Jo and Laura were both compassionate, understanding, patient and caring. Nothing was too much trouble. We felt totally safe in their hands and the end result was just as we hoped. Hazel was very prof... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
It made what could have been a very stressful job a lot easier. We had help from staff who assisted us all the way with the arrangements, & all the process that had to be done with care & compassi... Ver más
La empresa ha respondido
The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in... Ver más
La empresa ha respondido
Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Información de contacto
Ludlow House Ludlow Road, TW13 7JF, Feltham, Reino Unido
- 020 8818 7710
- info@lodgebrothers.co.uk
- lodgebros.co.uk
5,0
Excelente
6 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Jackie was lovely and instantly…
Jackie was lovely and instantly understood what we wanted. She was supportive and talked us through everything. Cant recommend Lodge Brothers enough
22 de mayo de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for your wonderful feedback. It means a great deal to know that you felt so well supported by Jackie throughout the process. Your recommendation of Lodge Brothers means a great deal to us. Kind regards Robert Lodge
Gratifying Experience
Thoroughly professional service from initial contact to duties at the crematorium. Great information and always available to help with any questions.
7 de julio de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are pleased to hear that you felt well supported throughout the arrangements and on the day. It is especially rewarding to know that every stage was handled with care and attention by the team. Kind regards Robert Lodge
Tracy Teague was patient and competent…
Tracy Teague was patient and competent and able to cheerfully resolve a number of issues relating to my sister's cremation.
I am very grateful to her because on the day everything went just as we would have wished.
We send her our warmest congratulations on becoming a grandmother
J Paul Wilson, brother of deceased
8 de julio de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for sharing such a thoughtful message. We are delighted to hear that Tracy’s expertise and positive approach, ensured the day unfolded exactly as you and your family had hoped. She will be touched by your kind congratulations on becoming a grandmother. Kind regards Robert Lodge
Very professional and caring service
Very professional and caring service. Handled everything we wanted and we have no complaints
7 de julio de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for your 5-star review. We are pleased to hear that your wishes were carefully understood and carried out and that you were satisfied with every aspect. Kind regards Robert Lodge
Why 5 stars ..
Why 5 stars ... It is very simple really ... they were friendly and totally professional all the way through the process of organising , delivering and laying a memorial stone for my parents
4 de julio de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for your kind review. We are pleased to hear that every stage of the memorial process was handled with care and consideration and that the team provided dependable support from the initial arrangements through to the installation. Your appreciation will be shared with everyone. Kind regards Robert Lodge
Dad funeral. Fleming family.
💯 professional experience and also so very attentive to all our needs.
Attention to details was at a very high standard and every person we dealt with are exceptional to the core
Thank you so much for making things very easy and without stress.
Very much appreciated by all our family
2 de julio de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for your wonderful feedback. We are delighted to hear that our team provided such comprehensive support throughout the arrangements. It means a great deal to know that every detail was handled with such care, helping to make a difficult time more manageable for you and your family. Kind regards Robert Lodge
Very professional and understanding
Very professional and understanding. Everyone we met and who supported us were wonderful and compassionate. Thank you all
18 de diciembre de 2025
Opinión espontánea
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you so much for your kind words. We are truly grateful that you took the time to share your experience. It means a great deal to know that our team were able to support you with professionalism, understanding and compassion. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Lodge Bros.memorials made a very…
Lodge Bros.memorials made a very beautiful grave and headstone for my husband’s grave.
Dave in the Memorial department was very considerate, sensitive and helpful.I was very pleased with the results.
23 de junio de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for your kind review. We are pleased to hear that you are happy with your husband's memorial and the service you received. Your comments about Dave and our Memorials team are greatly appreciated and will be shared with them. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
good service
good service . first time experience but will recommend to use their services .
21 de junio de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for your kind review and for choosing our services for the first time. We are delighted to hear you had a positive experience and truly appreciate your recommendation. Kind regards Robert Lodge
A safe port in sad times
Jaquline, at the West Ealing branch, has been incredible from start to finish. She made the whole process as easy and smooth as possible. Helpful and considerate, even though we met her in sad circumstances, it was as though the funeral was being handled by an old friend we had known for years. I cannot recommend her highly enough.
On the day of the funeral, everything went like clockwork, and every member of the funeral party was excellent.
Thanks to the whole team at Lodge Brothers for being so great at such a sad time.
