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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Extremely helpful team who made the whole experience in their shop lovely from start to finish. They had so many gorgeous items it was hard to leave! Very satisfied with my purchase and would recommen... Ver más

Valorada con 5 estrellas sobre 5

I bought my wife an antique brooch. She was thrilled with it. Excellent service and advice. My go to place for special jewellery.

Valorada con 5 estrellas sobre 5

After almost 30 years, my wedding ring had become worn and too tight on my finger. A major complexity is that the deign involves 2 concentric rings mounted together, where the narrower ring ‘spins’ ar... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from start to finish. We were looking for an eternity ring with certain requirements. Lowes made contact with their local supplier & a ring was delivered to the shop. All staff were... Ver más

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4,9

Excelente

TrustScore: 5 sobre 5

167 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

HAPPY TO HELP

FRIENDLY AND VERY HELPFUL STAFF, THEY HAD TIME TO DISCUSS OTHER OPTIONS BEFORE I MADE MY PURCHASE

20 de diciembre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Thank you for your kind words and lovely 5 star review.

We look forward to seeing you again in the future.

Kindest regards,
Esme

Valorada con 5 estrellas sobre 5

Great Christmas shopping experience.

Fabulous shop - worth going I just to see it but we were Christmas shopping and it was a pleasure to browse. Declan was so helpful ,pleasant and knowledgeable . I purchased a beautiful pair of earrings and my partner a piece of Georgian silver Very impressed.

9 de diciembre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Hello Lyn,

Thank you for your fabulous review! Your support in store and online doesn't go unnoticed.

Looking forward to seeing you again soon.

Kindest regards,
Esme

Valorada con 5 estrellas sobre 5

Excellent customer service in an…

Excellent customer service in an amazing building

4 de diciembre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Hello Judy,

Thank you for your 5 star review! We are so lucky to have such a fabulous building, I'm glad you enjoyed your visit.

We hope to see you again in the future.

Kindest regards,
Esme

Valorada con 5 estrellas sobre 5

Wonderful place

Wonderful place , staff helpful

2 de diciembre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Thank you for your review Julie,

We look forward to seeing you again in the future.

Kindest Regards,
Esme

Valorada con 5 estrellas sobre 5

Stunning

Lovely customer service, stunning piece of jewellery, will definitely buy from there again

8 de diciembre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Hello AnnMarie,

Thank you for your kind words and lovely 5 star review.

We look forward to seeing you again in the future.

Kindest regards,
Esme

Valorada con 5 estrellas sobre 5

Great persons selling a product they…

Great persons selling a product they clearly like. I will be visiting again.
Thanks.

29 de noviembre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Hello Stuart,

Thank you for your lovely 5 star review. I shall pass your kind words onto our fabulous Terri who helped you with your purchase.

We hope to see you again in the future.

Kindest regards,
Esme

Valorada con 5 estrellas sobre 5

I received excellent

I received excellent, helpful and patient service at lowes 5* to all. I look forward to visiting it again

6 de diciembre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Hello Alan,

Thank you for your kind words and lovely 5 star review.

We look forward to seeing you again in the future.

Kindest regards,
Esme

Valorada con 5 estrellas sobre 5

Lady assistant was excellent.

Lady assistant was excellent.
Explained everything regarding insurance valuations of jewellery..
Would use again

29 de noviembre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Hello Humphrey,

Thank you for your lovely 5 star review. Your kind words about the staff are greatly appreciated.

We are looking forward to seeing you in the future!

Kindest regards,
Esme

Valorada con 5 estrellas sobre 5

Very friendly and welcoming staff

Very friendly and welcoming staff. Beautiful range of products for sale

17 de noviembre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Hello Robyn,

Thank you for your lovely words and 5 star review.

We hope to see you again soon.

Kindest regards,
Esme

Valorada con 5 estrellas sobre 5

Thank you Esme

Very attentive lady called Esme looked after us. Not over bearing but so caring and could not do enough for us

22 de noviembre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Hello Debbie,

It was such a pleasure to help you pick the perfect ring! I hope you are enjoying wearing it.

Kindest regards,
Esme

Valorada con 5 estrellas sobre 5

Delightful service from an…

Delightful service from an exceptionally pleasant lady.

18 de noviembre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Thank you for your review Mr Jones,

We look forward to seeing you again in the future.

Kindest Regards,
Esme

Valorada con 5 estrellas sobre 5

Lovely staff very helpful my ring was…

Lovely staff very helpful my ring was ready for collection on the day specified had it resized and it was perfect

15 de noviembre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Hello Tracey,

Thank you for your lovely 5 star review. I do hope you are enjoying wearing your lovely Diamond half eternity ring.

We hope to see you again soon.

Kindest regards,
Esme

Valorada con 5 estrellas sobre 5

Antique necklace

I knew what type of necklace I was looking for. The staff in Lowe & sons were most helpful in finding the piece and arranging a minor alteration. I was contacted within a week to say the necklace was ready for collection. Overall, a very good service.

8 de noviembre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Hello Angela,

I'm so glad we could help you find your perfect necklace. I do hope you are enjoying wearing it.

We hope to see you again soon.

Kindest regards,
Esme

Valorada con 5 estrellas sobre 5

Helpful lady

Helpful lady - found what I was looking for - all very easy.

11 de noviembre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Hello Wendy,

Thank you for your kind words, it was a pleasure to help you.

Kindest regards,
Esme

Valorada con 5 estrellas sobre 5

Amazing staff beautiful business love…

Amazing staff beautiful business love shopping here for the choice. Best jewellery shop in Chester!!

29 de octubre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Hello Jason,

How kind of you to say! We may be biased but we would agree!

We hope to see you again in the future.

Kindest Regards,
Esme

Valorada con 5 estrellas sobre 5

Excellent staff service and knowledge

Excellent staff service and knowledge. I have shopped here before a number of times and the service is always top drawer. Products are first class.

25 de octubre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Hello Marcus,

Thank you for your lovely 5 star review! Your repeat custom really does mean the world to us here at Lowes.

We hope to see you again soon.

Kindest regards,
Esme

Valorada con 5 estrellas sobre 5

Excellent service

14 de octubre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Thank you for your review Andrew,

We look forward to seeing you again in the future.

Kindest Regards,
Esme

Valorada con 5 estrellas sobre 5

Quick and professional

Super fast delivery and item was exactly as described

9 de octubre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Hello Matthew,

Thank you for purchasing online with Lowes as well as your lovely 5 star review.

Kindest Regards,
Esme

Valorada con 5 estrellas sobre 5

Excellent service from very helpful and…

Excellent service from very helpful and knowledgable staff. Have bought Chester silver from Lowe’s for years and can highly recommend them for quality items.

30 de septiembre de 2025
Logotipo de Lowe & Sons

Respuesta de Lowe & Sons

Hello Ian,

What a lovely review! Thank you for your loyalty to Lowes over the years.
We hope to see you again in the future.

Kindest Regards,
Esme

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