The woman with the headscarf greeted me warmly and made me feel right at home, eagerly helping me choose and recommending cupcakes. However, my experience with the manager was quite different. I order... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Day in London, so arranged to collect 2 cakes in Covent Garden, fresh berries cake and chocolate fudge cake, both were absolutely amazing, both fresh,moist and both tasted delicious, package was bri... Ver más
Ordered for our 90th celebration at recent exhibition. Wanted an impressive cake that was easy to serve and this was just perfect. Large scale,with bite service mini cupcakes that looked great... Ver más
Another brilliant cake (Victoria sponge) for my daughter's 8th birthday! I've been getting Lola's birthday cake for my daughter for the last few years which she absolutely loves. The cakes are always... Ver más
Información sobre la empresa
- Pastelería
- también en la categoría
- Panadería
- Panadería para bodas
- Servicio de pedidos de comida online
- Servicio de takeaway
- Tienda de cupcakes
Sobre Lola's - Lola's Covent Garden
Escrito por la empresa
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Escrito por la empresa
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Información de contacto
14-18 Neal Street, WC2H 9LY, Covent Garden, Reino Unido
- +44207 240 4249
4,7
Excelente
300 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
the actual store to pick it up was a…
the actual store to pick it up was a little awkward, as they don't have an inside bit. It is literally on the street and it was super busy!
29 de noviembre de 2025
Product experience very good
Product experience very good, but more Merchandise should be available (Tote bag etc.)
27 de noviembre de 2025
Lovely Service!
Pleasant service, and the cake selection was varied. Helpful and easy, and a great team member for a Sunday morning!
30 de noviembre de 2025
Absolutely delicious
Absolutely delicious, personalisation was perfect. A big hit in the office.
31 de octubre de 2025
Look of cake was great and by ordering…
Look of cake was great and by ordering at convent garden store all the wording could be added as on line it was not possible
Email for arrival and pick up from locker in the spires Barnet was very efficient
19 de octubre de 2025
Ordered the fudge chocolate cake for a…
Ordered the fudge chocolate cake for a birthday party, the cake was delicious !
13 de octubre de 2025
Cake was absolutely amazing
Cake was absolutely amazing. Raspberry and lemon, full of flavour, moist and very pretty. Wording was easy, cake ready for pick up and kept cool. Strong bag to carry it too. 70th birthday girl loved it!
18 de octubre de 2025
Lola’s never disappoints
Lola’s never disappoints. Their cakes are always fresh and there is a wide variety of flavours.
7 de octubre de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Never judge a book by its cover..
Never judge a book by its cover... hmmm something opposite here I would say. The cake decoration was beautiful with fresh fruits. yes, the cake look was beautiful - and I wish I could same the same for the content - sadly not - the sponge was dry, cream very 'buttery' and to be honest with you - nothing for me to say hmm even nice. I did not finish the slice. So no, sorry Lola's - I won't be buying again.
20 de septiembre de 2025
Respuesta de Lola's - Lola's Covent Garden
Hello Monica,
Thank you for taking the time to leave this review.
I am sorry to hear that you were not happy with your recent purchase. All of our cakes are baked fresh for delivery but we do advise to leave them at room temperature for 3 hours before serving, otherwise they can appear a little dry.
Please get in touch on hello@lolascupcakes.com if you would like to discuss this further.
Kind regards,
Chris
Delicious cupcakes that looked impressive at out event.
Ordered for our 90th celebration at recent exhibition.
Wanted an impressive cake that was easy to serve and this was just perfect.
Large scale,with bite service mini cupcakes that looked great and tasted delicious.
Was pretty pricey at £150, but was the best option I could find at short notice, with lots of options to Collect in London right up until 8pm at night.
16 de septiembre de 2025
Opinión espontánea
Ordered the fresh berry cake for…
Ordered the fresh berry cake for collection. Collection process was smooth and the attendant was lovely. Cake was so beautiful as always.
18 de septiembre de 2025
The cake was amazing
The cake was amazing, the person that gave us the cake was nice and friendly. She event wrote a little message on the cake
15 de septiembre de 2025
Visited London for my daughter’s…
Visited London for my daughter’s birthday and ordered the red velvet for her birthday. Let’s say there wasn’t much left!
13 de agosto de 2025
Beautiful and delicious birthday cake
Easy to order online and cake presentation was very pretty and tasted delicious. Great service overall.
9 de agosto de 2025
Eton Mess Cake
Love the cake it was amazing! So soft and the taste is so good. I highly recommend it.
16 de agosto de 2025
Yummy anniversary cake
Our gluten free & vegan lemon and raspberry cake was gorgeous! Simple but devine, and with a personalised iced message too it was perfect for celebrating my aunt and uncle’s 25th wedding anniversary 💛❤️🩶
9 de agosto de 2025
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.