Lola's - Lola's North Greenwich Opiniones 

147
TrustScore: 4.5 sobre 5

4,6

North Greenwich Underground Station (Street level concourse), 5 Millennium Way, SE10 0PH London, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Excellent service from the North Greenwich stall. Professional and efficient servers, highly commended. The mini cupcakes were a hit at work, too. Just wish they delivered!

Valorada con 5 estrellas sobre 5

Looking for a unique birthday cake, I discovered Lola's. Ordering and collecting were simple, and the shop was welcoming! Everyone commented on how tasty the cake (tropical opera cake) was. The mascar... Ver más

Valorada con 5 estrellas sobre 5

Ordering was easy, hard making a choice though, of all the gorgeous cakes! Collection was easy too. And the cake was absolutely delicious! We hadn't tried that flavour before but will definitely choos... Ver más

Valorada con 5 estrellas sobre 5

For my son’s 5th birthday party we’ve ordered medium rainbow cake! This is our family favourite option for any kids parties/events. The cake is super colourful inside with each layer coated in vani... Ver más


Información sobre la empresa

  1. Pastelería
  2. Panadería
  3. Tienda de cupcakes
  4. Servicio de pedidos de comida online
  5. Servicio de takeaway
  6. Panadería para bodas

Sobre Lola's - Lola's North Greenwich

Escrito por la empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito por la empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Información de contacto

  • North Greenwich Underground Station (Street level concourse), 5 Millennium Way, SE10 0PH, London, Reino Unido

  • +44203 318 5812

4,6

Excelente

TrustScore: 4.5 sobre 5

147 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(147)

5914 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

The cake was not fresh

9 de marzo de 2025
Logotipo de Lola's - Lola's North Greenwich

Respuesta de Lola's - Lola's North Greenwich

Hello,

Thank you for taking the time to leave us your feedback.

I am sorry to hear that you were disappointed with your cake.

I can assure you that all of our products are freshly made for the date of delivery.

We do advise to store our cakes in the fridge and to take them out at least 2-3 hours before serving to ensure they have enough time to soften up.

I will be sure to log your comments and pass the feedback onto the relevant teams for further review.

If you do wish to discuss this further, please feel free to email us on hello@lolascupcakes.com.

Best wishes,
Marta

Valorada con 5 estrellas sobre 5

Amazing

Amazing!
We bought two cakes for our sons birthdays! They were both amazing and a real success. We loved the fact that the cakes were exactly as advertised, with nice designs and great taste.

24 de febrero de 2025
Valorada con 5 estrellas sobre 5

Very convenient way of acquiring a birthday cake for a party!

This was a great solution for acquiring a birthday cake for our child’s birthday party, in the O2 on Greenwich peninsula. The ordering process was easy, and there were a range of tasty cakes to choose from. We could order online a few days in advance and then collect it on the day from the Lola’s kiosk at North Greenwich station. This was a much better option for us, than getting a shop bought cake (or making a home made one) and then travelling with it, in the Jubilee Line, to North Greenwich. The Lola’s Kiosk is less than 5 minutes walk from the O2. The cake was a nice size and good value for money. It tasted incredible. I usually don’t eat cakes, due to my fitness regime, but couldn’t resist a slice! We went for the chocolate fudge cake which we were able to order, with our child’s name on.

6 de enero de 2025
Valorada con 2 estrellas sobre 5

Served the wrong cupcake

The cupcake are nice but I was given a different flavour from what I ordered, which I only discovered when I came home and opened the box.

30 de diciembre de 2024
Logotipo de Lola's - Lola's North Greenwich

Respuesta de Lola's - Lola's North Greenwich

Hello Alexandra,

Thank you for taking the time to leave this review.

I am sorry to hear about this and I will be in touch with you to discuss this further.

Kind regards,
Chris

Valorada con 1 estrellas sobre 5

I had a very disappointing experience…

I had a very disappointing experience while shopping. I specifically asked the staff to remove one of 4 cupcakes. so my daughter could enjoy it immediately. Unfortunately, when she took it out, the cupcake broke, and to my surprise, she didn’t offer an apology—not even a hint of regret. Instead, she calmly proceeded to clean her tongs without acknowledging the situation. We were quite let down. As loyal customers who have always loved Lola’s cupcakes, this incident has truly changed our perception. I can’t see myself returning to the North Greenwich station branch again.

10 de noviembre de 2024
Opinión espontánea
Logotipo de Lola's - Lola's North Greenwich

Respuesta de Lola's - Lola's North Greenwich

Hello Chloe,

Thank you for taking the time to leave us your feedback.

I am sorry to hear about your experience at our north Greenwich store.

I believe you have sent us across an email regarding this and we are currently discussing this with you.

Please be assured, this has been logged with the relevant teams to be reviewed, as we do always want our customers to have a positive experience when visiting our stores.

We look forward to hearing back from you over email.

Best wishes,

Chloe

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más