Lockstation Opiniones 517

Kept me updated when parcel was despatched and gave me all the info and tracking number for the parcel.

The website is easy to navigate and find what I wanted, the ordering and paying process was simple and seamless and I was kept fully informed during the delivery, which was speedy. If I have a query about an order or need more information or advice the staff are knowledgeable and very pleasant.

Ordered products that were available but they weren’t actually in stock. Kept been told it would be another months before they heard from their supplier. Waited months and nothing changed.

Website easy to use, ordered and arrived - brilliant job - thank you.

Their good attitude was the best omen I could have had for a better service, and this proved correct. Thank you Lockstation

First time I’ve used this company very good service

Very easy to find product on the Lockstation website from a wide range available at extremely competitive price. Excellent service delivery etc.

Quick delivery and great customer service. I ordered the wrong part but the team quickly organised the return and sent the correct item. Many thanks.

Extensive range of products.
Nice detailed information

Ordered part and collected couple hours later

I ordered a lock that I no longer needed, so I returned it, unused and in perfect condition. The company refused to issue a refund because I had stuck the return label directly onto the box, supposedly making it “unsaleable.” For the record, this wasn’t branded packaging - just a plain white box with no logos, images, or instructions.

It’s hard to believe a company like this one doesn’t have access to spare packaging for something as basic as a lock. This feels less like a genuine policy issue and more like an excuse to withhold refunds. In my view, it’s poor customer service and a bad-faith approach to doing business.

Ordered on Tuesday with me by Thursday and lock fitted in my Upvc Door perfectly.
Great service, Thank You.

Great service, keys arrived quickly and as described, will use again 👍

Excellent product and prompt delivery

Customer service is very rude. not professional. i ordered item on 26th June 2025 . Still haven't received the parcel. i called the customer service and the lady dont want to hear any thing and the middle just hang up the phone. Dont buy anything from them.

Very very bad service.

Shipment #000161271 for Order #1200107998

Good website, splendid product and delivered promptly.