The parcel was shipped to Spain instead of Ireland, and it took 8 days instead of 2 days. But I did did eventually arrive. However, I did all of the chasing as to where the delivery was and how la... Ver más
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Consulta las opiniones de los clientes
Felix has understood our needs, he has great communication skills, it was really easy to speak with him. He was really positive, supporting and kind. He did his best in order to conclude our colaborat... Ver más
La empresa ha respondido
I’ve had a very positive experience with Logiscenter. A special thank you to Felix Bakker for his friendly, professional and attentive service. Felix personally followed up on my order, kept me... Ver más
La empresa ha respondido
Ryan Harper was super helpful on the phone- was happy to run through everything with me when i was having some problem with my scanners-he knew everything to sort it. Also the insurance repair process... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Logiscenter
Escrito por la empresa
Logiscenter has been a leader in the sector of Automatic Identification and Mobility since it was established in 2008. We are a global business, ,offering our customers the most extensive, tried and tested selection of Barcode, RFID, Access Control and Point of Sale equipment and services.
Our product catalogue covers the main categories in the sector and we have years of experience with the leading manufacturers, such as Datalogic, Honeywell, Elo, Getac, Panasonic, Impinj, etc.
The Logiscenter technical team makes it their mission to advise you on the correct technology and manufacturer that best suits the needs of your business. We are here to help! Whether it’s for large project installations for hundreds of devices, or questions regarding a simple reader or roll of labels.
From our central offices our international team serves customers from all over the world every day.
VISIT OUR STORE
CALL THE EXPERTS
Información de contacto
King's Cross St. Pancras, Regus Building Hamilton House, Mabledon Place - Bloomsbury, WC1H 9BB, London, Reino Unido
- 020 4586 6122
- sales.uk@logiscenter.com
- logiscenter.co.uk
4,2
Muy bueno
105 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 75% de las opiniones negativas
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Quick service
5 de abril de 2023
Respuesta de Logiscenter
Hello, We appreciate your comment about our company.
If you need anything else, do not hesitate to contact us.
Thank you so much and best regards.
Logiscenter.
If I could rate as a zero I would!
If I could rate as a zero I would!
Poor communications all round. Phone and emails not manned. I have tried since Feb 8th 2023 to return an item that did not match the dimensions on the website. Despite endless emails I am still waiting for return instructions minus errors.
8 de febrero de 2023
Opinión espontánea
Respuesta de Logiscenter
Dear customer,
We are very sorry to hear about your bad experience with our company.
Could you please leave us your contact details so that we can locate you and find out what was the problem?
We would need to know:
* Order/Invoice number
* Email address with which the order was placed.
* Company name
We will try to solve your problem as soon as we know what happened. Thank you very much for your comment.
Best regards.
Logiscenter.
Poor Service, Potential Scam.
Poor Service. I ordered online over a month ago. When I ordered I was contacted by a Sales Rep to inform me that the items ordered were not in stock. I had to pay additional amounts to purchase a more expensive piece of equipment. When this was done I was told the order would be placed immediately. I cannot get in touch with Ryan Harper to ascertain the status of my order and have had no verification of shipping. The telephone lines ring out, and I've sent several emails with no response. This seems to be a SCAM company.
1 de febrero de 2023
Opinión espontánea
Respuesta de Logiscenter
Good morning,
First of all we would like to apologise for the inconvenience caused.we are currently having a series of internal problems which we hope will be solved as soon as possible. As you have already spoken to our colleague we are already trying to solve your problem and we hope you will bear with us on this. In spite of everything we hope you will trust us in the future and if you have any other queries please do not hesitate to contact us.
Thank you very much for your comment and best regards.
Logiscenter.
Great support
Ryan Harper was super helpful on the phone- was happy to run through everything with me when i was having some problem with my scanners-he knew everything to sort it. Also the insurance repair process for damaged or broken scanner is fantastic to use- so easy. thanks guys for the help!
24 de febrero de 2023
Opinión espontánea
Respuesta de Logiscenter
Dear customer.
We are delighted that we were able to serve you and that you were satisfied.
We hope you will choose us again for your next purchase.
Thank you and best regards.
Logiscenter.
Short lead times
Short lead times, great customer service and SKUs are on the shelf ready for dispatch next day.
1 de diciembre de 2022
Respuesta de Logiscenter
Hello Jason. Thank you very much for your review!
