false or defamatory statements being made about our business. We have acted reasonably, agreed to your refund and processed it.
Given that the matter has now been resolved and your payment has been refunded, we ask that you remove or amend this review immediately so that it accurately reflects the outcome.
Kind Regards - Secure Legacy
Was all very helpful and straight…
Was all very helpful and straight forward . Excellent.
3 de septiembre de 2026
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very simple process.Easy to understand…
Very simple process.Easy to understand and well informed of wills and future plans power of attorney etc.
27 de agosto de 2026
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Good service and good prices
Good service and good prices. Only down side was the pushing of add-on's. You need to be strong if you don't want them, or a £10s of pounds for a will costs £1000s.
But overall nice service.
27 de agosto de 2026
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Too much pressure to buy add ons
Too much pressure to buy add ons
Took too many attempts to get the final draft right
The final will is ok but a bit amateurish and inconsistant
26 de agosto de 2026
Respuesta de Secure Legacy - Localwillwriter
Hi,
All of our will writers have a legal and ethical duty of care to highlight any potential vulnerabilities or risks in a client’s estate planning. That means we are required to explain additional protections, even if a client has come in only wanting the basics.
The intention is never to pressure, but to ensure that clients are making fully informed decisions, rather than discovering later that something important was never mentioned.
Ultimately, all decisions always remain with you.
Kind Regards - Secure Legacy
Very helpful from the fist call,and…
Very helpful from the fist call,and pleasent, work done very afficint, and quickly,
Thank you so much ,
2 de septiembre de 2026
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Went well very quick but a little…
Went well very quick but a little dissapointed in the push for promoting an LPA which I will look into once my will is done. All round though very wuick service.
2 de septiembre de 2026
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Every person I spoke to were very…
Every person I spoke to were very helpful and made it easy to understand
2 de septiembre de 2026
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very efficient and easy to communicate…
Very efficient and easy to communicate my wishes
18 de agosto de 2026
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Very good experience
I made my will with you and was very impressed with the quick and efficient service. The people I spoke to were really friendly. I told my mum and she has just redone her will and said she was very impressed as well with the whole thing. Highly recommend
2 de septiembre de 2026
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
Peter's review
The whole experience was handled really well from the initial phone call to getting my will sent out. The people were very professional and handled my case very promptly would definitely recommend
31 de agosto de 2026
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
very good
Mr Luis explained to us all the aspects of will and we were happy to go forward with the will
25 de agosto de 2026
Respuesta de Secure Legacy - Localwillwriter
Hi,
Thank you very much for your kind review. We’re delighted to have been able to assist you with your will writing and truly appreciate your feedback.
Should you require any further assistance in the future, please don’t hesitate to get in touch.
Kind regards,
Secure Legacy
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