London Diamonds Official Opiniones 368

Amazing service, and even better results. Definitely recommend to anyone, you’ll not be disappointed!

LD are revolutionising diamonds for the consumer. No gimmicks, real value with an actual human touch! Their team delivered excellent craftsmanship and showed a genuine drive to deliver the best outcome for my engagement ring. I truly believe they are the future model for diamonds, and not taking them on is choosing to be stuck in the past. They do not disappoint, five stars all around.

Genuinely the best group of people I have ever had the pleasure of talking to! These guys are TOP, extremely patient, do not push or rush you and listen to exactly what you want. These guys set the standard of what customer service should be, they should write a book on it, its a shame you cant propose more than once because I would use them every time! Honestly great job guys and thanks for making the experience 10/10. HIGHLY recommend

Wonderful people to deal with

Very patient and great quality

Miranda and the team were extremely helpful right from our first interaction. I had many questions which were answered quickly and in detail. My girlfriend was delighted with the ring. I would not hesitate recommending London Diamonds to anyone.

Absolutely thrilled with my ring!
Thank you so much James and the team
Everything was so easy, the what’s app chat which I first contacted you on was always answered promptly, any questions I asked were answered honestly.. I asked if it was possible to have it ready for a special occasion which was just under the time frame stated and you never over promised, but assured you’d try your best to get it to me by then, which you did and I’m So grateful for that!
You sent different photos to help guide me with my choices. I really liked the way payments were made in stages as the process went along and the postage and packaging were so well thought out (you’d never guess there was a ring inside) until you opened the box and then wow! The beautiful packaging matching a beautiful ring! I’m
So very happy with my ring and have had so many compliments so thank you again
Alison

It's been such a pleasure to deal with the LD team. I had been having a stressful experience with other retailers and was going down a rabbit hole trying to choose and design my dream ring. So I was absolutely delighted when I found LD. James, Miranda and Louis completely took care of me, gave me helpful guidance on the design and sourced the most beautiful diamond for my ring. The end result is absolutely breathtaking. Highly recommended.

Michelle

Couldn’t recommend enough! Communication was 10/10 and they are professional. The engagement ring I purchased was unreal quality, my fiancé is over the moon.

Its been a few years since I bought an engagement ring for my fiance.

LD made a difficult task easy and my fiance loves it

After myself getting the size wrong and needing a stone replacement recently I can only praise LD for how they have dealt with me . Efficiency and speed is definitely key with these kind of things and the nailed it

Will be using these guys for anything diamond related!

Fantastic service and communication throughout! James was a pleasure to deal with and extremely helpful

I’ve been in contact with London Diamonds for a while asking questions on and off over a period of months. There was never ever once any pushy sales patter just full truthful honesty and great recommendations. I was going to go for a bigger ring and was told there wasn’t much in it and wouldn’t be gaining much in terms of size. When I received it. Wow, I couldn’t give any words it’s the most cleanest, sparkly ring I’ve ever seen. The spec of it is incredible. They take huge care checking every diamond used to ensure you get the best diamond possible which is so uncommon what jewellers are doing that nowadays!? I knew what kind of ring my partner wanted but they helped me massively. I didn’t know what ring size my partner was and sent in loads of photos of her hands in secret from her and they got it absolutely spot on. They really know their stuff and sizing! I wanted it as a surprise while we went on holiday and they got the ring made all in time for a specific date. At first I was quite hesitant of going with a fairly newly established company with just social media and no big name shops anywhere. But seriously it’s a no brainer go with these guys. If you want the most fantastic ring of the highest quality for a very reasonable price just do it. We compared my partners ring to others in shops recently any nothing came close to the size quality or sparkle to her one! We are definitely coming back for our wedding bands. Super helpful people and fantastic company. Keep it up!

This is my 2nd time getting a ring from LD. Their service is impeccable, really quick responses. The quality of the rings are flawless. I get so many complements on my rings. Special thanks to James for his great customer service. Will be back soon, many thanks.

