LoveScotch.com Opiniones 75

Have ordered many times from LoveScotch. The last 3 orders have been significantly delayed - on average 2-3 weeks. The last was shipped 17 days after the order was placed and only after I complained. One order was confirmed, only to have it changed by them because one bottle not in stock. They are very quick to charge your card, but shipping is ridiculously late. I love their selection, but not their service. I'll never order from them again.

This order took a little longer to fulfill than some orders. But, I never had to worry or ask for an update. Lovescotch kept me updated along the way.

Always a great customer experience!

John

The ordering and shipping process was very smooth...and with the pre order that I did, numerous follow up emails keeping me in the know of what was happening was very helpful.

Ordered 3 bottles May 6. Only received a notification a week later saying they were still working on my order. Here we are almost a month later and still no product or communication. This will be my last order . Hopefully I'll actually receive it!

Was exactly as I expected. Came quicker than I thought it would.

Excellent service

Finally got my bottle but will never buy again as long as you ship with gls. Gls is an absolute nightmare. They suck and fail to deliver on time or even close to on time every time. You lost this customer because of gls.

I have been very impressed with LoveScotch!
At first I was a bit reluctant to order more expensive bottles, but after having couple orders delivered and all the communication i have received about my orders, i have became a convert and a believer in their services!
I also have been very impressed with the selection of the Scotch whisky that is available! They have all regions of Scotland that produce whisky and also a broad selection of other spirits, liqueurs and wine.
Very impressed!

I’ve ordered from LoveScotch many times and they are a treasured supplier. I’ve always been happy with their customer service and products.

Took quite a while for it to ship but loving the selection. Always have great options.

Order slow to fill and shipper is terrible as they never give approx time of arrival which is needed as an adult must sign.

I inadvertently had this special birthday present for my son-in-law sent to my address in Arizona instead of my son-in-laws address in Washington. Customer Service was able to help me and get it sent to the correct address and emails to inform me of its delivery. Thank you!!

My second time buying from LoveScotch was the worst experience I’ve ever had in years of buying wine online from various retailers. I ordered three bottle of special white Rhone for the holidays. They sent me reds instead because of a "SKU error" on their end. It took at least 15 emails to get the problems resolved. At each opportunity customer service would either not answer my question or would deflect. They refused several times to take responsibility for the wine en route back to them by the carrier of there choice. This was particularly problematic because they ask me to ship them back by UPS ground when local daily highs were below 0 degrees Fahrenheit. I held them back for better weather, but if you buy from them, check the condition carefully. Also, they ignored my suggestions on how they could at least partially make up for the significant inconvenience. LoveScotch made no offer at all to make up for their mistake. Not the kind of company I'd order from again.

This is my second experience with Love Scotch. They haven't failed me yet! These guys rock. Honoring my shipping delay request, due to us being on our vacation. Their prices are quite fair or very good. The shipping and packaging was just fine. No problems. I will be back! Oh, on this order: Buffalo Trace 1 ltr. (3 pk.) @ 99 bucks + shipping and taxes.

Ordered a present for Valentine's Day for my spouse on Jan. 25, 2026. As of today, Feb 13, 2026 it had not arrived.
The company response to my email? "Sorry. Next time consider Express Shipping"!
They are lazy and unprofessional. Do Not order from them!

This company is a fraud. Horrendous service and communication. Took them forever to send a ship notification (13 days from order), but that was a lie.  Then they said it shipped 2 days later. And tracking never updated. Both Lovescotch and the shipping company had no clue where the package was for at least a week, and all I heard was "please be patient" excuses with zero actual information. I have a long email thread where they shared no accurate updates, nor did anything to make good.

Finally disputed the charge with my credit card company and reported them to Shopify, BBB, Trustpilot and the State AG for fraud.

Update: These frauds responded to Trustpilot and said they have no record of my order. What a load of $%#%. Of course they do. I have order verification emails and a whole email thread with their support staff about it. Shows how incompetent they are that they don't know what I'm talking about.

My husband is a big Balvenie fan and the 21 Year Old PortWood has been his favorite for years! I decided to surprise him with a bottle and LoveScotch.com was flawless. They had it in stock at a solid price. Checkout was easy and it shipped quickly to California. The packaging was excellent, very secure, no issues at all. It arrived in great condition, and we enjoyed cracking it open and enjoyed it together.

Thanks to the LoveScotch team for the reliable service, fair pricing, and careful handling. Highly recommend for anyone hunting quality bottles!

This website was a great place to find a nice gift for my boyfriend. They offer a diverse selection of high end bottles. I was specifically looking for a Macallan bottle and they had a lot of options to choose from with different price points. I ended up getting the Macallan 18 year and added a short message to engrave on the bottle. The bottle was delivered just in time for my boyfriend's birthday and he absolutely loved it! Using Love Scotch was easy and I would recommend for other buyers to use