Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We are a LOJY SHOP LLC interested in selling print-on-demand products. We care about product quality and customer service.
30 N Gould St, STE 4000, 82801, Sheridan, Estados Unidos
AMENDED
was initially quite disappointed with the product not matching the design of what I ordered as well as the quality being lower than what I expected. After being in touch a refund was arranged. Customer service was very good.
Trash quality
The quality is absolute trash you can see that they cut the fabric as it's so uneven and it's actually horrendous. Will be burning this shirt so disappointed.
Respuesta de LOJY SHOP
Thank you for sharing your feedback with us, although we're genuinely sorry to hear about your disappointment with the quality of the shirt you received. Ensuring the highest quality products for our customers is of utmost importance to us, and we're deeply concerned that your experience did not meet our usual standards.
We would like to sincerely apologize for any inconvenience this has caused you. It's disheartening to learn that the fabric of the shirt was uneven and did not meet your expectations. This falls short of the quality we strive to deliver, and we take your feedback very seriously.
We want to reassure you that all of our clients have a good reputation with us. If you had contacted us regarding this issue, we would have been more than happy to assist you and resolve the problem to your satisfaction.
However, it appears from your review that there may have been a misunderstanding, as there is no record of your purchase or contact with our business.
Should you reconsider and decide to reach out to us, please rest assured that we are here to help and will do our utmost to address any concerns you may have.
Once again, we apologize for any inconvenience caused and appreciate your feedback.
UPDATE: The company have since offered a refund so I have amended my score (thank you)
The shop informed me that they do no accept returns for clothes that do not fit. This was not clear when I ordered and most companies do offer returns.
Respuesta de LOJY SHOP
Thank you for your trust and shopping. We are always here to make our customers happy, provide them with the best service, and provide them with the best solutions.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.
