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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Existing customer that has bought 3 bags but the most recent experience has put me off purchasing anymore. I ordered a tote bag that was listed as pre order and would be dispatched on 1st October. I e... Ver más

Valorada con 1 estrellas sobre 5

AMATEURS. AVOID. My item arrived damaged because they used a single layer of thin tissue paper for protection. It took a days to get through to customer service, I had to comment on their instagram... Ver más

Valorada con 5 estrellas sobre 5

Hi guys Received my Tan croc Lucinda yesterday AT LAST! (there was a delay in delivery at DPD’s end or else it’d have been with me on Wednesday itself, but anyway) It is GORGEOUS and I immediatel... Ver más

Valorada con 5 estrellas sobre 5

My cream Lola Tote is such a great investment- smart, durable, versatile- a great sized bag for shopping/ gym / travel. I add an LRM long patterned strap for a jazzy look. The long zipped closure, plu... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de productos de cuero

Escrito por la empresa

Personalised leather bags and accessories


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

237 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 40% de las opiniones negativas

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3,5

Todas las opiniones

(237)

66 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Leather Lady Cross Body Bag

Love my Leather Lady Cross Body Bag! It’s the perfect everyday bag, and I love that I can change the strap to suit my outfit. The quality is great, delivery was quick and the price is so reasonable for the quality.
Looking to buy the Beatrice Backpack next.

15 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

So so pleased!!

In love with my orange Lucia cross body!
Fab quality (and lovely smell).
Beautiful colours for the summer months but they have shades to suit all seasons (it’s hard to choose just one!).
I bought my Lucia with an additional strap - which they have a variety of in pretty colours and patterns. A very versatile bag to suit day and night - very pleased!

11 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love love LOVE!

I absolutely LOVE my Pippa bag! I can't recommend it to people enough! I'm a mum of two and it's the perfect bag to take out with me each day! This is my 4th purchase from LRM now and they never disappoint! Beautifully made! I need every colour! Thank you X

28 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always great service and beautiful bags

I have had some beautiful bags from this company. They are so helpful when asking for advice. I think my favourite is the Lola as I use it for work every day - I can get everything that I need in it. My other bags are used at weekends and evenings. Great service from them.

3 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly quality bags and accessories!

These high-quality bags are truly remarkable. I've built up quite the collection, the most recent addition being the Phoebe which I use daily! Whenever I'm in search of a special gift, these bags and accessories are my first choice! The brand has won my heart, and their speedy deliveries never disappoint. I recommend!!

26 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought the Lucia and Pippa and am…

Bought the Lucia and Pippa and am absolutely OBSESSED! I have had so many compliments on them. Such lovely customers service so thank you again for helping me when I wasn’t sure on what strap design to get! Wish I could get them in every colour 😍

14 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely in love with my Lucia bag

Absolutely in love with my Lucia bag, I use it everyday and always receive compliments on it. Such great quality and embossing for that personal touch.

Great customer service from the team too.

I’ll be back for my next purchase soon!!

12 de julio de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Will not order again…

I have ordered from LRM multiple times and the bag I have just ordered came and my initials were on the back of the bag in the wrong place so they asked me to send it back and they would refund me the postage and send out a new bag I had to chase them up to refund the postage the new bag they sent out the tag came off on the first use their reply was to close the gap myself with a pair of pliers? I could but it’s not the point when you spend £92 on a bag I didn’t like the customer service I recieved on this order and will now not order from them again!

11 de octubre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Avoid !

It would not let me give a 1 star !
I bought my wife a bag from there site .. at first they were great has i forgot to add the personal name so I quickly emailed them and the sorted it bag arrived next day
Bag was ordered for a birthday present at the cost of £150 the bag arrived and it was poor quality stitching undone I'm a few places just didn't look professional at all was promised a 10 percent refund but that never happened a very disappointed

6 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent quality and customer services

Love the quality of the products (I’ve got a collection of 4 now!) and have always had prompt replies from their lovely customer services team. They even upgraded my shipping when I selected the wrong one and needed my purchase the next day. Will definitely be adding to my collection again!

22 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service

I can’t comment on the quality of the bags / purses because I didn’t receive my order from LRM. They have been so unhelpful, ignored some of my emails and haven’t offered to refund or replace the items from my order. Just a warning that LRM customer service is terrible if something goes wrong.

28 de junio de 2023
Opinión espontánea

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