Horrible customer service. I received the wrong order, was promised a £20 gift card as a gesture of goodwill, and then had it deactivated without this ever being made clear to me beforehand. Despite i... Ver más
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Consulta las opiniones de los clientes
Genuine review on years of experience with the same braider. I usually almost always get knotless braids. Recently, I tried the Spanish curl braids provided by Lopelocks, and I was so impressed – the... Ver más
La empresa ha respondido
Speedy delivery & really helpful when I had questions regarding what hair to purchase. Hair is very good quality too! Will deffo only be purchasing braiding hair from lope locks going forward. I have... Ver más
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Delivery didn’t take too long. The hair is amazing. I purchased the Spanish curl braiding hair and I am in love. It’s so silky and doesn’t matte together. Curls are super defined even after cutting. T... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de productos capilares
- también en la categoría
- Proveedor de extensiones de cabello
Escrito por la empresa
LopeLocks UK is your go-to destination for premium hair extensions, wigs, and braiding essentials. We specialise in high-quality, ethically sourced hair products that empower you to express your unique style with confidence. Whether you're a professional stylist or a hair enthusiast, we provide top-tier products that cater to your needs.
Información de contacto
85 Great Portland Street , W1W 7LW, LONDON, Reino Unido
- hello@lopelocks.com
- lopelocks.shop
4,1
Muy bueno
67 opiniones
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Friendly and professional
My hairdresser consistently impresses me with her exceptional skills. She effortlessly translates my ideas into fabulous hairstyles, showcasing both speed and professionalism. What sets her apart is the meticulous attention she dedicates to perfecting every detail, ensuring the end result is nothing short of perfection. Highly recommend!
25 de febrero de 2024
My second order with Lope and not my…
My second order with Lope and not my last.Ordered Kanakelon hair and it is beautiful and soft. Lope delivered this on my door step at the stipulated time, the hair was beautifully packaged. There was a note and a gift inside which I found thoughtful. I highly recommend her.
11 de enero de 2024
Opinión espontánea
Respuesta de LopeLocks UK
Thanking you for shopping with us 😊
Excellent quality and customer service!
20 de julio de 2023
Opinión espontánea
Their braiding hair is very beautiful
Their braiding hair is very beautiful! The colors are true to their Instagram page which is very helpful! They also have great customer service and appreciation. I purchased 2 packages of Champagne and the color was very pretty. I look forward to trying out more colors.
24 de octubre de 2023
Respuesta de LopeLocks UK
Thanking you for trusting & supporting our business!
Respuesta de LopeLocks UK
Thanking you again for shopping with us
Fantastic quality - Fast delivery
Lovely hair amazing quality with no shedding. Will definitely buy again
3 de octubre de 2023
Amazing quality
Easy online ordering process, speedy delivery and brilliant customer service. The hair quality is amazing.
19 de agosto de 2023
Amazing customer service
Amazing customer service. I DM’d them a question on Instagram and not only did they respond quickly but they also provided practical help. They went above and beyond. They kept me up to date during the shipping process. When the hair arrived, I was amazed by the quality. Beautiful hair. Beautiful company!
15 de agosto de 2023
Opinión espontánea
Respuesta de LopeLocks UK
So glad you had a pleasant shopping experience & thanks again for shopping with us !
Team LopeLocks
Respuesta de LopeLocks UK
Thanks for shopping with us
First time ordering
First time ordering. I ordered a transparent lace closure and 18inch hair. The quality is amazing, I also asked merci to bleach the closure which she did. Delivery was quick. Will definitely reorder :)
9 de julio de 2023
Opinión espontánea
Respuesta de LopeLocks UK
Thanks for shopping with us ✨
Thank you so much Lopelocks
Thank you so much Lopelocks! The hair was very well mixed and the install… 😍! I’m so happy I trusted you and switched up my braids a little. So many people have asked me who done my hair so you’ve got a bunch of customers coming your way. Thanks again your amazing 💕
30 de junio de 2023
Respuesta de LopeLocks UK
Thanks for shopping with us ✨
I brought this hair for how beautiful…
I brought this hair for how beautiful it looked on the instagram page and the bounce of the french braids, now that I’ve used the hair the hair was tangling as my hair dresser was braiding the hair, we had a lot of wastage, to grip the hair was unfortunately very difficult and the end results of the hair was looking very matt, tangled and dry. I think it would be very nice to have a how to care for card and how to use card with the package. Is it better to use bendy rollers and put in hot water at the end for better results or isit better to use mousse and brush the hair out to get the defined curls at the end.