2 de julio de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for your 5-Star review and recommendation. Your kind comments about Jaqueline and our team are greatly appreciated and will be shared with them. We are pleased to hear that the arrangements and the funeral service were carried out with the care, compassion and professionalism you deserved. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
A smooth and caring experience from…
A smooth and caring experience from start to finish
2 de julio de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for your 5-star review. It is important to us that you felt supported by the team from the very first phone call. We are grateful for your positive feedback. Kind regards Robert Lodge
Headstone memorial
Thankyou so much for the excellent work you did for our family. The headstone was stunning and far exceeded our expectations. Dave and Mary were excellent in their communications and updates regarding the whole process. Extra mention to Shoba from my local Dedworth , Windsor branch who was also very helpful. Cannot fault the whole process from start to finish. Thankyou to you and all the staff !
3 de julio de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for your wonderful feedback. We are pleased to hear that the finished memorial surpassed your expectations and provided such a beautiful tribute. It is especially rewarding to know that Dave and Mary kept you informed every step of the way, and that Shoba at the Dedworth branch was able to provide such valuable support. We are delighted that the entire experience was a positive one. Kind regards Robert Lodge
Very happy, would recommend.
Lodge Brothers did an excellent job of refurbishing my parents' grave -- including cleaning the marble and re-lettering the inscription. The company were easy to communicate with and most helpful. I found the price reasonable and the work was carried out very quickly. All in all I was very happy and would use Lodge Brothers again.
18 de junio de 2026
Opinión espontánea
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for your wonderful feedback. We are delighted to hear that you were so pleased with the restoration of your parents’ memorial. It is especially rewarding to know that the communication was helpful throughout and the work was completed promptly. Your recommendation means a great deal to us. Kind regards Robert Lodge
The staff were very knowledgeable…
The staff were very knowledgeable throughout the whole process
1 de junio de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are pleased to hear that our team’s expertise provided reassurance and guidance throughout the arrangements. Your appreciation means a great deal. Kind regards Robert Lodge
Thank you to the kind staff at Lodge…
Thank you to the kind staff at Lodge brothers in Chertsey who helped to say goodbye to our precious Mum. Nothing was too much trouble for them. Everyone was so kind, patient, compassionate and attentive to everything we wanted to include in our Mum’s funeral to make it personal to her and a celebration of her life - especially Sally and James. As sad as the occasion was, with the support and expertise of Lodge brothers, our Mum’s service was simply beautiful.
25 de junio de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for sharing your kind words. We are honoured to have been entrusted with helping you celebrate your mum’s life, and we are pleased to hear that the arrangements reflected the personal touches that were so important to your family. It is especially meaningful to know that Sally and the team provided the care and guidance you needed. Kind regards Robert Lodge
Excellent, compassionate and respectful support
I cannot thank the team enough for the care, compassion, and professionalism they showed throughout such a difficult time. Every member of team was kind, sensitive, and respectful, making a hard experience just that little bit easier. From the administrative team through to the funeral directors on the day, we felt completely supported and knew we were in safe hands. Everything was organised perfectly, ran seamlessly, and was carried out with the utmost dignity and respect. Huge thanks to the whole Team.
15 de junio de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for your heartfelt feedback. It means so much to know that you felt reassured and well cared for throughout the entire process, and that every aspect of the arrangements was delivered with the care and attention you deserved. Your recognition of everyone involved, both behind the scenes and on the day itself, is greatly appreciated. Kind regards Robert Lodge
Very professional and patient with us
Very professional and patient with us. Nothing was too much trouble and the Celebrant they provided was excellent.
26 de mayo de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are glad to hear that our team was able to provide such comprehensive support during your difficult time. It is important to us that you felt well taken care of. Kind regards Robert Lodge
They were compassionate but business…
They were compassionate but business like and ensured that every aspect was covered.This made the whole experience much easier than anticipated.
26 de junio de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. It means a great deal to hear that our support helped ease the burden during a difficult time. It is our goal to provide the highest level of care. Kind regards Robert Lodge
customer service was warm and genuine
customer service was warm and genuine, funeral director on the day was helpful. sensitive, gentle
25 de junio de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for taking the time to share your experience. We are grateful to know that our team was able to provide reassurance and compassionate support throughout and on the day. Kind regards Robert Lodge
The staff at Lodge Brothers were all…
The staff at Lodge Brothers were all professional in their arrangements for my beloved late wife. I was guided and supported by them through the entire process. Thank you.
26 de junio de 2026
Respuesta de Lodge Brothers (Funerals) Ltd
Thank you for your heartfelt feedback. We are honoured to have been able to support you during such a difficult time. Knowing that our team provided reassurance and guidance every step of the way means a great deal to us. Kind regards Robert Lodge
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.