Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really pleased with my new locks. They look fantastic Easy to use website with easy options for payment and very good prices. Great customer service especially since I had lots of questions and a retu... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I only ordered one lock but got 3 have paid Tried phoning many times got held on line for a while then horrendous noise cuts me off many many times gave up trying to communicate with a human in the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I am a first time customer and will definitely use Keystation again! Initial telephone advice from a very knowledgeable guy, and suggested solution to replace a broken Kia Sportage Fob Key! Amazed to... Ver más

Valorada con 5 estrellas sobre 5

Had a couple of hiccups to start with just because of their new phone system. Web site was easy to order next day delivery didn’t happen but they refunded the postage all parts were correct and what I... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicios a domicilio

Información proporcionada por diversas fuentes externas

Lockstation is a trading name of Ezlok Limited who are manufacturers and importers of a vast range of locks & hardware products. We are a team full of locksmiths & industry-specific customer service advisers making our customers experience with us less painful and effort-free than our competitors.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

517 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 75% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I bought a Mira lock for a patio door

I bought a Mira lock for a patio door, I spent over 2 hours trying to get it to lock, eventually I concluded there was something not right , It cost me to send it back, and then they charged around £ 6 to put back into stock no answer re if the lock was faulty. Meantime I bought the same type mila lock from my local shop fitted it and fine , I brought this to there notice and requested my £ 6 be returned they said the lock was checked and was not faulty . I disagree . So they have the lock and I am about £ 9 down with return costs .

21 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good overall.

Got exactly the right item I needed, and it was easy to find it on the website and confirm the detailed dimensions (something that not all other companies do). Price was OK. Shipping cost on the high side. Kept well-informed and no problems with delivery. V good overall.

28 de enero de 2025
Valorada con 5 estrellas sobre 5

Ordering and payment was simple

Ordering and payment was simple, and my ordered arrived in 48 hours , bang the day and times specified.
Quality of goods where excellent and was exactly the size and colour I required I will be ordering more from locks lockstation, well done and thank you.

28 de enero de 2025
Valorada con 5 estrellas sobre 5

Had ordered the lock which arrived in…

Had ordered the lock which arrived in good time despite the Xmas holidays. Unfortunately it was the wrong size for my door so I needed to return the item. The process was straightforward and refund has now been received.
Happy to do business with again

3 de enero de 2025
Valorada con 1 estrellas sobre 5

Data breach - stolen personal data

According to Malwarebytes, my personal data was stolen from this site during a data breach after I made a purchase.

4 de diciembre de 2024
Opinión espontánea
Logotipo de Lockstation

Respuesta de Lockstation

Dear Paul,

Thank you for sharing your concerns with us. We take data security very seriously and would like to clarify a few important points to reassure you.

Firstly, we ensure that all security patches are kept up to date and follow strict compliance with PCI DSS (Payment Card Industry Data Security Standards). This includes regular vulnerability scans to identify and address potential risks proactively.

Secondly, we do not store any card details on our systems. All transactions are processed securely through Stripe using an iframe integration, which means your payment details are never handled directly on our site. This adds an additional layer of security to protect your information.

If you have received an alert from Malwarebytes or any other service regarding a potential breach, we encourage you to contact our customer support team directly. We can investigate further and work with you to ensure your concerns are addressed thoroughly.

Your trust is important to us, and we are committed to maintaining the highest standards of security.

Kind regards,

Team Lockstation

Valorada con 4 estrellas sobre 5

Great assistance over the phone to…

Great assistance over the phone to assist in selecting the right item and the only thing that has stopped this being a 5 star review is the fact that assembly pins were forgotten in what was a paid next day delivery and although they were then sent out this caused a little delay but these things happen.

26 de noviembre de 2024

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más