Unfortunately my delivery was damaged in transit. But the carriers didn’t inform me that it was going to be delayed. But once I contacted Lockdown Liquor, I received a very nice email from Cordy, who... Ver más
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Consulta las opiniones de los clientes
I wasn’t in when my Lockdown Liqour order arrived. Despite being labelled Fragile - which should have been in bigger writing- the courier must have thrown my order over the front garden wall. When... Ver más
La empresa ha respondido
Had sampled a few of the Lockdown Liqour cocktails myself at our local pub! Thought it would be a nice alternative as a gift to a bottle of wine. Super simple to order, great communication from the... Ver más
La empresa ha respondido
Margarita day cocktails. Premixed cocktails which are delicious over ice. Takes all the faff out of drinks preparation. My order was delivered within 48 hours in safe packaging. Perfect for entertaini... Ver más
Información sobre la empresa
Escrito por la empresa
Lockdown Liquor & Co offers award-winning premium blended cocktails, crafted using the best quality ingredients and distilleries that deliver simplicity and consistency with every serve.
Información de contacto
91 Peterborough Road, SW6 3BU, London, Reino Unido
- corporate@lockdown-liquor.com
- lockdown-liquor.com
4,6
Excelente
171 opiniones
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Great customer service
Placed an order and the next day I received a message from Hermes saying they had it and delivery would be soon. A week later still not arrived. I emailed the company, Amy responded immediately and said she would contact Hermes. Long and short was Hermes lost the order but Amy sent out a replacement order which arrived the next day. Twist in the tale was Hermes then found and delivered the first order. I informed Amy who told me to keep it for all the hassle. Great customer service, fantastic cocktails full of flavour and not watered down.
28 de diciembre de 2021
Opinión espontánea
Horrible experience
Horrible experience. Have been waiting over a week for the delivery even though promised "Next Day Delivery". Have requested updates from customer care and they are not updating me.
20 de diciembre de 2021
Opinión espontánea
Order placed May 9 emailed Company…
Order placed May 9 emailed Company several times to ask when I might expect delivery. After asking to cancel my order and a refund received email to say order was being despatched May 20. Received parcel via Hermes May 22 with no paperwork enclosed.
I have been emailing the Company since then to say scrapes on tumblers and I would be returning items for refund. Hermes collected item May 28 and to date I have not had the refund. Can only email no telephone number provided. I have sent my mobile and asked could they call me. So frustrating.
8 de junio de 2021
Opinión espontánea
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