Locktrip has great selection and low prices. I have used Locktrip for several bookings because they had the best prices and I have never had any problems when I get to the hotel. Way to go Locktrip!
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Više puta sam rezervirala hotele u različitim gradovima i zemljama i uvijek je sve prošlo u redu. Dobila sam sobu i uslugu koju sam rezervirala. A sve je bilo po nižoj cijeni nego kod drugih ponuđača.... Ver más
It's annoying how the price fluctuates whilst you are making a booking. Also I found the payments system, paying from overseas, very difficult blocking card because it had a card with an overseas ad... Ver más
Našla sam dosta povoljnija cijenu hotela preko LockTrip nego preko ostalih platformi za bukiranje. Pošto je ovo naše prvo bukiranje hotela preko LockTrip bila sam pomalo sumnjičava ali sve je bilo kak... Ver más
La empresa ha respondido
Información sobre la empresa
Información de contacto
Blv. Aleksandar Malinov 78, Locktrip Ltd, 1616, Sofia, Bulgaria
- +1-716-330-3036
- customers@locktrip.com
- locktrip.com
4,7
Excelente
119 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Really impressed!
The platform's interface is sleek, modern, and incredibly easy to navigate, making it a breeze to find and book the perfect hotel for any trip. I absolutely love their "Book Now, Pay Later" option—it really sets them apart from other booking sites. On top of that, they offer huge discounts and unbeatable prices, which makes it an even better choice. In my opinion, LockTrip offers so much more than its competitors.
Can't wait to use them for my upcoming travel plans!! 🤩🤩
17 de diciembre de 2024
Respuesta de LockTrip
Dear Darija,
Thank you so much for your fantastic review!
We’re so glad you enjoyed our platform and appreciated the "Book Now, Pay Later" option - it is designed to make your bookings as easy and flexible as possible.
We look forward to ensuring your next experience is just as amazing and hope to connect again soon!
Warm regards,
The LockTrip Team
Never had any issues.But they had…
Never had any issues.But they had competitive prices in the past but unfortunately not anymore actually they became more expensive than other booking sites.
17 de diciembre de 2024
Opinión espontánea
Respuesta de LockTrip
Dear Dejan,
Thank you for sharing your feedback!
While we strive to provide competitive prices and great savings, there might be times when some properties are priced similarly to or higher than other booking sites. To find the best deals, we recommend using our Discount Score feature, which highlights the top savings for your destination.
We appreciate your input and hope you’ll give us another opportunity to showcase the value we offer. If you have any questions, our 24/7 Customer Support team is here to help!
Best regards,
The LockTrip Team
Lots of marketing about hotel rates…
Lots of marketing about hotel rates being up to 60% cheaper than competitors... In the end through my search (which they force you to "sign up" before they reveal the prices), rates are more expensive or same price as competitors even for non chain hotels.
3 de diciembre de 2024
Opinión espontánea
Respuesta de LockTrip
Dear Qifang,
Thank you for taking the time to share your thoughts about your experience with us.
LockTrip operates as a closed-user-group marketplace. This model allows us to provide prices that are, on average, 20% cheaper than the industry standards, with savings reaching up to 60% for certain properties. However, as part of this model, we are contractually obligated not to display prices publicly. This means that search engines and meta-price comparison sites cannot index or show our rates. To access the pricing, our customers need to register and sign in, a process that is entirely free of charge.
While most rates are highly competitive, some may match competitors. To find the best deals, we recommend using our Discount Score feature, which approximates how much cheaper the offer is compared to public pricing.
We appreciate your feedback and hope you’ll give us another chance to showcase the benefits of our platform. Should you have any additional questions or concerns, please feel free to contact our Customer Support team, which is available 24/7.
Best regards,
The LockTrip Team
Positive experience
I just recently found out for Locktrip by a friend. And I can say a great positive experience. They are clear, fast in response, polite.
22 de mayo de 2024
Opinión espontánea
Respuesta de LockTrip
Dear Ivanka,
Thank you for taking the time to share your positive review!
We're happy to hear you had a great experience with LockTrip. It's fantastic to know our team's clarity and quick responses made a difference.
We look forward to assisting with your future bookings!
