Lulabay Opiniones 

This company went above and beyond to help me when I realised I didn't change the colour of the name - I chose a grey teddy with silver writing and it wasn't visible so they sent me a new one out free of charge. The quality is amazing, so thick and the embroidery is spot on. Super fast delivery too xx

Excellent service
Just what I needed as using the bibs for name places at my wedding. Lovely quality and delivered well within the time frame

As described in the picture, I received a personalised dressing gown for my granddaughter. The quality was good and delivery was very quick.
I would recommend this supplier.

My mum absolutely loved her dressing gown! It's so lovely, soft and with her name on it as well. Very prompt delivery. Thank you for making her so happy!

Absolutely over the moon with my purchase.

This robe was made with quality material and is much thicker than I expected. My son is 3 and could wear it for a couple more years. Fast shipping too

Gorgeous personalised dressing gown. It was a gift and she said it is the nicest dressing gown she has ever had. Amazing quality, quick delivery, great price, what more can you ask for. Thank you.

Great service came before due date, good quality, embroidery is spot on and makes a lovely gift. Fits to size too.
Thank you for you'r service 😊

Ordered Pyjamas for my partner, for Christmas. They were delivered with no issues, however, when gifted on Christmas Day, we noticed that a button was missing from the top and there wasn’t a spare included as I would typically expect to see.

I emailed on Christmas Day (not expecting an instant reply of course), heard nothing back, so chased them, heard nothing back so chased again on the 3rd Jan and still nothing.

I have raised this as a dispute to get my money back.

Looking through other reviews, it seems they do not respond to any emails.

Avoid

I bought 2 name engraved robes for my grandsons. One for a 3 month old and one for a 3 year old, had a had time finding matching robes until Lulabay. They had beautiful soft and cozy robes in a camo print that everybody loved. Great after a bath because they are so soft against the skin. They arrived to Massachusetts quickly, I would certainly buy from Lulabay again when it's time for bigger sizes!! Thank you Lulabay.

I would like to warn anyone buying from this company not to. I ordered four sets of PJs for Christmas on the 3 rd December. Promised delivery within a few days, however after two weeks , still nothing. I contacted them via customer services and phone and no one got back to me. I then sent another five emails and was finally told that they would be with me by special delivery by the 31 st. I had obviously missed Christmas , they were all gifts, so I had four god children with no presents. However the promise they were coming was slightly comforting. I have not received my products , an explanation or a refund. I have emailed over 10 times without success and no explanation. My money has been taken and basically that is stealing. Please pass this message on. Do not trust this company. You will be very disappointed and you will not hear from them, they will however take your money. My bank is currently investigating. It is very sad as needed only an explanation or my money back if the goods couldn’t be supplied. Please be warned.

Quick delivery. Great products. Great service.

Excellent communication, speedy delivery and high quality products. Very happy customer!

I ordered, SEVEN pyjamas as Christmas present. Great gifts at the time but, they stained our white Christmas socks which made them slightly pink, I have made the company aware of this and they will inform their suppliers. They arrived on time and the fit is perfect. I will definitely buy more from them and recommend them to friends and family. Thank you 🤩🤩

I am so very grateful for the amazing customer serice I received from the Lulabay team. I ordered a gorgeous robe for our 1 year old grandson, right before Christmas and all the way to Colorado. The robe arrived in plenty of time, it is absolutely gorgeous. The embroidery is perfect. The fabric is so soft and still feels like it will last a long time. Harvey loves it. Thanks guys for taking such great care of us. Even though you are a small business, you gave us top tier customer service and I can't thank you enough. I will definitely order again.

Yours truly,

Amanda Duncan

I received a really lovely product from Lulabay, great quality & really quick delivery. Exactly what I ordered, will definitely be purchasing again & would 100% recommend!

Ordered a baby personalised dressing gown. The seller was an absolute delight to deal with , extremely helpful , excellent standard of customer service .
The item itself is beautiful, high quality fabric . Would definitely order from here in the future

I bought this as a Christmas present and my mum loves it. It’s so soft and really nice quality :) I ordered through Etsy and the seller was great at replying to me.

I was told the item I ordered was not available and therefore, requested a refund. As there is not phone number to call, I have written numerous emails which no one replies to. Please do not order from this company.