Lomond Investment Management Opiniones 

212
•
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really helpful staff, particularly Gwyn, to guide you through the process and answer any questions while remaining flexible to meet your needs in a fairly niche situation as well as quick to respond.... Ver más

Valorada con 5 estrellas sobre 5

Lomond as a landlord agency have been great and have been extremely co operative and understanding in a pretty difficult period of my life, involving many factors including the flat. Joe Mariner from... Ver más

Valorada con 5 estrellas sobre 5

I live in a new building flat managed by Lomond. My property has been having several issues, sink leaking, toilet, shower, alarms etc. however everytime I call they answer and sort me out and all th... Ver más

Valorada con 2 estrellas sobre 5

Really poor. Some things are ok with them, like the defect reporting process but other things are awful. Communication is shocking! Big complaint currently is the £600+ gas bill we inherit... Ver más

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Información sobre la empresa

  1. Agencia inmobiliaria
  2. también en la categoría
  3. Agentes inmobiliarios

Escrito por la empresa

Welcome to Lomond Investment Management, with newly appointed Managing Director Hannah Farmer, from January 2026. Working with BTR (Build to Rent) and Single-Family Housing providers as well as individual and institutional investors. We mobilise, let, manage and sell portfolios and developments throughout the UK. Our tailored, all-in-one solution for lettings, management, block/estates management, and sales across the entire UK. No matter the size of your portfolio or geographical location, our dedicated account management team is here to assist you. We cater to Build to Rent and Single-Family Housing clients, as well as institutional and individual investors. With our innovative and personalised approach, we will help you maximise returns and minimise risks. Count on us as your trusted partner for all of your portfolio needs!


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

212 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 18% de las opiniones negativas

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3,8

Todas las opiniones

(212)

171 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lomond Property Investments were a…

Lomond Property Investments were a pleasure to deal with from start to finish. Their houses are smart and well positioned.
I’d recommend they in a heartbeat.

5 de julio de 2025
Opinión espontánea
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Respuesta de Lomond Investment Management

Thank you very much for your review. I am glad you've had a positive experience and that you could share that with us. It will mean a lot to the team!

Valorada con 1 estrellas sobre 5

Scam artists

Scam artists. Good luck getting in touch with them. Good luck getting your deposit back from them. Bring vaseline when dealing with them, youll need it.

1 de abril de 2025
Opinión espontánea
Logotipo de Lomond Investment Management

Respuesta de Lomond Investment Management

Thank you for your feedback. I would like to understand more on your experience so if you're happy to provide me your details so we can discuss further, that would be great.
Email kenny.ord@lomond.group.
Thank you.

Valorada con 4 estrellas sobre 5

Always a quick and timely response…

Always a quick and timely response either via call back or email.!
Have only been dealing with the company and Tia for around 5 months but always happy with the service they and her supply.!
The contractors they use GB Maintenance all know there stuff, polite, friendly and very respectful of our belongings and the property we live in.shout out to Gareth!

19 de marzo de 2025
Opinión espontánea
Logotipo de Lomond Investment Management

Respuesta de Lomond Investment Management

Hi Suzanne
Thank you for your review and glad to hear you are having a positive experience within the property. It's important that not just our property managers are attentive, but also our suppliers who provide some of the services we cannot, such as contractor repairs.
Thank you again for taking the time to review.

Valorada con 1 estrellas sobre 5

Truly shocking!

Truly shocking!! They took over Linley and Simpson without my knowledge, zero repairs carried out which nearly resulted in losing my tenant. Full management zero! I signed up for full management for repairs to be dealt within a reasonable time scale - 3 months later still nothing, my tenant had no heating or hot water! I paid for a contractor myself, as she contacted me personally! Rip off fees then told I have to pay £1008 to exit to go to reputable agency whilst the tenant is in situ otherwise they would serve her notice to leave the property. They have entered without permission, her personal belongings have gone missing and when I collected the keys and parking permits they just simply handed them over without even asking for proof who I was, DO NOT USE!! They have zero interest in properties just rip off fees for doing nothing! The property belongs to my late parents hence why I’m insistent it is cared for to high standard out of respect for them and also for my tenant and her family living there as it’s their home now, Andrew Sharp at Horsforth is so rude and arrogant whilst I was attending hospital appointments, I paid their rip off fees on 3rd April, no invoice just a link I can’t access. Thankfully I have a brilliant accountant that has contacted Hm Customs on my behalf re no invoice

3 de abril de 2025
Opinión espontánea
Logotipo de Lomond Investment Management

Respuesta de Lomond Investment Management

Hi Kerry
Thank you for your review and I am sorry to hear of your negative experience.
The above relates to one of the Lomond brands, Linley & Simpson. We are Lomond Investment Management, which is a section of Lomond, but not Linley & Simpson.