We are glad that you are satisfied with our service.
We hope you will choose us again in the future.
Best regards!
Logiscenter.
Poor experience - would not use again.
Partial order delivered, remaining items on backorder and had to chase them up for well over 6 months before the full order was eventually fulfilled (end of Sep 2022). Had to threaten with order cancellation and refund twice before I got anywhere.
This request for a review (16/01/2023) is for an order I placed in January 2022.
Edit: I dispute the comment below - payment was taken in full on placement of order.
21 de enero de 2022
Respuesta de Logiscenter
Good morning,
First of all, we would like to apologise for the possible inconvenience.
We understand your anger, but if payment is not made immediately there is a risk of losing the reservation (as in this case).
We hope you can appreciate that payment should be made in a timely manner, as we can only guarantee stock at the time the order is confirmed.
Thank you very much for your comment.
Best regards.
Logiscenter.
this company run by full of scammers
this company run by full of scammers, i bought a kitchen printer and after the purchase i realize that i didnt need extra printer for my kitchen. i returned the printer unused ( not even single print made ) and this scammers based on Spain did everything to not to refund my money, price of printer €317 and i got only €58 back.
DO NOT USE THIS COMPANY AT ALL COST
7 de mayo de 2022
Opinión espontánea
Respuesta de Logiscenter
Dear Customer,
First of all, we apologize for the inconvenience.
The credit corresponding to your order has already been returned to you.
We are very sorry for the wait caused, but your request was not recorded. We hope that you understand and can trust us in the future.
Thank you very much for your comment.
Kind Regards.
Logiscenter.
Let down
Great products and sales team hugely let down by after care with emails not being replied to or acknowledged.
Having to chase for 6 months to get a charger to go with the device purchased was just a joke.
I will use Logiscenter to find products in future but will buy from somewhere else
18 de octubre de 2021
Opinión espontánea
Respuesta de Logiscenter
Dear Customer,
We sorry about your bad experience with us.
If we can help you with something, please contact and let us know.
We hope to improve gradually and count on you in the future.
Thank you for your comment and greetings.
Logiscenter.
goods not received after 2 weeks
goods not received after 2 weeks, after numerous chasing calls (half answered in europe) and emails, was told they can then ship from europe, but we would then have to pay import vat PLUS the courier admin costs on top of the original invoice paid.
13 de junio de 2022
Opinión espontánea
Respuesta de Logiscenter
Dear customer, sorry for the inconvenience caused, but due to the growing component supply issues, some devices are only available in Europe and not the UK. With that being said however, we can ship these same devices from Europe as an export/import without any additional shipping costs.
You will also not be required to pay extra import VAT, as we will refund the original 20% VAT you have already paid with your online order, therefore resulting in the same total amount. The only difference is that you will pay this VAT to UPS when they deliver the goods to you.
One of our sales team will be in contact immediately to explain the process in more detail.
Again we are sorry for the inconvenience, but these devices are not available in stock in the UK, so we are doing our best to adapt our services to continue providing stock items to our UK customers. This is not the norm, as we still hold thousands of stock items in the UK.
Thanks for your evaluation.
Logiscenter.
As always
As always, both Ryan and Matthew have done an excellent job of getting me the kit as urgently as possible.
Great guys, great service. 100% recommended.
31 de mayo de 2022
Respuesta de Logiscenter
Dear Hanna.
We are delighted to provide care and has been satisfied.
We hope to return to choose us for your next purchase.
Thanks and best regards,
Logiscenter.
Goods not received - paid extra for Next Day delivery
Ordered a Zebra printer after checking with them that it was in stock for despatch. Paid extra for Next Day delivery. Three days and numerous phone calls later I am still to get either a tracking number to confirm that it is on its way or any reply from them. Phone the UK number and now seem to end up getting answered by Spanish head office and keep getting the stock answer of 'we have requested tracking info but haven't received it yet'! Which reputable carrier these days doesn't have tracking readily available? AVOID THIS COMPANY
3 de marzo de 2022
Opinión espontánea
Respuesta de Logiscenter
Hello dear customer,
We are extremely sorry to hear about the four-day delay with your order which is not indicative of our normal standards.
It is always possible to reserve stock before placing an order online.
If we can help you with something, please contact and let us know.
We hope to improve gradually and count on you in the future.
Thank you for your comment and greetings.
