Have been a fan of Lola cupcake for a while now.. so when we were celebrating people birthdays ordering larger cakes from Lola’s was an obvious choice, and they did not disappoint. Great vegan option,... Ver más
Localización
Cambiar localizaciónMall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN Bromley, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
It was a real delight to order a Red Velvet cake at Lola’s. The salesperson was very efficient and courteous. She also took her time to send me reminders and kept me posted about the status. The ca... Ver más
Lovely cake. Ordered raspberry and blueberry medium sponge for a 60th surprise party. Was delicious and looked beautiful.
Love Lola's cakes! They are absolutely delish! Excellent customer service from Shakira at the Bromley store! always very welcoming, friendly and always has a smile. Thank you Shakira!!
Información sobre la empresa
- Pastelería
- también en la categoría
- Panadería
- Panadería para bodas
- Servicio de pedidos de comida online
- Servicio de takeaway
- Tienda de cupcakes
Sobre Lola's - Lola's Bromley
Escrito por la empresa
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Escrito por la empresa
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Información de contacto
Mall Kiosk LM12, Intu Bromley, High St Bromley, BR1 1DN, Bromley, Reino Unido
- +44208 464 2732
4,7
Excelente
662 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Service was okay but the location…
Service was okay but the location address for the Bromley branch on the website and order receipt is incorrect. Took me a while to locate the shop. Please amend the address.
31 de julio de 2026
Delicious cake
Delicious cake, moist and flavourful
With the excellent tang of cream cheese. The design was bright and just as the photos on Lola’s website show. Collection was smooth as well, thank you!
28 de julio de 2026
John’s 80th
Lovely cake. Not too sweet which was good! Pity we cldnt remove the photo before slicing.
18 de julio de 2026
The cake was beautiful and tasted…
The cake was beautiful and tasted great! Thank you
26 de julio de 2026
Great service
Great service! The cake was delicious, moist, and everyone enjoyed it. I’d love to see Lola’s Cupcakes offer more occasion cakes, such as graduation cakes. This one did the job perfectly, although the colour was a little too black for my liking. Overall, it was a great cake and I’d happily order again.
22 de julio de 2026
Easy to order and delicious cake
20 de julio de 2026
Delicious chocolate heaven cake…
We ordered the chocolate heaven cake for my son’s bday. It was a fresh, good quality and delicious cake. Nicely done with our personalised message and safely packaged in this hot weather. We always enjoy Lola’s cupackes, not only us but our guests too! Such a treat!
13 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
The Tramisu cake was very offensive
The Tramisu cake was very offensive. An absolute waste of £7.00. I’ve bought cakes from Lola’s for year and this was very disappointing. I’ve had this dessert made in Italy & had it from several restaurants & supermarkets. This is disguising. The sponge fingers are suppose to be soaked in coffee not dry. The cream is vile. I’ve taken this long to send my review because I was extremely upset.
4 de julio de 2026
Respuesta de Lola's - Lola's Bromley
Hello Deborah,
Thank you for sharing your feedback regarding the Tiramisu Layers dessert.
I am truly sorry to hear that your experience was so disappointing, with this particular dessert.
The Layers are inspired by the original tiramisu dessert and not the exact Tiramisu desert, hence some differences you've noticed. The top layer of cream is made with vanilla white chocolate ganache and mascarpne icing, unlike the light cream in the original tiramisu dessert.
We do appreciate your feedback and will pass it onto the relevant teams to review and take into consideration for the future.
If you'd like to discuss this any further please do email us on hello@lolascupcakes.com
Best wishes,
Marta
Collected from Bromley all nicely…
Collected from Bromley all nicely presented & helpful staff
4 de julio de 2026
Delicious Victoria Sponge
Easy to order and personalise. Collection was easy with updates emailed. Delicious fresh cake that everybody loved! It looked amazing and was well worth the money. Would definitely use again. Thank you
11 de julio de 2026
I’ve only given two stars as the…
I’ve only given two stars as the football decorations were lovely. The chocolate cake itself was awful. It was far too dry, which was a huge disappointment as we were celebrating my son’s 11th birthday and he wanted a football themed cake. At £57 I would have been better off purchasing a lovely Marks and Spencer chocolate cake at a fraction of the price. Unfortunately, Lola’s disappointed us and was not worth the money.
4 de julio de 2026
Opinión espontánea
Respuesta de Lola's - Lola's Bromley
Hello,
Thank you for taking the time to leave your feedback about your order with us.
We would like to assure you that all of our products are made from scratch and handcrafted by our bakery team, who take great pride in using high-quality ingredients to create fresh cakes and cupcakes baked for the date of delivery.
We do apologise that this experience fell short of our usual standards and will be sure to log this directly with our bakery team to review further.
If you would like to discuss your feedback further with our team directly please do reach out to us directly at hello@lolascupcakes.com with your order details so we can assist you further with this.
Best wishes,
Dairy free cake Chocolate cake.
Dairy free cake for my daughter’s 21st. Highly recommend, best dairy free we have tried.
3 de julio de 2026
Cute cake but buttercream flavour error?
Cake looked very cute and prefect for what I wanted. However the buttercream just tasted like pure butter as if the flavouring had been forgotten. Very disappointing!!
28 de junio de 2026
Respuesta de Lola's - Lola's Bromley
Hello Amy,
Thank you for taking your time to share your feedback with us.
We're sorry to hear that you were disappointed with the flavour of the Blue Buttercream icing used on the outside of your Blue Ribbons and Ruffles Cake.
This icing on the cake is an American style buttercream icing using butter and sugar to make a sweet and smooth icing.
We are committed to delivering high-quality and delicious fresh baked treats and we apologise again that the icing on our cake fell short of our usual quality and experience.
I will be certain to log your feedback with the relevant teams for further review so we can improve on this for the future.
If you would like to discuss your feedback with our team directly, please do not hesitate to get in touch with us at hello@lolascupcakes.com.
Kind regards,
Great company to deal with
Great company to deal with, easy to order, great presentation and lovely cake
29 de junio de 2026
It was beautifully presented in the box…
It was beautifully presented in the box felt really like a kirthday gift it was truly truly scrumptious
26 de junio de 2026
Really lovely cake just as expected my…
Really lovely cake just as expected my third time purchasing.
23 de junio de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.