Valorada con 1 estrellas sobre 5

Really poor experience to date

Really poor experience to date. New build house had multiple issues which took too much chasing and multiple days to sort out security issues.

Forced to use a portal for issues, our property manager seems to ignore it. I had to call him and tell him that I’d raised multiple issues.

Property manager extremely unresponsive. Never acknowledged inventory updates, nor multiple emails. Has taken a lot of time and effort for simple things.

22 de abril de 2025
Opinión espontánea
Logotipo de Lomond Investment Management

Respuesta de Lomond Investment Management

Dear Adam
I hope you are well.
Thank you for your review and I am sorry for the above experience you have had. Do you mind popping me an email (kenny.ord@lomond.group) with some brief details of the issues you've experienced, including your property address, so that I can investigate and understand how we can improve your experience, moving forward?
Look forward to hearing from you.

Valorada con 5 estrellas sobre 5

Quick service

Tia, our property manager has been very helpful, our property had a few minor issues (sink drainage issue etc) she arranged fixes very quickly which left us feeling appreciative.

7 de abril de 2025
Opinión espontánea
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Respuesta de Lomond Investment Management

Thank you for the review. Delighted to hear you've received excellent service relating to the management of your property!

Valorada con 5 estrellas sobre 5

Outstanding company

Outstanding company, first dealt with Tia Clarke who has been nothing short of amazing since my dealing with Lomond. I have then expanded through the company with regular use from Phil, Parham, George, Nichola.

I cant recommend this company enough, they are the perfect client a company like mine could wish for!

They are a credit to Lomond

1 de marzo de 2025
Opinión espontánea
Logotipo de Lomond Investment Management

Respuesta de Lomond Investment Management

Great feedback about our impressive PM team. Glad we've built up a strong working relationship with you as our supplier, which helps us both achieve our goals.

Valorada con 5 estrellas sobre 5

Phil M The Hero Of Lomond PLL

Ok so I just talked to a Phil M on the phone from Lomond regarding a sensitive issue that Me and my family where a little worried and concerned about but then comes along Phil M to save the day and put everything at ease, I'm going to say his professionalism and empathy regarding the situation was amazing and Lomond are so lucky to have someone like that on there team and if I was the higher ups of Lomond I would be giving Mr Phil M a raise or least a crate of his favourite beer as he is the sort of guy you wont when it comes to customer care. Thanks Phil M

25 de marzo de 2025
Opinión espontánea
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Respuesta de Lomond Investment Management

What a great way to start the week! Thank you for the feedback Richard. Phil is an excellent PM and we're delighted to have him; this made his day!

Valorada con 5 estrellas sobre 5

Lomond is the best agency I have had so…

Lomond is the best agency I have had so far. They are very professional and helpful with all my requests, very reliable to rent with. Our property manager Iqra was really helpful during our process of checking in and out. Recommend to everyone.

6 de marzo de 2025
Opinión espontánea
Logotipo de Lomond Investment Management

Respuesta de Lomond Investment Management

Thank you for the feedback! Iqra will be delighted to hear that you were so impressed with the management of your tenancy. Wishing you all the best in the future.

Valorada con 5 estrellas sobre 5

British Gas problem resolved

Lomond have been very helpful in dealing with my property. I am particularly grateful for the work done by Iqra Mubashar who promptly and efficiently resolved a problem with British Gas, resulting in the cancellation of their invoice. Great work, Iqra and thank you!

15 de enero de 2025
Opinión espontánea
Logotipo de Lomond Investment Management

Respuesta de Lomond Investment Management

Great feedback, Peter. Thank you for taking the time out and delighted to hear Iqra has done a fantastic job on the management of your property.

Valorada con 5 estrellas sobre 5

Praise for Arcan

I’d just like to say how delighted I have been with the support of Arcan Alaneeze - he has helped me through a difficult time in my tenancy and has shown patience, empathy and genuine care.

