Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

The sculptor feels premium and relaxing but I haven’t seen visible results yet. Maybe I need to stick with it longer. Still, it’s gentle and doesn’t irritate my skin, so I’ll keep going.

Valorada con 1 estrellas sobre 5

Used correctly for first time never use again. While using for marionette lines swept across upper jaw towards marionette wrinkles n got electric pain in tooth but not on tooth just on jawline n above... Ver más

Valorada con 1 estrellas sobre 5

This has been a horrible experience. Not only did it take a month to receive my hair device, the serum I paid for was not delivered and customer support is not responding to any of my emails. What the... Ver más

Valorada con 4 estrellas sobre 5

Update - the massage feature stopping working completely. I emailed the company and they responded the next day. After sending a short video to show them the issue they promptly concluded the device... Ver más

Información sobre la empresa

  1. Tienda de salud y belleza

Escrito por la empresa

We're a Health & Beauty brand specialising in the most technological, proven, ethical and advanced forms of skincare. We focus solely on quality and science-based facts to lead the way into the next wave of beauty and health products.


Información de contacto

2,4

Malo

TrustScore: 2.5 sobre 5

465 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,4

Todas las opiniones

(465)

15 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

It does feel amazing on my face!!

It does feel amazing on my face!!! I use the red light in the morning and the white light in the evening!!! The vibrating feature feels so nice against my face!!!!!

13 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS COMPANY

My experience has been DO NOT do business with this company!! After several emails they still won’t tell me where my order is coming from (country of origin) bc it sits in customs apparently! Companies should be required to let perspective customers know what they’re buying is coming from another country and who knows when or if you’ll receive it! They also refuse to refund my money until they receive it back IF I ever get it!
So what does that mean? Where ever this goes back to it has to sit in customs again on the other end?? This is absolute & total BS!!

12 de marzo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

So far so good

So far so good. It feels amazing on my face. No adverse reactions. I love the warm sensations and vibrations. I've only been using this product for about 2 weeks and I think I see a slight difference. Not sure just yet. (Unfortunately, I have no before and after photos). Nevertheless, its so relaxing and feels wonderful. I hope mine continues to work after a few months so I can see results. After reading the other reviews, I am a bit nervous.
But so far so good.

10 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The first one I bought within 30 days…

The first one I bought within 30 days the vibrating settings stopped working. And customer service ghosted me. Bought the second one and within a few months the vibrating settings stopped working again. Not worth buying it if it's defective.

1 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

New customer

Just received mine and use it everyday before work. Too early to see results but I believe it’s going to help. Love the ease of using it.

6 de marzo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

I like the product

I like the product. The light massage on my face is wonderful. Instructions on how to use it would have been helpful.

5 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The company should be more responsive…

The company should be more responsive to customer service inquiries. I ordered over a month ago and paid for express shipping. I still haven’t received it AND being asked for reviews. Reached out to customer service. No response. I’ll be requesting a charge reversal.

26 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer Service is absolute crap

Customer Service is absolute crap.

I wanted to give this product a try and decided sure, since all over their site is says 30-day money back guarantee. Straight up lie. I emailed and received a response asking for reciepts and photos of the product. I sent those back and then heard nothing. Followed up and was asked if the product was defective. I was honest and said nothing in particular was wrong but that I did not feel it had made any change for my skin. I have now followed up multiple times with no response.

I wish I had read these reviews sooner, I wouldn't have bought it if I had. Probably should have seen through it right away but here we are. Would never order from this site again and would advise no one else to either.

18 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love it

Love it. Skin feels tighter and uplifted. It’s also relaxing while you use it. It’s great !!!

1 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Luminesce Red Light Therapy device…

The Luminesce Red Light Therapy device is marketed as a skincare tool that harnesses LED technology to promote collagen production, reduce fine lines, and improve overall skin tone. It offers multiple light settings, including red light therapy, which is known for its potential anti-aging and healing benefits.

28 de febrero de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

No results yet. Shipping Slow

The product took a while to ship and arrive. Red flag for me was it shipped from outside the United States.

No real results after 2 weeks with the serum as well. A little disappointing but I am going to continue for another 2 weeks and see if anything improves.

24 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst customer service I’ve ever dealt…

Worst customer service I’ve ever dealt with. Can’t reach by phone, won’t call back and won’t answer emails. They’re trying to add things to my order that I didn’t approve. After trying the makeup, I should be charged 39,99 to keep it. They say I owe $117. They won’t correct it. Haven’t received my order, but when I do, it’s going right back. Please be aware of this company.

20 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst company I have ever dealt…

The worst company I have ever dealt with. Refused to cancel my order within half hour of ordering. Now want me to pay shipping to return it. Refund is not guaranteed either. It's a scam. I wish I had read Reddit reviews before ordering.

24 de febrero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

This product is amazing

This product is amazing. My skin is so smooth. My fine forehead lines aren't as visible. I haven't had any acne on my chin since using it on the blue light filter.
My only complaint was shipping too longer than 3 to 5 business days. It was about a week and a half.

24 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

🚨🚩DO NOT WASTE YOUR MONEY🚨🚩

So, the device for light therapy I bought from luminesce that arrived 12/31/24, it took forever to arrive, stopped vibrating after only 49 days of use. They told me, sorry. It's outside the 30-day warranty I do not recommend.

When I posted a comment to their ad post to warn others of the product's lack of durability, including screen shots of their email telling me essentially I was out of luck because I didn'treach out before the 30-day warranty, not only was it deleted, but I was blocked from their Facebook page.

17 de febrero de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más