21 de junio de 2023
Respuesta de LopeLocks UK
Hi Michelle,
Thank you sincerely for providing us with your honest review of your recent experience.
We would like to bring to your attention that we offer care cards and product how-to guides/videos on our social media highlights. These resources provide detailed steps on achieving a flawless finish with all of our products.
It is important to note that all synthetic braiding hair is prone to tangling if not handled correctly, particularly during the process of separating the strands for braiding. To ensure the best outcome, we highly recommend seeking assistance from an experienced braider who is well-versed in working with synthetic fibers, given their delicate nature. Our care cards and product descriptions, available on our online store, explicitly state that the hair should never be dipped in hot water as this will inevitably lead to matting. While we do acknowledge the effectiveness of using mousse and bendy rollers at night to define and prolong the curl (as mentioned in our online care cards), we strongly advise against brushing through synthetic hair with any type of brush.
We would like to express our deep regret regarding your specific experience with our products. Our customer service team will be reaching out to you promptly. Your feedback has been taken into careful consideration, and we will make the necessary adjustments to improve the distribution and visibility of our care cards.
Once again, we sincerely appreciate your support of our small business by choosing to shop with us.
I bought Hair for a Bob
I bought Hair for a Bob , the hair is gorgeous and always looks and feels brand new after it's washed and dried. I cut my hair and had minimal shedding. I've reused it three times and once kept it in for months because of work reasons and the hair lasted so well and I still got compliments 3 months later. With the same sewin. You won't regret this Hair , a good investment
1 de marzo de 2023
Opinión espontánea
Respuesta de LopeLocks UK
Thanks again for shopping with us!
Excellent Customer Service and Top Quality
Excellent customer service, Lopelocks helped me make the right choice of hair as I was buying for my sister. Hair was done and dispatched quickly, Sister is so happy with her new hair and can’t stop talking about the quality.
20 de mayo de 2023
Opinión espontánea
Respuesta de LopeLocks UK
Thanks again for shopping with us !
Book now don't miss out!
I didn't know what hair to buy and was advised by Lopelocks the length and type for the style I wanted. At first I thought a bit pricey . But I've still got the hair now. Even thou I've changed styles.
It was worth every penny VERY
GOOD QUALITY HAIR AND ADVICE FROM LOPELOCKS UK.
YOUR WILL LEAVE HAPPY AND EVEN LOOKING MORE STUNNING THEN WHEN YOU ARRIVED. ( you also get snacks and drinks for free) and we know that's rear. Big up LOPELOCKSUK
I Have already booked in advance for my holiday.
27 de abril de 2023
Opinión espontánea
Low maintenance braiding hair
Bought both the French curly in colour 1b/30/27 and the custom mixed Kanekalon braiding hair.
The French curly has been very easy to maintain and everybody has been complimenting how beautiful the hair looks. I have already given out the website to a friend and will definitely recommend it to more people.
I am yet to use the custom mixed kanekalon hair. I will be back to leave a review after using it.
28 de abril de 2023
Opinión espontánea
LopeLocks Uk is amazing at what she…
LopeLocks Uk is amazing at what she does. It's always an absolute delight to get my hair done.
She's very patient.
Thank you hun
29 de abril de 2023
Opinión espontánea
Respuesta de LopeLocks UK
You're more than welcome. @dola purchased our Kinky straight bundle package and has them installed twice.
Lopelocks supplies really good hair…
Lopelocks supplies really good hair that can be reused , so saves you money in the long run. Will definitely recommend Lopelocks.
13 de febrero de 2023
Opinión espontánea
Respuesta de LopeLocks UK
Thanks again for shopping with us !
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