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Lola's - Lola's North Greenwich Opiniones 

147
•
TrustScore: 4.5 sobre 5

4,6

Pastelería
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North Greenwich Underground Station (Street level concourse), 5 Millennium Way, SE10 0PH London, GB

•
+44203 318 5812

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Excellent service from the North Greenwich stall. Professional and efficient servers, highly commended. The mini cupcakes were a hit at work, too. Just wish they delivered!

Valorada con 5 estrellas sobre 5

Looking for a unique birthday cake, I discovered Lola's. Ordering and collecting were simple, and the shop was welcoming! Everyone commented on how tasty the cake (tropical opera cake) was. The mascar... Ver más

Valorada con 5 estrellas sobre 5

Ordering was easy, hard making a choice though, of all the gorgeous cakes! Collection was easy too. And the cake was absolutely delicious! We hadn't tried that flavour before but will definitely choos... Ver más

Valorada con 5 estrellas sobre 5

For my son’s 5th birthday party we’ve ordered medium rainbow cake! This is our family favourite option for any kids parties/events. The cake is super colourful inside with each layer coated in vani... Ver más

Información sobre la empresa

  1. Pastelería
  2. Panadería
  3. Tienda de cupcakes
  4. Servicio de pedidos de comida online
  5. Servicio de takeaway
  6. Panadería para bodas

Sobre Lola's - Lola's North Greenwich

Escrito por la empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito por la empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Información de contacto

  • North Greenwich Underground Station (Street level concourse), 5 Millennium Way, SE10 0PH, London, Reino Unido

  • +44203 318 5812

4,6

Excelente

TrustScore: 4.5 sobre 5

147 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(147)

5914 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

excellent dairy free, gluten free chocolate cake

Very convenient to pick up the cake at my tube station Lola outlet. Unbelievable how delicious the cake was- could not believe it was dairy free and gluten free. The raspberries balanced the richness of the cake. Service was excellent and very easy to order from the website.

11 de octubre de 2024
Valorada con 1 estrellas sobre 5

I had to return the cake

I had to return the cake, as little and very expensive.
I have been fully refunded.
Do not recommend the vegan options.

13 de octubre de 2024
Logotipo de Lola's - Lola's North Greenwich

Respuesta de Lola's - Lola's North Greenwich

Hello Vale,

Thank you for taking the time to leave this review.

I am sorry to hear that you were not happy with your recent order and I will pass this feedback onto our team.

I can confirm that we have processed a refund for your order as you were not happy on this occasion.

If there is anything else we can help with please get in touch on hello@lolascupcakes.com

Kind regards,
Chris

Valorada con 1 estrellas sobre 5

Went to collect the cake for birthday…

Went to collect the cake for birthday but shop was shut saying we will be back soon. After waiting for 15 mins noone came so we left, Later in the evening cakes went out of stock when we called so technically couldnt collect the birthday cake

11 de agosto de 2024
Logotipo de Lola's - Lola's North Greenwich

Respuesta de Lola's - Lola's North Greenwich

Hello Jaideep,

Thank you for taking the time to leave this review.

I am sorry to hear that out store was closed when you arrived. We do close some of our stores temporarily so our staff are able to take a short break in the middle of the day but I will pass this feedback on to see if we can improve this for the future.

If there is anything else we can help with please get in touch on hello@lolascupcakes.com

Kind regards,
Chris

Valorada con 5 estrellas sobre 5

Lovely service

The sakes assistant was so helpful and friendly. I was s bit indecisive but she didn't rush me not got impatient.

25 de junio de 2024
Valorada con 2 estrellas sobre 5

Not so fudge chocolate cake

Is a no for me for this chocolate cake. Not moist and sticky enough and it was meant to be fudge chocolate cake.

Two stars was for the nice & helpful staff

1 de febrero de 2024
Logotipo de Lola's - Lola's North Greenwich

Respuesta de Lola's - Lola's North Greenwich

Hi there,

Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff nice and helpful.

However, we're truly sorry to hear that the chocolate cake you received did not meet your expectations in terms of moisture and texture, especially since it was meant to be a fudge chocolate cake. Ensuring the highest quality and taste in our products is incredibly important to us, and we regret any disappointment caused.

Your feedback is invaluable to us, and we will certainly review our recipe and quality control processes to address any issues with consistency in our cakes.

We appreciate your honesty and the opportunity to improve. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out to us directly at hello@lolascupcakes.com

Warm regards,
Macy

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