I wanted a diamond pendant for my daughters 40th Birthday....
I had been following London Diamonds for over a year now. I decided this was definitely where I wanted to buy it.
Miranda was amazing. So helpful and understanding of my needs and went beyond to make things just right. The service was first class. The pendant is stunning and I am sure my daughter will love it too.
I will certainly be buying again from London Diamonds...I cant recommend them enough.
Thank you Miranda.

Flawless service and an even more stunning ring!

This is my second time buying from James and his team, and once again they exceeded every expectation. From the moment I asked James to source a diamond ring, he made the entire process effortless. He kept me in the loop at each step, welcomed every “silly” question with patience, and offered clear, professional guidance that left me completely at ease.

The ring itself is amazing— even more radiant in person than in the photos/videos—and a testament to the care James takes in selecting quality stones. His transparent communication, genuine enthusiasm, and attention to detail prove that customer satisfaction is his top priority.

If you’re looking for a trustworthy jeweller who delivers exceptional pieces and truly values long-term relationships, look no further. I’ll happily keep coming back to James for future jewellery purchases, and I can’t recommend him and his team highly enough.

Outstanding service from London Diamonds. My Fiancé had bought my engagement ring from here. I needed it resized half a size down and this was very easy to organise, turn around of a week (including postage each way) and free! I also attended the pop up to choose my wedding ring which is equally gorgeous. The team have been incredibly helpful through out the whole process. Highly recommend.

After following on Instagram for a few years, I bought my wedding ring from LD and received excellent service throughout the purchase. Before ordering, I asked for some advice on the best ring to fit alongside my engagement ring, they responded super quickly and gave honest advice to go for the slightly smaller stones - despite this being a lower priced ring - most jewellers would without doubt recommend the more expensive either way so from this point, I knew LD were the ones to buy from. Once ordered, they kept me informed with progress of making my ring and it was dispatched and delivered very quickly. On arrival it was perfect. Unfortunately after some months of wear, some how I managed to lose a diamond from the band so I got in touch and they fixed it for me at no cost, zero hassle whatsoever which is such a nice experience when I was upset over losing the diamond. I would highly recommend to anyone looking to purchase engagement/wedding rings or other jewellery.

I don’t usually leave reviews, but James and the team at London Diamonds genuinely deserve the highest praise.

I bought my wife’s engagement ring from them, and we returned for both of our wedding bands — and I wouldn’t dream of going anywhere else. The quality, the service, and the care they put into everything is second to none.

What truly makes this experience stand out is James himself. He goes above and beyond — not just during business hours, but outside of them too. I’ve messaged him on WhatsApp at random hours with questions or updates, and he’s always been quick to respond, polite, helpful, and genuinely invested. You never feel like just another customer — he makes the whole process feel personal and stress-free.

Even after the sale, their support is unbelievable. My wife had an accident where her ring got caught in a door and was damaged. James and the team fixed it for us — at no cost — even though it must have been expensive for them to put right. No fuss, no back and forth — just sorted, because they truly care about their customers.

If you’re looking for people you can trust with something as important as engagement or wedding rings, stop searching — London Diamonds is the one. Honest, kind, responsive, and excellent at what they do.

Really excellent, personalised service - you can truly design any ring you desire! Couldn’t recommend more

James and his team was incredible from start to finish. Never pushed for a sale and nothing was ever too much. Super happy with the ring and so was my partner. Couldn’t recommend them enough for your next diamond jewellery.

Where do I start

I messaged London Diamonds asking about a specific ring which wasn't advertised on their website. I had a reply back from James within 30 minutes saying they could do the exact ring I wanted. Unfortunately I wasn't 100% sure what ring size my "now fiancée" was. After sending over some pictures of my girlfriend showing her hands and a rose gold ring she wore, James worked his magic and let me know what he thought her ring size would be.

After that the ring was made and the rest is pretty self explanatory, I proposed to my now fiancée who was over the moon both from the proposal but how stunning the ring was. It fit perfectly!

I never had any doubts who I would go with when buying the engagement ring, London Diamonds are superb at what they do and I will be forever singing their praise!