London Diamonds Official Opiniones 366

TrustScore: 5 sobre 5

5,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

James and the team demonstrated nothing but excellence throughout the process of designing my fiancée’s engagement ring. James walked us through the process and showed us a huge number stones with di... Ver más

Valorada con 5 estrellas sobre 5

My fiancé bought my engagement ring from London diamonds, and it’s absolutely stunning. I’m always getting so many compliments on how lovely my engagement ring is and how sparkly the diamond is. I hav... Ver más

Valorada con 5 estrellas sobre 5

Thanks so much James for the brilliant customer service (as always) and for the speedy delivery of the rings and even the box! Honestly so glad to have gotten use - defos the best company out there as... Ver más

Valorada con 5 estrellas sobre 5

My boyfriend got the ring from London diamonds and all I can say is it’s beautiful! He was very unsure about the process but they helped guide him through. They gave clear advice, were happy to make c... Ver más

Información sobre la empresa

  1. Joyero
  2. Distribuidor de diamantes
  3. Diseñador de joyas
  4. Grabador de joyería
  5. Fabricante de joyas
  6. Joyería

Sobre London Diamonds Official

Escrito por la empresa

Bespoke ring Quote Engagement Ring Collections Wedding & Eternity Rings Why Choose Us?

London Diamonds Official is now on Trustpilot!

Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)

London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.

The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.

London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.

In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.

We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.

We pride ourselves on being transparent and there is never any pressure or rush to commit.

We’ll be ready when you are to make your perfect bespoke diamond engagement ring.

The Perfect Engagement Ring. Without the Hassle.

Escrito por la empresa

No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
Just beautiful rings and the most responsive service you've ever received.

The LD Lifetime Warranty

No charges for resizing, servicing or repairs. Ever

We NEVER charge for repairs or tiny missing diamonds.

Other jewellers said we were crazy to offer this back in 2017.

Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.

90% of damaged rings are from being squashed in a door or being worn at the gym.

If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!

If your ring is not salvageable, we'll build you a new setting for what it costs us.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

366 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Where do I start

Where do I start

I messaged London Diamonds asking about a specific ring which wasn't advertised on their website. I had a reply back from James within 30 minutes saying they could do the exact ring I wanted. Unfortunately I wasn't 100% sure what ring size my "now fiancée" was. After sending over some pictures of my girlfriend showing her hands and a rose gold ring she wore, James worked his magic and let me know what he thought her ring size would be.

After that the ring was made and the rest is pretty self explanatory, I proposed to my now fiancée who was over the moon both from the proposal but how stunning the ring was. It fit perfectly!

I never had any doubts who I would go with when buying the engagement ring, London Diamonds are superb at what they do and I will be forever singing their praise!

12 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

My husband helped our son to surprise his girlfriend. It was all to be kept secret. With the help of Miranda this was achieved. The professionalism and friendliness was perfect. Miranda went above and beyond to make it happen! The ring is absolutely stunning. Came beautifully packaged. And the icing on the cake was when she said YES! 🥂💍🥂

12 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible Service - Ditch the high street!!

James and The Team at LD have been great with us over the past couple of years. I originally found them on Instagram, as I was looking for ideas for an engagement ring. James really helped me a lot as I was a bit out of my depth when it came to designing and choosing a ring. The main thing for me was that the team weren’t pushy and didn’t press me for the sale, I was allowed to make a decision in my own time. After I proposed, we ended up going down to London to visit them, so me and my partner could choose our wedding bands. Once again, top service. The after-sales support from The Team was superb as well - they recently repaired and tidied up our rings after nearly a year of wear and tear, at no extra cost.

Honestly, I couldn’t recommend London Diamonds enough. I’ve already guided my friends to them and I will definitely be using them again in the future.

Thanks again for everything.

From, Dimitri.

9 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had the pleasure of dealing with…

I had the pleasure of dealing with James, from the start he went out of his way to answer any queries and questions & offered so much helpful advice, the process from to start finish was amazing, the ring is perfect & partner Emma is over the moon, thank you so much James for all your help!

10 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

London diamonds are simply amazing

London diamonds are simply amazing. Since my husband bought my engagement ring which I was absolutely delighted with and totally in awe of the design process when he shared it with me, they have continued to offer excellent service. So much so we bought our wedding rings from them and also diamond earrings and pendant necklace. Most recently I had to have my rings cut off (due to pregnancy) and they have repaired for free as part of their life time guarantee. We recommend them to all our friends and know 2 of our friends have also bought engagement rings from London diamonds. They really are the best!

3 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic team & company!

Thank you so much to James & all the team at LD!

