luciee Opiniones 41

Buy at your own risk. My package was never delivered to MY address. Customer service said it was delivered so no refunds, no replacement and no further assistance with the carrier to find out where it was delivered. Terrible experience.

Truly appalling scam company. Do not be conned. Overpriced rip off - products look deceptively good on line - then the company goes invisible for UK customers with no viable returns policy - no returns labels provided - and certainly no refunds- no contact by phone ( they publish phone numbers that dont exist to ensure customers cannot follow up in any way) DREADFUL - we lost £250 - total scam.

DO NOT ORDER ONLINE from this company
I bought a Lu-ciee linen shirt from a shop in Adelaide called One Rundle. This shirt is so fabulous and great quality linen that I wanted another one but none available
I found the site and the shirt for about the price I paid so ordered 2
When they finally arrived I was devastated
2 really poor quality linen shirts and no information on how to return them
I have emailed them… no response
I have tried to telephone them and the phone just rings out
Honestly the shirts that were sent to me were terrible and I would never wear them, nothing like the shirt I bought in a store and the cost was about the same

This company is a scam. Because the instagram add was alluring, I ordered 3 linen blouses and a linen dress…over $1500.00. All items were too small so upon attempting to return I was informed no refunds if a US citizen. Was first given a return address in Bali to return for store credit. When I reached out to the company the second time I was told to return the items to Denmark. Don’t be fooled by the online adds!

The quality of the clothes is very poor end when you return your purchase, you have to do it bij yourself no returnlabel and then they don’t just return your money, but offer you a coupon for your next puchase and you never ever want to take the chance of another bad purchase.

J’ai commandé une combinaison. La qualité n’était pas du tout celle que l’on voit sur les photos. Je l’ai renvoyé sur leur conseil avec un envoi suivi. Cette combinaison m’a coûté très cher, 15 € d’envoi, 12,75 de droit de douane et finalement 36,20 € pour leur renvoyer le colis. Cela fait 53,95€ pour un vêtement qui n’en valait pas la peine. Je ne commanderai plus jamais chez eux.

The item was ordered in time for a wedding. The shirt did not arrive. The parcel was delivered to an unidentifiable address, not ours. Lu-ciee customer service told us to sort it out with the delivery company ourselves, not their problem. Shocking! Asked for a refund as now too late for wedding. Lu-ciee declined as they said goods had been delivered!

I am never buying from Luciee poor and bad quality fabrics hefty price.

I had received a wrong product from Luciee and returning it was a horror for me. Their customer service didn’t believe me that I got a wrong product. Final product was a total disappointment.

Cute designs with pathetic quality I got rashes in few days of frequent usage.

Not buying from Luciee again reason is simple they don’t understand their customers problems. Awful return and exchange policy.

I had ordered few pieces from luciee thinking. I am done with my shopping but eventually the low quality products made me to spend more.

They should revise the return and refunds policy. If I don’t like something I should have flexibility to return and seek my refund. I was forced to buy something else.

I bought a lovely white dress for my wife as a maternity gift, and she was genuinely thrilled with it. The fabric, the fit, the details — everything felt high quality and beautifully made. It’s rare to find clothing that looks elegant and still feels personal, but this brand delivers. The customer service team was helpful when I had a couple of questions before ordering, which made the whole experience really smooth. I bought a 2nd one in black once we found out she was expecting once again!

Really disappointed with Luciee. Faded in one wash. I wouldn’t suggest such overpriced low quality clothes.

They didn't addressed sizing issues and getting my replacement was a nightmare. I don't feel I was valued as a customer.

Lange wachttijd na bestelling.
Ondermaatse kwaliteit voor de prijs. Oogt veel mooier op Instagram dan in het echt.
Er zijn prijs-kwaliteit veel betere alternatieven voor puur linnen.

My whole experience with Lu-Ciee was just awful. From realizing the clothes were such low quality, to the endless fight with their poor customer service, it was a headache from start to finish. And don't even get me started on their problematic returns process. Never, ever again.

I have been following the brand from the start and I love it !!! Fan of their cotton which is really soft and good quality, as well as the flowy designs. Simple pieces with an edge, easy to mix and match but create a special look 💜

I’ve collected a few pieces from this brand over time and they’re easily some of my most-worn items. The designs are effortless but feel elevated, and the quality really holds up. I love that I don’t have to compromise on style to shop more consciously. Also, the team is super responsive and kind — you can tell they care. Can’t wait to see what they drop next.