Luminesce Opiniones 

I would give a 0 if possible. Do not buy!!!!
Never received item and there policy is no refunds. SCAM

Do not buy! Mine lasted 6 uses & will no longer charge or work, customer service team refuse to repair or refund!

The facial sculptor only lasted about 7 weeks and the customer service would not replace it as it was outside of their 30 day window. Do not waste your money.

The unit itself is fine, but problem came from the unhelpful user's guide and lack of response from your customer service. I had/have a couple of really basic, simple questions, the answers to which I couldn't find anywhere on your website. And I have received no response to those questions when I submitted them via your Contact Us form. Very unhelpful.

The device works good. Been using it now for a few weeks and have recently gotten compliments on my skin. Only downfall is that shipping takes weeks. Now 3-5 days like it says on the website

It doesn't work at all. No noticeable difference after using for several weeks. It stopped vibrating after the first few uses and I've received no response from the company regarding the issue.

I used the unit for about a month 2x a day as suggested and saw a slight improvement on my double chin. However, after little over a month the unit stopped working. It lights up but the vibration is not there. I reached out to customer service to ask if I can have it fixed or replaced because I wanted to use the unit to see if it works on my issue if I used for a long period of time. The only response I got was, they cannot help me because I bought the product a little over 30 days. Bad customer support! No help whatsoever!

It feels good but haven't seen a big difference yet.

It took a while to get it. I'm impressed.My skin is looking tighter, cheek bones and chin are becoming more defined. Double chin is disappearing!

Worked for just more than 30days. Cant return it since they only have 30 day return policy. No troubleshooting or repairs offered and COMPLETELY IGNORED my messages.

I love this product, I was very skeptical at first, but after a week of using this product, my double chin started to dissappear! My wrinkles started to dissappear slowly, and my uneven skin tone started to improve. I recommended it to my friend and she ordered one and loves it and I order one for my sister.
The customer service is great. My orders arrived very quickly. Over all this product is amazing!

Product took forever to arrive. Have used it for almost a month with very little improvement. Wish there were directions as to how long & how many times a day to use it. Did order one for my daughter.

Product broke with less than 20 uses. No help with customer service. Don't waste your $$$ on this highly marketed tool

I used this for almost a month and didn't notice any changes to my skin. I primarily used the purple light. The vibrating was a nice feeling but didn't feel like it was doing anything for my skin. I attempted to reach out to customer service regarding returning the product and it took forever to get a response. When they did, the refused to refund since I used their product, even though their website right on the front page indicates Risk-Free Money Back Guarantee, if you aren't happy with your results. They refused to answer any of my emails after. They just want your money and I am now concerned about only seeing 5* reviews for this product.

I have been using for a couple of months and love it.

This device was a christmas gift I wanted and although it took a while for delivery and I am very happy with it. I have been using this since January 8 and I believe it has made a difference. I still need to get used to all the different modes for different effects. Very happy and ordering one for my mom.

Got my product but when i opened the box i realized how poor quality it was. I tried to return, I was told that it cannot be returned as the box was opened. How can anyone know how the product is without looking at it, do they expect to know by looking at the picture on the box? I usually don’t write reviews but this one I had to because I want people to know how much trouble they cause just because you want to return a product. Please don’t go by their promise of return, they will find a way to have you stuck with it. Not worth your time and money. There are many similar products available on Amazon with better real reviews and you are able to return if you don’t like it. I wish I know that before i fell for this one.

Product was defective. I sent multiple emails stating such. The company requested a video (really?!?) I thought the product would be less expensive if purchased direct from site. I was wrong. Cheaper on Amazon.

I would give this a zero if I could. Doesn’t vibrate, doesn’t heat and I was told when I wanted to return it that I had to send a video of myself using it first. I am not going to do that. It’s a complete waste of money and I regret getting it!!

I ordered this product on September 20 of 2024. I used it daily and will put it back in the box when not in use I went to go use it the other day and it stopped working. I am very disappointed that the customer service rep told me that they would not do anything for me. I think it’s ridiculous to pay that much for a product that only lasts four months.