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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

**editing review as I got my refund processed quickly. Not sure what’s happening to my content and buildings insurance premium. I took out insurance in February and paid in advance for 12 months.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Locket is an insurer that understands the benefit of smart technology to keep your home safe and provides a discount for doing so. They are very responsive, have an app that can get you further disco... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

So far so good. Insurance cover hasn't even started yet so not needed to make a claim or anything tricky like that. However cover was a good price and the app seems very well built and intuitive. Nice... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I can't really give an honest review as the Home Insurance policy I've purchased doesn't kick in until 24/4/22. However, the buying part was very straightforward and clear. The price I paid won ha... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de seguros para el hogar

Escrito por la empresa

Love it? Locket. Use smart technology to protect the things you love and we’ll give you a fairer price on your home insurance. (Previously Hiro)


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

304 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(304)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Locket Insurance are a breath of fresh air!

Locket Insurance are a breath of fresh air! I make use of so much technology in my house which is there for my convenience as well as security. It’s great to have an insurance company who actually know what the latest tech is, what it does and how it helps. I’ve invested in a smart lock on the back of knowing it would reduce my insurance premium! Been with them for a few months now and thankfully not had to use them but they do give me confidence should I ever need them they’ll be there.

11 de agosto de 2022
Opinión espontánea
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Respuesta de Locket

We love the techs.

Thanks Kevin, hopefully you won't have to make a claim, but if you do, we'll be here!

Valorada con 5 estrellas sobre 5

Locket- Great service and price

Locket is an insurer that understands the benefit of smart technology to keep your home safe and provides a discount for doing so.
They are very responsive, have an app that can get you further discounts on smart tech (cameras, alarms, etc.) and are pleasant to deal with. Something that is rare to be able to say about insurance companies nowadays.

11 de agosto de 2022
Opinión espontánea
Logotipo de Locket

Respuesta de Locket

Stuart, what a pleasant review - thank you!

We truly do value you and your home, which is why we give discounts on protective smart tech through our Smart Store (not to mention, discounts off your premium!). If there are any devices you find are missing to add to your policy, just contact us and we'll get your device reviewed and (potentially) added to our approved list.

Valorada con 5 estrellas sobre 5

You came out as the lowest quote and to…

You came out as the lowest quote and to my surprise you were still offering what I need from my insurance.
I like the fact that everything is on line to safe costs.

17 de julio de 2022
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Respuesta de Locket

Hey Willem, thank you for the review. We're pleased to hear that you're a fan of our digital-first approach!

Valorada con 5 estrellas sobre 5

Great company

Great company, excellent prices, site easy to navigate, saved £200 this year on like for like quote for house insurance. Thanks.

13 de julio de 2022
Logotipo de Locket

Respuesta de Locket

Great review. Thank YOU, Brenda! Welcome to Locket.

If you thought our website was easy to navigate, download our app and easily manage your policy on your mobile - you can also find your unique referral code in the app, where you and the person you refer both win prizes!

Valorada con 5 estrellas sobre 5

Great company to deal with

Great company to deal with. Everything made easy online. competitive cost wise.

12 de julio de 2022
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Respuesta de Locket

"Great, easy and competitive."

How kind of you, Said - thank you and welcome!

Valorada con 5 estrellas sobre 5

Cheapest for my home insurance

Cheapest for my home insurance. The app seems handy enough to use.

9 de julio de 2022
Logotipo de Locket

Respuesta de Locket

Welcome on board, Peter!

Don't forget to check out your referral code in the app - give it to a friend and you both win a Mystery prize when they join Locket!

Valorada con 5 estrellas sobre 5

Actually trying to reduce risk and premiums

Fantastic service reducing premiums and risk using smart home tech, with excellent customer service using better technologies such as live chat, discord with real people.

I'm really feeling the heart from this company, ironically for insurance services! Will be recommending my entire family to use Locket!

5 de julio de 2022
Opinión espontánea
Logotipo de Locket

Respuesta de Locket

Shamshir, what a review.

We absolutely love that we could tap into the minds of fellow smart tech enthusiasts.

Thank you so much for your kind words, and we love having you as an Insider. We want to do everything that we can to reduce risk and increase security.

You probably already know, but if you are going to tell your family to use us, don't forget to apply your unique code, so both sides can win mystery prizes (which includes more smart tech!).

Valorada con 4 estrellas sobre 5

Compatible with other insurance…

Compatible with other insurance companies with additional extras.

Customer Service is very high.

Would have no problem recommending to family & friends.

2 de julio de 2022
Logotipo de Locket

Respuesta de Locket

Welcome to Locket, and thank you so much for taking the time to share your experience with us!

At Locket, we don't charge any cancellation or admin fees. You won’t have to pay to change your policy, or to cancel it, and we’ll even refund you for any time that you haven’t used. As our policies function on a monthly/annual rolling subscription, your price doesn’t automatically jump up after a year. This is why instead of a 'renewal', we leave it up to our members to opt out at any time, or carry on with us.

I hope this clarifies things for you, and if not, feel free to reach out to us at hi@locket.insure, and we'll be happy to answer any questions or queries!

Valorada con 5 estrellas sobre 5

Excellent customer service would highly…

Excellent customer service would highly recommend

1 de julio de 2022
Logotipo de Locket

Respuesta de Locket

Thanks, Gareth!

If you'd like to recommend us, don't forget to use your unique code in your Locket app where you and your friend will both win a Mystery Box Prize, when they sign up!

Valorada con 5 estrellas sobre 5

Well priced and easy to obtain.

Well priced and easy to obtain.
Can you give more info on the emergency cover

1 de julio de 2022
Logotipo de Locket

Respuesta de Locket

Welcome to Locket, Mr Joe O! And, thank you for the 5* review.

You can find information on our optional power-ups (including Home Emergency) on our website: https://locket.insure/home-insurance/
Alternatively, you can download the Locket app and find details of what's included. You can also add/remove power-ups, with a next-day billing recalculation via the app.

If you have any queries, please don't hesitate to reach out to us via our chat function or at hi@locket.insure - where there'll be a friendly human, happy to help you!

Valorada con 5 estrellas sobre 5

Easy to use and navigate

Easy to use and navigate, all information regarding the policy sent by e-mail quickly.

26 de junio de 2022
Logotipo de Locket

Respuesta de Locket

We like to be quick off the mark!

Thank you so much for taking the time in sharing your experience with us, Dawn.

Valorada con 5 estrellas sobre 5

Straight forward purchase

Straight forward purchase - no complications

26 de junio de 2022
Logotipo de Locket

Respuesta de Locket

We don't like to mess around, Martin.

Welcome to Locket - let's hope your time with us carries on without any complications!

Valorada con 5 estrellas sobre 5

Hi I really don’t know yet as I’m a new…

Hi I really don’t know yet as I’m a new customer,
But I suppose you really don’t until something happens, so I guess we’ll have to wait and see,

25 de junio de 2022
Logotipo de Locket

Respuesta de Locket

Let's hope something won't happen but if it does, we'll be here.

Welcome to Locket and thank you for the 5* rating!

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