He always calls when he says he will, he gets results and follows through on commitments, and is friendly and courteous throughout.

I hope his manager gets to read this and realises what a talent you have on your team!

7 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is the best property agent in Uk, South Yorkshire

This is the best property agent in the UK.
I would say they gave me peace of mind and in less than 2 years I was able to save for my own property.
Please recommend this company to everyone.
George Burkett and the rest of the team was very helpful.
If there is anything more than 5 ⭐️⭐️⭐️⭐️⭐️ is what I would give because is what they deserve.

1 de enero de 2025
Opinión espontánea
Logotipo de Lomond Investment Management

Respuesta de Lomond Investment Management

Thank you for your lovely review, Rob. I am glad that you enjoyed your property during the time with us and that George and the team have done a great job. Best of luck with your new home and Happy New Year!

Valorada con 5 estrellas sobre 5

Iqra

Iqra Mubashar

18 de diciembre de 2024
Opinión espontánea
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Respuesta de Lomond Investment Management

Thank you for the review Jack. Good to see that all you need to say is that Iqra is a 5 star Property Manager!

Valorada con 5 estrellas sobre 5

Very happy with the communication I…

Very happy with the communication I have with the team when dealing with the rental properties.

17 de diciembre de 2024
Opinión espontánea
Logotipo de Lomond Investment Management

Respuesta de Lomond Investment Management

Thank you for the review Kelly. Glad to hear that dealing with our team has been easy and you've received good communication!

Valorada con 5 estrellas sobre 5

Iqra

Iqra

Iqra has been extremely helpful and diligent in sorting out a difficult issue for me.
In a world of push buttons options it is a pleasure to deal with a competent helpful human being !

12 de diciembre de 2024
Opinión espontánea
Logotipo de Lomond Investment Management

Respuesta de Lomond Investment Management

Hi Andy, Great to receive the below feedback for Iqra. Glad you have had the benefit of her management and thank you again for sharing your positive experience.

Valorada con 5 estrellas sobre 5

Since the takeover of Emerald Prsim by…

Since the takeover of Emerald Prsim by Lomond, Iqra Mubashar has done a fantastic job of providing continuity during the transition period. I was initially caught off guard when this happened. However, when my long-contact, Jon Constantine left the company, Iqra dove-tailed into the position miraculously and has always been there to help through any issues around the management of our property. Thanks.

14 de diciembre de 2024
Opinión espontánea
Logotipo de Lomond Investment Management

Respuesta de Lomond Investment Management

Gerry, really great to receive feedback on the service you have received as one of our valuable landlords. Looking forward to continuing the services provided by Iqra and Lomond.

Valorada con 4 estrellas sobre 5

Thanks to Irqa and Greg

Thanks to Irqa and Greg. Both doing a great job for us.

14 de diciembre de 2024
Opinión espontánea
Logotipo de Lomond Investment Management

Respuesta de Lomond Investment Management

Damien, Thank you for your review of both Iqra and Greg. Great to hear they've both been great property managers for you in your time with Lomond. Looking forward to them both continuing their positive work on your portfolio.

Valorada con 5 estrellas sobre 5

Iqra @ Lomond is a fantastic property…

Iqra @ Lomond is a fantastic property manager. She always goes out of her way to problem solve for us. Assisting with every issue, small or large. I feel really well looked after in her capable hands and know that we will always be taken care of. A key component to a good rental experience.

13 de diciembre de 2024
Opinión espontánea
Logotipo de Lomond Investment Management

Respuesta de Lomond Investment Management

Dear Sari,
Thank you for your review. Really great to hear that Iqra is looking after the management of your property and that you are happy with the service you are receiving!

Valorada con 5 estrellas sobre 5

Thank you James!

If your property manager is James Crocker, you are in good hands. My experience with Lomond has been great solely down to a responsive, proactive and thoughtful property manager who always does his best to provide a great service. He dealt with me being stressed in a very calm and gentle manner which I appreciate so much.

12 de diciembre de 2024
Opinión espontánea
Logotipo de Lomond Investment Management

Respuesta de Lomond Investment Management

Dear Chiedza
Thank you for your review.
It's great to hear you are having a great experience as one of our tenants and am I delighted to hear of the specific recognition towards James. Thank you!

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