Lovehandles Opiniones 

142
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I never received my order. I’ve emailed, called and haven’t had any response whatsoever. I’ve had an email asking me to rate my product which would be amusing if it wasn’t so frustrating. Wouldn’t rec... Ver más

Valorada con 5 estrellas sobre 5

I didn't think I would be able replace our 15 year ageing kitchen cabinet handles. They are discoloured and rusting around the screw holes. I found the exact handles on Lovehandles. Ordered and with e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchased 32 new kitchen door knobs and slowly watching them break day by day... The glue used to retain the nuts inside the knobs is questionable, as they simply do not hold as intended. Waste of... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is the go to place for top quality handles and service. The staff were extremely polite and helpful in making sure I ordered the right locks for the handles which was very important as we are in... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Ferretería
  2. Mayorista de material de construcción
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles

Escrito por la empresa

We are the UKs biggest and best supplier of Ironmongery products and Access control specialists. No job is too big or too small and our team of trained professionals has all the experience needed for any project. If you have specific fire or anti ligature requirements we can assist. Get in touch today on sales@lovehandles.uk.com


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,5

Todas las opiniones

(142)

22 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

great quality

great quality - delivered really quickly. super pleased.

16 de mayo de 2023
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Respuesta de Lovehandles

Thank you Liz for taking the time to give us a review we are delighted you are happy with your purchase.

Valorada con 5 estrellas sobre 5

Brackets were perfect!

15 de mayo de 2023
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Respuesta de Lovehandles

Thank you for your review and we are delighted that you are happy with the items you have purchased from our site.

Valorada con 5 estrellas sobre 5

i phoned them up not there fault there…

i phoned them up not there fault there sorted problem out straight away next day delivery many thanks will use them again

4 de mayo de 2023
Opinión espontánea
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Respuesta de Lovehandles

Thank you David, we are delighted you are happy with the service provided.

Valorada con 5 estrellas sobre 5

Exceptional service

This company has offered exceptional service and high quality merchandise. I would recommend them to anyone.

4 de mayo de 2023
Opinión espontánea
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Respuesta de Lovehandles

Thank you Mary you are welcome back anytime!

Valorada con 5 estrellas sobre 5

Excellent products

Great range of products, the brass knobs I bought for my kitchen units are excellent quality & were delivered quickly

10 de abril de 2023
Opinión espontánea
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Respuesta de Lovehandles

Thank you Alex we are delighted you are happy with our products!!

Valorada con 1 estrellas sobre 5

Great Handles, terrible delivery

The handles were lovely, when they arrived. However, I paid £7.50 for the courier delivery (which was more than the handles themselves) and they took over 3.5 weeks to arrive and 2 phone calls to chase them.
Not great service unfortunately.
Kerry

26 de abril de 2023
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Respuesta de Lovehandles

We are delighted you are happy with the quality of our products and you are correct delivery was delayed on your order and did not meet our usual high standards of next day delivery and took 19 days to complete. For this we are happy to offer a discount on any future orders.

We are very clear across the website of the postal charges and these are not something we control nor do we profit from.

We don't not feel your review score is reflective of the the product or service offered

Valorada con 5 estrellas sobre 5

Excellent service and the products are…

Excellent service and the products are really top quality. The staff go the extra mile to help out and the pricing for what you get is brilliant. Thanks

20 de abril de 2023
Opinión espontánea
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Respuesta de Lovehandles

Thank you for both your purchase and your kind review of our service and products.

Valorada con 5 estrellas sobre 5

Amazing communication A****

Amazing communication, super fast delivery. Easy to use Website. Products were exactly as ordered. No issues at all. Would return no issues and would highly recommend. Thanks A****

20 de abril de 2023
Opinión espontánea
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Respuesta de Lovehandles

Thank you for your review we are delighted you are happy with the service and the products.

Valorada con 5 estrellas sobre 5

Top class products from a top company

I've bought goods from love handles on two occasions now and will one hundred percent buy from them again for a number of reasons.
The main reason is the look and feel of their products, they look absolutely fantastic, we recently changed all the handles in the kitchen and it gives me great pleasure every time I open a drawer or cupboard and I remind myself of the absolute quality of them, really aesthetically pleasing.
The second reason is the price, for something that looks and feels so good feels like they should be more expensive and the third but not final reason is how quickly they're dispatched, you will be amazed how quickly they show up after you've made your purchase. Heartily recommend

6 de abril de 2023
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Respuesta de Lovehandles

Thank you for your kind review, we are delighted you are happy with our service and products. We look forward to your next order.

Valorada con 1 estrellas sobre 5

Ordered replacement door handles Nov…

Ordered replacement door handles Nov 20th and was told the order would be handled asap. Asked the sales team to invoice me since there was no facility on the site to pay and finally setup payment via PayPal. Love Handles confirmed payment was received and told me I'd have the handles shortly they were on order from a supplier in Germany. Following multiple follow ups from my side Love Handles sales rep finally informs me their supplier are still waiting on confirmation from Love Handles and there's been some miscommunication which meant the handles still weren't dispatched. Then I get an email from PayPal Dec 25th telling me Love Handles have returned the funds to my account.
stating that Love Handles did not sign up for a PayPal account or did not complete the registration process???? All this despite the Team telling me they'd received the payment and order??? Shocking communication it's all been chasing the order from my side with no respect or honesty around what's going on!!

29 de diciembre de 2019
Opinión espontánea
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Respuesta de Lovehandles

This review is prior to new ownership from September 2022

Valorada con 5 estrellas sobre 5

Excellent service and communication…

Excellent service and communication goes the extra mile to help 5* company

10 de septiembre de 2019
Opinión espontánea
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Respuesta de Lovehandles

This review is prior to new ownership from September 2022

Valorada con 1 estrellas sobre 5

Awful customer service

Ordered some bathroom knobs and locks. They look a little while to arrive and once they did they were the wrong type. I requested to return these but the company are saying no refund is allowed as they are 'bespoke'. This is clearly incorrect as this product is something they sell, not something which was made to my specific requirements (which is how bespoke is defined). I would never use them again.

4 de septiembre de 2019
Opinión espontánea
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Respuesta de Lovehandles

This review is prior to new ownership from September 2022

Valorada con 5 estrellas sobre 5

Excellent quality for the price. Good customer service.

Don't be put off by the bargain prices. I was overjoyed by the quality of the polished chrome handles we bought (Arundel model). A hobby of mine is customising motorcycles so I feel I know what to look for in terms of a quality finish. The base castings of the backplates and handles are solid and well engineered and superbly finished before chroming. Hold them up to the light and they are dead flat with no ripples.
The handles feel weighty and solid in the hand, and the movement has a quality feel. I had a slight problem with some screws which was dealt with immediately. Will buy again.

12 de abril de 2018
Opinión espontánea
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Respuesta de Lovehandles

This review is prior to new ownership from September 2022

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