The London Orthotic Consultancy Opiniones 

24
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thank you At 3 years old our son underwent a major surgery in hope that he would walk. Six months on and he was still unable to stand independently, even in the orthotics he was wear... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was first seen by Mr. Saeed when my baby was about 5 months old. He carried out investigations and gave me excellent advice on what we should do. The advice was non-obligational but very helpful and... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The treatment I have received from this company is appalling. Three times I have been left in agony because the consultants have made insoles for my shoes incorrectly. And at the HUGE c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I totally recommend the LOC for encouragement to walk By Jack who makes me feel that I will eventually manage to walk unaided . The fact that any alterations are done at the clinic makes a gre... Ver más

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Información sobre la empresa

  1. Servicio ortótico y protésico

Escrito por la empresa

We’re proud to be one of the UK’s only independent orthotic clinics that both manufacture and fit orthotics entirely in-house. And now, we’re officially Made in Britain accredited—recognition of our commitment to quality and local craftsmanship The London Orthotic Consultancy (LOC) was established in August 2004, by four clinicians who originally worked within the NHS at the same London hospital. They ran a successful orthotic department that gained a worldwide reputation as a centre of excellence in the field of rehabilitation. While three of the founding clinicians are still working for LOC, the team has expanded to eight clinicians, nine full-time admin staff and eight highly skilled orthotic technicians. All of our clinicians are fully qualified professionals and registered with the Health and Care Professions Council (HCPC) and are members of the British Association of Prosthetists and Orthotists (BAPO). As such, we adhere to a strict code of conduct and ethics, as laid down by BAPO. The clinical needs of our patients are always our first priority, so we can ensure the highest level of clinical care is provided.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

24 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(24)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Massive Quality of Life Improvements and Progress

I've been needing orthotics since literally before I can remember but only in recent years have I been making it my personal responsibility. 3 years ago I had an appointment with Jack and not only did he upgrade my current brace to one that would actually *improve* my quality of life instead of just maintain but he took the time to answer and explain any questions I had and looked at the effectiveness of other measures I take. Recently, I have had another appointment to find greater progress in the last 3 years than I've had until that point. I am so grateful for the quality of life improvements granted by London Orthotics

16 de junio de 2025
Opinión espontánea
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Respuesta de The London Orthotic Consultancy

Hi Ben,

Thanks so much for your lovely review. It’s really great to hear that the orthotics have made such a difference, and that you’ve felt real progress over the past few years. Jack will be really pleased to know he’s been able to help. We’re glad you’ve felt supported and listened to, it’s exactly what we aim for. Thanks again for taking the time to share your experience.

Warmest regards,
The LOC team

Valorada con 5 estrellas sobre 5

Forward-thinking, quality product and customer-centric

I have been coming to the London Orthotic Consultancy for 20+ years and have been seen to by a number of different consultants in that time. The longevity of my relationship with them is testament to the quality of orthotics and the service they provide, enabling me to maintain a healthy and active lifestyle. Technology in this industry changes so quickly and LOC ensure that they are on top of that, transferring any medical advances in this space straight on to their patients.

22 de mayo de 2025
Opinión espontánea
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Respuesta de The London Orthotic Consultancy

Hi Mia,
Thank you so much for your kind words and continued trust over the past 20 years. We're truly honoured to have supported you throughout your journey and to hear that our orthotic care has helped you stay healthy and active.
We're always working to make sure our patients benefit from the latest clinical advances and innovations, so it's wonderful to know that this commitment has made a difference for you.

Warmest wishes,
The LOC team

Valorada con 5 estrellas sobre 5

Excellent Understanding & Professional Service

I have been seen by LOC Kingston, specifically by Jack Choong for custom made Ankle Foot Orthosis and trainers / shoes to fit alongside them.

My experience since my initial telephone consultation with Jack in late January 2025 to gain an understanding of myself potentially wishing to be seen by LOC Kingston to present having attended the clinic on a number of occasions has been very positive.

I was struggling for over a year and a half in light the most current NHS provided AFOs and trainers having caused myself pain and discomfort.

Jack has kindly taken the time whilst also having taken consideration to small details that might have contributed to the pain and difficulties experienced with the NHS provided AFOs.

The custom made AFOs provided by Jack has not only successfully allowed for the prolonged pain and discomfort to be resolved but has also allowed myself to have better balance and most importantly to slowly regain the confidence to walk short distances completely unaided.

I look forward to continuing to attend LOC in the very near future whilst also highly recommending them.

30 de abril de 2025
Opinión espontánea
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Respuesta de The London Orthotic Consultancy

Hi Nishi,
Thank you so much for sharing your experience. We’re delighted to hear that Jack and the team at LOC Kingston have been able to provide you with the comfort and support you needed, especially after your previous challenges. Helping you regain confidence and improve your mobility is exactly why we do what we do. We look forward to continuing to support you on your journey and truly appreciate your recommendation.

Best wishes,
- The LOC team

Valorada con 5 estrellas sobre 5

Excellence

It has been three years now since my wife is going to LOC in Kingston. She is a stroke survivor with hemiplegia and needs adapted footwear and corrective anke-foot orthosis to be able to walk. The clinic and staff are absolutely fantastic and their forethought is improving the lives of those in need. My wife is seen by Jack Choong whom we highly regard for his professionalism. From the initial assessment to thorough understanding of post-stroke challenges he has tailored his approach based on my wife's specific situation and the results are amazing. With regular assessments and adaptations spasticity , foot drop and gait are continuously improving. Recently she had the opportunity to trial the Agilik- an exoskeleton that we hope will further enhance her quality of life. Big shout out to Beverly too who always make children and adults feel welcome.

24 de abril de 2025
Opinión espontánea
Logotipo de The London Orthotic Consultancy

Respuesta de The London Orthotic Consultancy

Thank you so much for your lovely review. We're thrilled to hear about your wife's progress and how much Jack's support has helped along the way. It’s great that she's had the chance to trial the Agilik too - we hope it makes an even bigger difference for her!
We'll be sure to pass your kind words on to Jack, Beverly, and the rest of the team. Thank you for trusting us to be part of her journey.

Warmest regards,
- The LOC team

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