Logiscenter.
first time tried to contact them was…
first time tried to contact them was not successful. but they are responsive when i tried to contact them again. ordered 2 barcode scanners, got delivery fast.
2 de febrero de 2022
Respuesta de Logiscenter
Hello Michael, Thank you very much for your review!
We are glad that you are satisfied with the service.
We hope you will choose us again in the future.
Best Regards!
Logiscenter.
We placed an order and made a payment…
We placed an order and made a payment for our chosen item. Thankfully I was contacted and asked a few question about the purchase. After a brief discussion it turned out that the part ordered was not suitable for the use I had in mind. The desired part was put on order instead of the wrong item. Thank you to the team at Logiscenter, saved us some time and embarrassment. I would highly recommend them.
25 de enero de 2022
Respuesta de Logiscenter
Dear Martin,
Thank you for taking the time to share your experience with us.
We are glad that our service has satisfied you.
Have a good day.
Best wishes,
Logiscenter.
excellent service
excellent service and realistic leadtimes makes this company a good partner
21 de enero de 2022
Respuesta de Logiscenter
Dear customer.
We are delighted to provide care and has been satisfied.
We hope to return to choose us for your next purchase.
Thanks and best regards,
Logiscenter.
Initial dealing positive but individual…
Initial dealing positive but individual items ship from various locations. This makes tracking and making sure you get what you paid for a nightmare! We got there in the end but it could be alot smoother in my opnion given the amount spent!
21 de enero de 2022
Respuesta de Logiscenter
Hi James,
We are sorry to hear that our service was not 100% up to standards, but the supply shortages for the device you ordered and its accessories are almost non existent in the market at the moment.
For this reason, the stock had be sourced from a number of warehouses, following internal escalations from our senior account manager (Ryan Harper) to reallocate stock that is usually reserved for European orders only.
Nevertheless, we apologise for any inconveniences caused, and can assure you that this was a special exception made to deliver your products in good time, rather than a common practice at Logiscenter.
We wish you a great day and hope that we can improve our service with any future enquiries you may have.
Logiscenter.
They sell products that they don’t have…
They sell products that they don’t have and after you pay try to convince you to take inferior non branded products as a replacement
26 de noviembre de 2021
Opinión espontánea
Respuesta de Logiscenter
Dear Customer,
We sorry about your bad experience with us.
If we can help you with something, please contact and let us know.
We hope to improve gradually and count on you in the future.
Thank you for your comment and greetings.
Logiscenter.
Always very good service with friendly…
Always very good service with friendly and helpful colleagues.
10 de mayo de 2021
Respuesta de Logiscenter
Dear Mark,
Thank you for taking the time to share your experience with us.
We are glad that our service has satisfied you.
Have a good day.
Best wishes,
Logiscenter.
WAITED NEARLY A YEAR FOR MY PANISONIC…
WAITED NEARLY A YEAR FOR MY PANISONIC STUFF TO ARRIVE
10 de mayo de 2021
Respuesta de Logiscenter
Dear Customer,
We sorry about your bad experience with us. There was a delay because of the manufacturer.
If we can help you with something, please contact and let us know.
Thank you for your comment and greetings.
Best regards,
Logiscenter.
Excellent service
Excellent service - item arrived ahead of schedule, exactly as described and worked straight out of the box !!
28 de abril de 2021
Respuesta de Logiscenter
Hello Chris, thank you very much for your message. We are delighted that you have been satisfied with our service.
Best wishes,
Logiscenter.
Do not buy from these scammers
Horrible customer service. This website is scam. Almost paid double for the labels because they put false information on the site saying I would be receiving 2 rolls in a box.. Then they said they would match the price but they did not send an email until I had told them that I would be leaving a bad review. Then they finally called and said that now the price cannot be matched. I asked about returns they said that as it the customer's fault I would not be refunded the shipping for delivery and return on top I will be charged restocking fee even though it is their misinformation which led to all of this. If you want to purchase labels there are plenty of other suppliers such as printerbase and barcode warehouse. They have never dissapointed me and always sort out any issues I have, even if it is the customers fault.
3 de septiembre de 2019
Opinión espontánea
Respuesta de Logiscenter
Dear Customer,
We sorry about your bad experience with us.
If we can help you with something, please contact and let us know 020 3318 8265.
We hope to improve gradually and count on you in the future.
Thank you for your comment and greetings.
Logiscenter.
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