I followed LD for years on Instagram and I was over the moon when my fiancée proposed with one of their rings, he said they were so helpful picking the right one! I had a gorgeous platinum ring however I have been given my late moms wedding ring after she passed which I want to use as my wedding band however it’s yellow gold. I reached out to James for some advice and he told me they could coat my engagement ring in yellow gold to match and he said they would sort it all for me with no charge, I was so happy. I sent it off to be resized also and it came back today and I couldn’t be happier! It looks perfect with my mom’s band and I can’t wait to wear them together on our wedding day. Their customer service has been outstanding and I would recommend everyone to use them! Keep up the amazing work guys :D

4 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

My dream ring

Thank you so much to James and team for making my beautiful ring. Honestly 5*service from our first conversation until ring collection - presented in a stunning box. Also, comes with the added reassurance of a lifetime guarantee.
K.S

30 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The customer service sparkles!

A massive thank you to James and LD for the most beautiful ring. It is absolutely stunning - and so shiny that I now don’t need my phone torch anymore for the dark :) Both myself and my partner are over the moon with it. Even the packaging was just lovely.

You can tell how much thought and effort goes in to every step of the process with LD. The help, advice and humour along the way has been brilliant, the service just faultless, and LD’s ethos and values shine through every communication.

We got the impression LD was going to be the right choice for us from following their insta account for a few months and they have very happily proved us right :) Thank you so much again, James and team!

29 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impeccable

From start to finish, everyone involved made this happen. Left it a little late ordering before our big trip but they managed to pull it off. My partner couldn't be happier with the ring and neither can i. This is what a quality buisness looks like. Customer service and incredible items.

27 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service was excellent

Customer service was excellent. All our questions answered very quickly and good recommendations were given.
Price and quality of the rings are excellent. We are very happy we chose London Diamonds. I will definitely recommend to friends and family
Delivery was when they said, I have a very happy wife and I’m happy as the whole buying experience was made easy

22 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing craftsmanship and service!

James and the team made both of our rings for our wedding and also my partners engagement ring. The rings are incredible and the service has been amazing. Nothing was ever too much at any step of the process! Would highly recommend. Thanks again!

24 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

5* Service from London Diamonds

I’ve been dealing with London Diamonds Official since 2023 when I first ordered my
Engagement ring from them. The service is 5* and the communications is 5* too. I’ve had the ring resized twice free of charge. I could not fault them, James has been a credit all throughout the experience.

16 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ring stone replacement and cleaning

I sent my wedding band for a stone replacement and cleaning 7 days ago via post. I received it today and omg it looks literally brand new. I regret not sending my engagement ring as well for cleaning ! I can’t wait to get that cleaned as well by LD. Both rings were purchased from them and it’s been 10/10 service since then at no extra cost! 😍 it’s been about 3years now!

15 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

Really easy process and the customer service team kept me updated along the way, thanks to Miranda for dealing with all my questions. Along with that the product is amazing and looks exactly what I wanted.

14 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

London Diamonds is a remarkable…

London Diamonds is a remarkable company. They made my fiancés engagement ring last year and the service was unbelievably good. The ring and diamond were beautiful in every sense and it was a pleasure to deal with the company. They even refurbished my fiancés late mother’s wedding ring in preparation for our nuptials with no charge. I cannot recommend them highly enough and it’s a great shame that more companies do not lead by their example.

3 de junio de 2024
Opinión espontánea
Logotipo de London Diamonds Official

Respuesta de London Diamonds Official

Thank you so much and much appreciated

Valorada con 5 estrellas sobre 5

I highly recommend London Diamonds…

I cannot recommend London Diamonds highly enough!
Their service has been perfect from ordering on line through to delivery. Communications were excellent and they even managed to get it made and delivered for a special day.
Miranda has been my point of contact throughout and nothing was too much trouble. A delightful company to deal with.
Now the ring… WOW!! It surpasses my expectations and it is truly stunning! I’ll never shop anywhere else now!
Thank you London Diamonds 💎

7 de mayo de 2025
Opinión espontánea
Logotipo de London Diamonds Official

Respuesta de London Diamonds Official

Thank you so much Corrine and so glad you loved your new ring so much, it was a pleasure to make it for you

Valorada con 5 estrellas sobre 5

A huge thank you to James!

A huge thank you to James, who managed to not only source me the perfect ring but also to have it delivered to me in such a tiny time frame. Exceptional service, quick, helpful responses, and the stunning jewellery speaks for itself!

6 de mayo de 2025
Opinión espontánea
Logotipo de London Diamonds Official

Respuesta de London Diamonds Official

Thank you so much Amy

Valorada con 5 estrellas sobre 5

I cannot thank them enough

I cannot thank them enough. Wanted a ring to commemorate my mum who I lost and wanted a ring that sparkled like she did

Super slick process, James was beyond professional, will recommend them everywhere I can and I've had nothing but compliments about the ring

2 de mayo de 2025
Opinión espontánea
Logotipo de London Diamonds Official

Respuesta de London Diamonds Official

Thank you so much Wendy

Valorada con 5 estrellas sobre 5

Sent my ring for servicing/cleaning

Sent my ring for servicing/cleaning. I dropped my ring off & they have serviced/cleaned & posted it back to my home address after only 4 days.
Faultless service from LD, very pleased! Thank you

3 de mayo de 2025
Opinión espontánea
Logotipo de London Diamonds Official

Respuesta de London Diamonds Official

Thank you Abbie!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más