Best regards,
The LockTrip Team
Excellent customer support
Excellent Customer service , very professional miss Gregana 🥰 solved my issue very quickly. I am really glad that I used this website to book my accommodation. The prices are very reasonable.I will definitely use Lock Trip in the future as well.
11 de agosto de 2024
Opinión espontánea
Respuesta de LockTrip
Dear Melina,
We truly appreciate your wonderful feedback!
It's great to know that you're happy with our customer support and services. We can't wait to assist you with your future bookings. Thank you for choosing LockTrip!
Warm regards,
The LockTrip Team
Best customer support
Very good customer support, they solve all my problems very fast, best and cheapest booking site, i recommend locktrip to everyone.
16 de julio de 2024
Opinión espontánea
Respuesta de LockTrip
Dear Admir,
Thank you so much for your kind words!
Your recommendation is greatly appreciated, and we're excited to continue providing you with excellent service.
Safe travels and happy booking!
Best regards,
The LockTrip Team
Great support
Great support, fast and efficient, the best!
Ty for all help ❤️
8 de julio de 2024
Opinión espontánea
Respuesta de LockTrip
Dear Kristina,
Thank you very much for your fantastic review!
We are thrilled to hear that you found our customer service team helpful and efficient in resolving your inquiry quickly. Your gratitude means a lot to us.
We anticipate the opportunity to assist you again soon!
Kind regards,
The LockTrip Team
Great support, fast and efficient
The whole team of customer service was extremly helpful and very fast in resolving my inquiry.
I am glad to have chosen LockTrip for booking my stay.
28 de junio de 2024
Opinión espontánea
Respuesta de LockTrip
Dear Nela,
Thank you so much for your wonderful review!
We highly appreciate your kind words and your feedback motivates us to continue delivering excellent service to all our customers.
We look forward to serving you again soon!
Kind regards,
The LockTrip Team
Odlično iskustvo sa LockTrip
Našla sam dosta povoljnija cijenu hotela preko LockTrip nego preko ostalih platformi za bukiranje. Pošto je ovo naše prvo bukiranje hotela preko LockTrip bila sam pomalo sumnjičava ali sve je bilo kako je i napisano. Imaju odličnu korisničku podršku na koju se možete potpuno osloniti. Iskrene preporuke za LockTrip. Definitivno ćemo ga koristiti i ubuduće.
19 de abril de 2024
Opinión espontánea
Respuesta de LockTrip
Dear N Z,
Thank you so much for your positive review!
At LockTrip, ensuring our customers find the best deals and receive exceptional service is at the core of what we do. Your trust means the world to us, and we're committed to consistently providing honest and reliable service.
We appreciate your support and look forward to serving you in the future!
Best regards,
The LockTrip Team
100% legit, new favourite holiday page!
Great prices, free cancellation available, amazing customer support!
12 de febrero de 2024
Opinión espontánea
Respuesta de LockTrip
Dear Hazar,
Thank you so much for your fantastic review!
We're happy to hear that you had such a positive experience with us. It's truly gratifying to learn that you consider us your new preferred booking platform.
We look forward to serving you again for your future travel needs!
Best regards,
The LockTrip Team
Excellent service
Site it self is great to look for the best accomodation that suites your needs. Customer service is great as well, very professional in solving misunderstandings. I am really glad that I used this website to book my accomodation. I will definatelly use it in the future as well.
27 de enero de 2024
Opinión espontánea
Respuesta de LockTrip
Dear Tea,
Thank you very much for taking the time to leave such a wonderful review!
Your satisfaction is our top priority, and it's really rewarding to know that we've met your expectations.
Thank you for choosing LockTrip. We look forward to serving you again in the future.
Kind regards,
The LockTrip Team
Fast, helpful and succesful solving the problem
We made a hotel reservation trough the Locktrip and because of illnes we weren't capable to travel, so we wanted to switch reservation for the later date. Altough the hotel was little sceptic for switching the dates, Locktrip solved the problem fast and succesful. I'm very thankful, Locktrip is doing a very good job. For sure, I'll book trough Locktrip again in the future.
29 de diciembre de 2023
Opinión espontánea
Respuesta de LockTrip
Dear Marina,
Thank you for your positive review and for choosing LockTrip!
We look forward to serving you again for your future bookings!
Kind regards,
The LockTrip Team
Amazing experience!!
Have had amazing experience with locktrip. I have had last minute family emergency and was not able to attend my booking. I thought this would not be sorted out and I would lose out on my money but locktrip had contacted the hotel and helped me to amend my booking. Was so glad of this. Honestly a great experience and will definitely book with them again.
27 de octubre de 2023
Opinión espontánea
Respuesta de LockTrip
Dear Priyanka,
Your support and recommendation mean the world to us!
Thank you for choosing LockTrip!
Best regards,
The LockTrip Team
Nice experience
I had a very nice experience with locktrip. I reserved several hotels through them and everything worked perfectly. I had several reservations that were mistakenly duplicated, they were very kind and solved the problem. really for every recommendation
16 de septiembre de 2023
Opinión espontánea
Respuesta de LockTrip
Dear Sanja,
We're delighted to hear about your excellent experience with LockTrip! Your kind words and recommendation mean a lot to us.
Thank you for choosing LockTrip, and we look forward to serving you again in your future travels!
Best regards,
The LockTrip Team
Fast customer support
Something weird happened after I booked the room and they asked for my ID card, but apparently it was just an issue in their system because I used Google Pay.
I've sent an email asking about it and the issue was fixed in 5 minutes
13 de septiembre de 2023
Opinión espontánea
Respuesta de LockTrip
Dear Luis,
Thank you so much for taking the time to share your positive experience with LockTrip! Your recommendation means the world to us, and it serves as a testament to the hard work and dedication of our team.
Warm regards,
The LockTrip Team
Excellent service and fast support!!!
Excellent service and fast support! I use them several times and got amazing discount.
10 de agosto de 2023
Opinión espontánea
Respuesta de LockTrip
Dear Kristijan,
We appreciate your positive feedback! It's fantastic to hear that you had a great experience using our platform.
If you ever need assistance or have any questions, please feel free to reach out. Your satisfaction is our top priority, and we're here to assist you anytime.
Best regards,
The LockTrip Team
Awesome prices and even better staff! Keep up with the good work!
I have recently discovered LockTrip and it has been a real joy ever since. Trully awesome booking experience with fast and helpful support staff.
I have used it on several occasions on my last trip and it has been a pleasure.
Prices on site are lower than any other site I checked. Booking confirmation is almost instant and they have all relevant info from accomodation.
Keep up the good job!
31 de agosto de 2023
Opinión espontánea
Respuesta de LockTrip
Dear Toni,
Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear about your positive experience.
Your kind words truly motivate and inspire our team to continue delivering top-notch quality to our valued customers. Knowing that we've met or exceeded your expectations is the best reward we could ask for.
Once again, thank you for choosing us, and we look forward to serving you again soon!
Warm regards,
The LockTrip Team
GREAT FIRST IMPRESION
I am searching trough Locktrips lot of things for trips but it is a first time that i booked..This time I booked place to stay ...
Asistance from agents were fast, with full assistance,support and help
My first experience and impressions where GREAT and i wish to them and me too ;) , to be like that every next time ;)
Keep up good work <3
28 de junio de 2023
Opinión espontánea
Respuesta de LockTrip
Dear Aleksandra,
We're delighted to hear that you had a positive experience with us. Your kind words are truly appreciated and inspire us to keep providing excellent service to all our valued customers like you.
Best regards,
The LockTrip Team
I have been using the website for 2…
I have been using the website for 2 years, mainly in Dubai but I've used it in Spain, the UK and Hungary. No problems so far and always found rooms to be considerably cheaper then other OTA's
8 de enero de 2023
Opinión espontánea
Respuesta de LockTrip
Dear Dale,
Thank you so much for your positive review! We truly appreciate your ongoing support as a regular customer. Your satisfaction is our ultimate goal and motivates us to continue delivering top-notch service and products.
Best regards,
The LockTrip Team
De boeking via Locktrip was veel…
De boeking via Locktrip was veel goedkoper dan via andere bekende aanbieders. Dit scheelde me wel 20% terwijl ik exact hetzelfde kreeg.
28 de enero de 2022
Opinión espontánea
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.